Pentanet vs iPrimus - Which is the best NBN internet provider?

Pentanet and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Pentanet and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Pentanet iPrimus
About Pentanet broadband NBN, wireless and adsl internet reviews and plan comparisons iPrimus broadband NBN, wireless and adsl internet reviews and plan comparisons
Pentanet is a Perth based ISP focused on Western Australia. Alongside nbn plans it runs its own fixed wireless network across the Perth metro area, which means addresses inside its footprint can sidestep FTTN copper entirely and pull faster speeds. Pentanet also offers Opticomm and 5G home internet. The brand has built a reputation locally for gamers and households after low latency. iPrimus is the residential services division of Primus Telecom, offering high-speed broadband services to consumers.
Go to Pentanet Go to iPrimus
Overall Rating [Not enough reviews] [Not enough reviews]
Recommended [Not enough reviews] [Not enough reviews]
Reliability [Not enough reviews] [Not enough reviews]
Customer Service [Not enough reviews] [Not enough reviews]
Value for Money [Not enough reviews] [Not enough reviews]
Technical Support [Not enough reviews] [Not enough reviews]
Australian based technical support [Not enough reviews] [Not enough reviews]
Call Centre Location [Not enough reviews] [Not enough reviews]
Services Offered [Not enough reviews] [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data iPrimus - Standard Plus: 50Mbps, unlimited data for $87 per month.
Cost of wireless broadband plan
Contact Details Pentanet's phone number is:
08 6189 7100
and website is:
pentanet.com.au
iPrimus's phone number is:
13 17 89
and website is:
iprimus.com.au
Read Reviews Read reviews of Pentanet. Read reviews of iPrimus.
Go to Pentanet Go to iPrimus

Pentanet and iPrimus NBN25 plans (25Mbps download speed)


Pentanet and iPrimus NBN50 plans (50Mbps download speed)

iPrimus broadband NBN reviews
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
$87/mth Go to site

Pentanet and iPrimus Ultrafast plans (>100Mbps download speed)

Pentanet broadband NBN reviews
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
$95/mth
$76 for first 6 months
Go to site
Pentanet broadband NBN reviews
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
$95/mth
$76 for first 6 months
Go to site
iPrimus broadband NBN reviews
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
$97/mth
$84 for first 6 months
Go to site
iPrimus broadband NBN reviews
Premium plus
NBN - Fixed Line
500 Mb/s
Unlimited data
$97/mth Go to site
iPrimus broadband NBN reviews
Home Superfast
NBN - Fixed Line
700 Mb/s
Unlimited data
$104/mth
$94 for first 1 months
Go to site
Pentanet broadband NBN reviews
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
$105/mth
$84 for first 6 months
Go to site
iPrimus broadband NBN reviews
Home Ultrafast
NBN - Fixed Line
840 Mb/s
Unlimited data
$119/mth
$109 for first 1 months
Go to site
Pentanet broadband NBN reviews
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
$119/mth
$95.2 for first 6 months
Go to site

Summary of Pentanet and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iPrimus rates higher overall than Pentanet does.
  • Recommended: iPrimus is more highly recommended than Pentanet.
  • Reliability: iPrimus rates higher for reliability than Pentanet does.
  • Customer Service: iPrimus rates higher for customer service than Pentanet does.
  • Value for Money: iPrimus rates higher for value for money than Pentanet does.
  • Technical Support: iPrimus rates higher for technical support than Pentanet does.

How to decide between Pentanet and iPrimus? - next steps

  • Read reviews of Pentanet and iPrimus to see what people think of these companies
  • Visit the website of each company and do some of your own research - Pentanet and iPrimus
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


Frequently asked questions about Pentanet vs iPrimus

Is Pentanet better than iPrimus?

Both Pentanet and iPrimus have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.

Which is cheaper for NBN100, Pentanet or iPrimus?

Pentanet's cheapest NBN100 plan is the nbn 100/20 at $76/month intro for 6 months, then $95/month. iPrimus's cheapest NBN100 plan is the Premium at $84/month intro for 6 months, then $97/month. Pentanet is cheaper on the ongoing price after any intro period ends.

What plans do Pentanet and iPrimus offer?

Pentanet offers 4 NBN plans. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Pentanet and iPrimus's call centres?

Pentanet's customer support is based in Perth. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Pentanet to iPrimus (or iPrimus to Pentanet)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.


What customers say

About iPrimus

★★★☆☆ (3.3)
“Just ok...”

When the connection is stable, it's great. But I regularly find that it drops out particularly at night and will have to reboot my router semi-regularly

— Verified customer (SA), Jan 2025
★★★★½ (4.5)
“11 years in and still not jumping ship”

I've come from their ADSL2+ plans many moons ago and have had only consistent good experiences with them. Even when I shifted to NBN and the system kept…

— Verified customer (VIC), Mar 2021

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