TPG vs Pentanet: Which is the best NBN provider?
Updated 16 October 2026. Plan prices on this page pull live from our database. Ratings are from 19 first-person reviewer ratings (TPG 19, Pentanet 0).
Pentanet, on the other hand, typically costs more for its entry level NBN plans. TPG is often highlighted by customers for straightforward setup and helpful customer service, though some report slower speeds during peak hours and occasional connection dropouts.
TPG and Pentanet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Pentanet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Pentanet |
|---|---|---|
| About |
 |
|
| Go to TPG | Go to Pentanet | |
| Overall Rating |
3.8
TPG has a overall rating of 3.8 out of 5 based on 19 reviews. TPG is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 74% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 TPG's reliability is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.8 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.6 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.8 TPG's technical support is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | [Not enough reviews] |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 25Mbps, unlimited data for $79.99 per month. |
Pentanet - Lite: 24Mbps, unlimited data for $83 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $89.99 per month. |
Pentanet - Everyday: 44Mbps, unlimited data for $94 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Pentanet's phone number is: 08 6189 7100 and website is: pentanet.com.au |
| Read Reviews | Read reviews of TPG. | Read reviews of Pentanet. |
| Go to TPG | Go to Pentanet |
TPG and Pentanet NBN25 plans (25Mbps download speed)
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
|
|
Lite
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$83/mth | Go to site |
TPG and Pentanet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Everyday
NBN - Fixed Line
44 Mb/s
Unlimited data
|
$94/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$102/mth | Go to site |
TPG and Pentanet Ultrafast plans (>100Mbps download speed)
|
|
NBN100
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$94.99/mth
$74.99 for first 12 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$74.99 for first 12 months |
Go to site |
|
|
Power
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$99/mth
$79 for first 12 months |
Go to site |
|
|
Family
NBN - Fixed Line
420 Mb/s
Unlimited data
|
$99/mth
$84 for first 9 months |
Go to site |
|
|
NBN Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
|
Performance
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$109/mth
$89 for first 12 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$109/mth
$94 for first 9 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$109/mth
$94 for first 9 months |
Go to site |
|
|
NBN Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$119/mth
$104 for first 9 months |
Go to site |
|
|
Elite
NBN - Fixed Line
600 Mb/s
Unlimited data
|
$119/mth
$94 for first 9 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$129/mth
$104 for first 9 months |
Go to site |
|
|
Prime
NBN - Fixed Line
800 Mb/s
Unlimited data
|
$129/mth
$99 for first 9 months |
Go to site |
|
|
nbn 500/200
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$139/mth
$109 for first 9 months |
Go to site |
|
|
nbn 1000/400
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$150/mth | Go to site |
Summary of TPG and Pentanet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Pentanet doesn't have enough reviews yet for a published rating, so we cannot compare it against TPG (3.8 out of 5 from 19 reviews). Compare their plans above, and if you are a Pentanet customer we would love to hear how it is going.
How to decide between TPG and Pentanet? - next steps
- Read reviews of TPG and Pentanet to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Pentanet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Pentanet
Is TPG better than Pentanet?
TPG has 19 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Pentanet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, TPG or Pentanet?
TPG's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Pentanet's cheapest NBN50 plan is the Everyday at $94/month ongoing. TPG is cheaper on the ongoing price after any intro period ends.
What plans do TPG and Pentanet offer?
TPG offers 6 NBN plans and 3 wireless plans. Pentanet offers 19 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are TPG and Pentanet's call centres?
TPG's customer support is based in Australia, India and the Philippines. Pentanet's customer support is based in Perth. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to Pentanet (or Pentanet to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
The above issue lasted for 96 days before being sorted. They still rate as the most incompetent company I have ever had to deal with, they even make…
TPG is fine if you want something that's cheap. The unstable download speeds can get very annoying.
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