Pentanet vs TPG - Which is the best NBN internet provider?
TPG is a national player known for competitive pricing and reliable connections, often praised for its value and ease of setup, though some customers report price increases and occasional dropouts. Pentanet, on the other hand, is a Western Australian provider offering premium NBN plans, appealing to users who prioritise speed and local support, even if it comes at a higher price point. This comparison helps you weigh up TPG's broad appeal against Pentanet's more specialised offering.
Pentanet and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Pentanet and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Pentanet | TPG |
|---|---|---|
| About |
|
 |
| Pentanet is a Perth based ISP focused on Western Australia. Alongside nbn plans it runs its own fixed wireless network across the Perth metro area, which means addresses inside its footprint can sidestep FTTN copper entirely and pull faster speeds. Pentanet also offers Opticomm and 5G home internet. The brand has built a reputation locally for gamers and households after low latency. | TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. | |
| Go to Pentanet | Go to TPG | |
| Overall Rating | [Not enough reviews] |
4
TPG has an overall rating of 4 out of 5 based on 15 reviews. TPG is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.1 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Pentanet - nbn 25/10: 25Mbps, unlimited data for $79 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Pentanet - nbn 50/20: 50Mbps, unlimited data for $89 per month. |
TPG - NBN50: 50Mbps, unlimited data for $84.99 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
Pentanet's phone number is: 08 6189 7100 and website is: pentanet.com.au |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of Pentanet. | Read reviews of TPG. |
| Go to Pentanet | Go to TPG |
Pentanet and TPG NBN25 plans (25Mbps download speed)
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
Pentanet and TPG NBN50 plans (50Mbps download speed)
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.99/mth
$64.99 for first 6 months |
Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$97/mth | Go to site |
Pentanet and TPG Ultrafast plans (>100Mbps download speed)
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$64.99 for first 6 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$76 for first 6 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$76 for first 6 months |
Go to site |
|
|
Power
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$99/mth
$49.5 for first 6 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
Performance
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$109/mth
$54.5 for first 6 months |
Go to site |
|
|
nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$109/mth
$87.2 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$115/mth
$92 for first 6 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth
$95.2 for first 6 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth
$103.2 for first 6 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$129/mth
$103.2 for first 6 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$139/mth
$111.2 for first 6 months |
Go to site |
Summary of Pentanet and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG rates higher overall than Pentanet does.
- Recommended: TPG is more highly recommended than Pentanet.
- Reliability: TPG rates higher for reliability than Pentanet does.
- Customer Service: TPG rates higher for customer service than Pentanet does.
- Value for Money: TPG rates higher for value for money than Pentanet does.
- Technical Support: TPG rates higher for technical support than Pentanet does.
How to decide between Pentanet and TPG? - next steps
- Read reviews of Pentanet and TPG to see what people think of these companies
- Visit the website of each company and do some of your own research - Pentanet and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Pentanet vs TPG
Is Pentanet better than TPG?
TPG has 15 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Pentanet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Pentanet or TPG?
Pentanet's cheapest NBN50 plan is the nbn 50/20 at $89/month ongoing. TPG's cheapest NBN50 plan is the NBN50 at $64.99/month intro for 6 months, then $84.99/month. TPG is cheaper on the ongoing price after any intro period ends.
What plans do Pentanet and TPG offer?
Pentanet offers 17 NBN plans. TPG offers 2 wireless plans, 2 NBN plans and 2 fibre plans. See the full plan tables above for prices, speeds and data limits.
Where are Pentanet and TPG's call centres?
Pentanet's customer support is based in Perth. TPG's customer support is based in Australia, India and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Pentanet to TPG (or TPG to Pentanet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
the connection is so reliable. I have been with them for years.
Connecting and staying connected with TPG was easy, never had any outages or issues in 10 years. Getting download information is not simple though,…
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
More details here.
Add a review