Superloop vs activ8me - Which is the best NBN internet provider?
Superloop is known for its consistent speeds and reliable network, often praised by customers for quick activation and performance even during peak times. On the other hand, activ8me generally offers more budget-friendly plans, appealing to those prioritising a lower monthly cost. While Superloop reviews highlight price increases as a common issue, activ8me’s appeal often lies in its straightforward, cheaper entry point into NBN.
NBN plans from $72.00/mth · Partner
NBN plans from $59.00/mth · Partner
Superloop and activ8me are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and activ8me internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | activ8me |
|---|---|---|
| About |
 Partner |
 Partner |
| Superloop provides internet services in Australia, Singapore, Hong Kong, Pacific Islands & the USA. In Australia they operate their own fixed fibre and fired wireless networks. | Activ8me was founded in 2005 and aims to provide internet and phone services to Regional Australia at metro-comparable prices, speeds and service. | |
| Go to Superloop | Go to activ8me | |
| Overall Rating |
4.3
Superloop has a overall rating of 4.3 out of 5 based on 13 reviews. Superloop is a very good broadband internet provider according to our users. |
3.8
activ8me has an overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
| Recommended | 85% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. |
| Reliability |
4.5 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for reliability. |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
| Customer Service |
4.2 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.2 out of 5 for customer service. |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
4 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4 out of 5 for value for money. |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
| Technical Support |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | Yes, activ8me does have Australian based technical support. |
| Call Centre Location | Superloop uses call centres based in Australia. | activ8me uses call centres based in Australia. |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | activ8me offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $72 per month. |
activ8me - Premium 50: 29Mbps, unlimited data for $74 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Fixed Wireless Plus: 50Mbps, unlimited data for $75 per month. Superloop - Extra Value: 50Mbps, unlimited data for $85 per month. |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $69.95 per month. activ8me - Premium 100: 50Mbps, unlimited data for $99 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
| Read Reviews | Read reviews of Superloop. | Read reviews of activ8me. |
| Go to Superloop | Go to activ8me |
Superloop and activ8me NBN25 plans (25Mbps download speed)
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$45 for first 6 months |
Go to site |
|
Premium 50
NBN - Sky Muster
29 Mb/s
Unlimited data
|
$74/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
Superloop and activ8me NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$69.95/mth | Go to site |
|
|
Fixed Wireless Plus
NBN - Fixed Wireless
50 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$65 for first 6 months |
Go to site |
|
|
Premium 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$99/mth | Go to site |
Superloop and activ8me Ultrafast plans (>100Mbps download speed)
|
|
Home Fast
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$75 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$109/mth
$79 for first 6 months |
Go to site |
Summary of Superloop and activ8me comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop rates higher overall than activ8me does.
- Recommended: Superloop is more highly recommended than activ8me.
- Reliability: Superloop rates higher for reliability than activ8me does.
- Customer Service: Superloop and activ8me have pretty similar ratings for customer service.
- Value for Money: Superloop rates higher for value for money than activ8me does.
- Technical Support: Superloop rates higher for technical support than activ8me does.
How to decide between Superloop and activ8me? - next steps
- Read reviews of Superloop and activ8me to see what people think of these companies
- Visit the website of each company and do some of your own research - Superloop and activ8me
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Superloop vs activ8me
Is Superloop better than activ8me?
On Oz Broadband Reviews Superloop rates 4.3 out of 5 from 13 reviews and activ8me rates 3.8 from 5 reviews. On recommend-to-a-friend, 85% of Superloop reviewers said they'd recommend the provider, vs 80% for activ8me. On individual metrics, Superloop wins on reliability (4.5 vs 3.8) and value for money (4.0 vs 3.6) and tech support (4.5 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Superloop or activ8me?
Superloop's cheapest NBN50 plan is the Extra Value at $65/month intro for 6 months, then $85/month. activ8me's cheapest NBN50 plan is the Fibre (starting price) at $69.95/month ongoing. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Superloop or activ8me?
Superloop scores 4.2 out of 5 on customer service vs activ8me's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Superloop's call centre is based in Australia and activ8me's is based in Australia.
What plans do Superloop and activ8me offer?
Superloop offers 8 NBN plans. activ8me offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Superloop and activ8me's call centres?
Superloop's customer support is based in Australia. activ8me's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Superloop to activ8me (or activ8me to Superloop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Superloop
Network performance is consistent; during peak hours, the speeds remain close to what the plan states. Superloop offers great pricing and is an affordable…
A lot less hassle compared to telstra. Actually helpful.
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
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