Escapenet vs Carbon Comms: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 1 first-person reviewer ratings (Escapenet 1, Carbon Comms 0).
Carbon Comms and Escapenet both offer NBN plans, but they cater to slightly different crowds. Carbon Comms is generally seen as a budget-friendly option, often highlighted in reviews for its no-frills approach, while Escapenet, a smaller, independently owned player, tends to get a nod for its personalised customer service. If you're chasing the absolute lowest price, Carbon Comms might edge out Escapenet, but if local support is a bigger deal, Escapenet often comes up trumps.
Escapenet and Carbon Comms are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Escapenet and Carbon Comms internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Escapenet | Carbon Comms |
|---|---|---|
| About |
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| Escapenet is an Australian provider offering simple, no fuss broadband plans. | Carbon Comms is an Australian-owned telco that sells NBN alongside mobile, VoIP and cloud services, with the team behind it claiming more than 20 years operating telcos and internet services. Support is Australian-based and runs 365 days a year, with the network operated from tier-1 data centres in Sydney and Melbourne. Every NBN plan is month-to-month with unlimited data, no setup fee, and a static IPv4 address with no CGNAT included as standard - a genuine point of difference at consumer prices. Alongside the standard residential range it also sells dedicated business tiers and NBN Fixed Wireless plans. | |
| Go to Escapenet | Go to Carbon Comms | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Escapenet - Casual: 23Mbps, unlimited data for $65 per month. |
Carbon Comms - Home Fast 25/10: 24Mbps, unlimited data for $57 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Escapenet - Basic: 48Mbps, unlimited data for $80 per month. |
Carbon Comms - Home Fast 50/20: 49Mbps, unlimited data for $81 per month. |
| Cost of wireless broadband plan |
Carbon Comms - MBB 15GB (): 0Mbps, 15 GB for $25 per month. |
|
| Contact Details |
Escapenet's phone number is: 1300 023 354 and website is: esc.net.au |
Carbon Comms's phone number is: 1800 10 10 50 and website is: carboncomms.com.au |
| Read Reviews | Read reviews of Escapenet. | Read reviews of Carbon Comms. |
| Go to Escapenet | Go to Carbon Comms |
Escapenet and Carbon Comms NBN25 plans (25Mbps download speed)
|
Home Fast 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$57/mth | Go to site |
|
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$65/mth | Go to site |
Escapenet and Carbon Comms NBN50 plans (50Mbps download speed)
|
|
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
|
Home Fast 50/20
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$81/mth | Go to site |
Escapenet and Carbon Comms Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Plus 100/20
NBN - Fixed Wireless
98 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Home Fast 500/50
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
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Fixed Wireless Plus Homefast 250/20
NBN - Fixed Wireless
248 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
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Home Fast 100/20
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
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Home Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$88/mth | Go to site |
|
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Business Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
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Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
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Home Superfast 750/50
NBN - Fixed Line
748 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
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Fixed Wireless Superfast 400/40
NBN - Fixed Wireless
398 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
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Business Superfast 250/100
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$101/mth | Go to site |
|
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Ultrafast 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$102/mth | Go to site |
|
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Business Turbofast 500/200
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
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Superfast
NBN - Fixed Line
240 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
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Ultrafast
NBN - Fixed Line
600 Mb/s
Unlimited data
|
$120/mth | Go to site |
|
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Business Ultrafast 1000/400
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$127/mth | Go to site |
|
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Hyperfast FTTP 2000/200
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
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Hyperfast HFC 2000/100
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
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Business Hyperfast Plus 2000/500
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$196/mth | Go to site |
Summary of Escapenet and Carbon Comms comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Carbon Comms has not been reviewed on this site yet, so we cannot compare its ratings against Escapenet (4.3 out of 5 from 1 reviews). Compare their plans above, and if you are a Carbon Comms customer we would love to hear how it is going.
How to decide between Escapenet and Carbon Comms? - next steps
- Read reviews of Escapenet and Carbon Comms to see what people think of these companies
- Visit the website of each company and do some of your own research - Escapenet and Carbon Comms
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Escapenet vs Carbon Comms
Is Escapenet better than Carbon Comms?
Both Escapenet and Carbon Comms have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Escapenet or Carbon Comms?
Escapenet's cheapest NBN50 plan is the Basic at $80/month ongoing. Carbon Comms's cheapest NBN50 plan is the Home Fast 50/20 at $81/month ongoing. Escapenet is cheaper on the ongoing price after any intro period ends.
What plans do Escapenet and Carbon Comms offer?
Escapenet offers 6 NBN plans. Carbon Comms offers 17 NBN plans and 9 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Escapenet and Carbon Comms's call centres?
Escapenet's customer support is based in Australia. Carbon Comms's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Escapenet to Carbon Comms (or Carbon Comms to Escapenet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Escapenet
stable connection, good router provided - no TV subscription available
aussie call centre that offers fast speeds. would like it to be cheaper
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