Southern Phone vs Telstra - Which is the best broadband internet provider?

Southern Phone and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Southern Phone and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Southern Phone	Telstra
About	Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Overall Rating	[Not enough reviews]	3.7 Telstra has an overall rating of 3.7 out of 5 based on 14 reviews over the last 24 months. Telstra is a good broadband internet provider according to reviews submitted to this site.
Recommended	[Not enough reviews]	64% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	3.7 Telstra's reliability is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.7 out of 5 for reliability.
Customer Service	[Not enough reviews]	3.9 Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.2 Telstra is rated as ok for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.2 out of 5 for value for money.
Technical Support	[Not enough reviews]	3.9 Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	Telstra uses call centres based in .
Services Offered	[Not enough reviews]	Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Southern Phone - Basic: 25Mbps, unlimited data for $65 per month.	Telstra - Basic: 25Mbps, unlimited data for $80 per month.
Cost of 50Mbps NBN Plan with unlimited data	Southern Phone - Standard: 49Mbps, unlimited data for $75 per month.	Telstra - Essential: 50Mbps, unlimited data for $95 per month.
Cost of wireless broadband plan	Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $50 per month.	Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.
Contact Details	Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au
Read Reviews	Read reviews of Southern Phone.	Read reviews of Telstra.

Southern Phone and Telstra NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Southern Phone	Satellite X Small (NBN - Satellite) (Month by month)	$55	$55	25 Mb/s	50 GB	Contact
Southern Phone	Basic (NBN) (Month by month)	$65 $55 for first 6 months	$62.5	25 Mb/s	Unlim	Contact
Southern Phone	Satellite Small (NBN - Satellite) (Month by month)	$70	$70	25 Mb/s	100 GB	Contact
Telstra	Basic (NBN) (Month by month)	$80	$80	25 Mb/s	Unlim	Contact
Southern Phone	Satellite Medium (NBN - Satellite) (Month by month)	$130	$130	25 Mb/s	200 GB	Contact
Southern Phone	Satellite Large (NBN - Satellite) (Month by month)	$190	$190	25 Mb/s	300 GB	Contact

Southern Phone and Telstra NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Southern Phone	Standard (NBN) (Month by month)	$75 $65 for first 6 months	$72.5	49 Mb/s	Unlim	Contact
Telstra	Essential (NBN) (Month by month)	$95 $85 for first 6 months	$92.5	50 Mb/s	Unlim	Contact
Telstra	NBN 50 Business (NBN) (Month by month)	$100 $90 for first 6 months	$97.5	50 Mb/s	Unlim	Contact

Southern Phone and Telstra Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Southern Phone	Fast (NBN) (Month by month)	$85 $75 for first 6 months	$82.5	96 Mb/s	Unlim	Contact
Telstra	Premium (NBN) (Month by month)	$110 $90 for first 6 months	$105	100 Mb/s	Unlim	Contact
Southern Phone	Super Fast (NBN) (Month by month)	$115 $95 for first 6 months	$110	250 Mb/s	Unlim	Contact
Southern Phone	Ultrafast (NBN) (Month by month)	$135 $105 for first 6 months	$127.5	1000 Mb/s	Unlim	Contact
Telstra	Ultimate (NBN) (Month by month)	$140 $110 for first 6 months	$132.5	250 Mb/s	Unlim	Contact

Summary of Southern Phone and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Southern Phone rates higher overall than Telstra does.
• Recommended: Southern Phone and Telstra are recommended about the same.
• Reliability: Telstra rates higher for reliability than Southern Phone does.
• Customer Service: Southern Phone rates higher for customer service than Telstra does.
• Value for Money: Southern Phone rates higher for value for money than Telstra does.
• Technical Support: Southern Phone rates higher for technical support than Telstra does.

How to decide between Southern Phone and Telstra? - next steps

• Read reviews of Southern Phone and Telstra to see what people think of these companies
• Read our detailed information on Southern Phone and Telstra to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Southern Phone and Telstra
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.