Superloop vs Swoop: Which is the best NBN provider?
Updated 30 August 2026. Plan prices on this page pull live from our database. Ratings are from 30 first-person reviewer ratings (Superloop 30, Swoop 0).
Swoop, on the other hand, is a more budget-friendly option, offering cheaper entry level NBN plans. Superloop's customers frequently mention easy sign-up and helpful customer service, though some experience long wait times and price increases after introductory periods.
NBN plans from $78/mth · Partner
Superloop and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Swoop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | Swoop |
|---|---|---|
| About |
 Partner |
 |
| Go to Superloop | Go to Swoop | |
| Overall Rating |
4.5
Superloop has a overall rating of 4.5 out of 5 based on 30 reviews. Superloop is an excellent broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 93% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.7 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.7 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.4 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4.3 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.3 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Superloop uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $78 per month. |
Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Extra Value: 50Mbps, unlimited data for $89 per month. |
Swoop - nbn 50: 50Mbps, unlimited data for $84 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au |
| Read Reviews | Read reviews of Superloop. | Read reviews of Swoop. |
| Go to Superloop | Go to Swoop |
Superloop and Swoop NBN25 plans (25Mbps download speed)
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
|
Fixed Wireless 30
NBN - Fixed Wireless
29 Mb/s
Unlimited data
|
$69/mth
$54 for first 6 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth
$58 for first 6 months |
Go to site |
Superloop and Swoop NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth
$69 for first 6 months |
Go to site |
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth
$69 for first 6 months |
Go to site |
Superloop and Swoop Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless 120
NBN - Fixed Wireless
114 Mb/s
Unlimited data
|
$94/mth
$74 for first 6 months |
Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94/mth
$72 for first 6 months |
Go to site |
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Home Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$98/mth
$83 for first 6 months |
Go to site |
|
|
Creator
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$102/mth
$82 for first 6 months |
Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$74 for first 6 months |
Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$108/mth
$93 for first 6 months |
Go to site |
|
|
nbn 1000
NBN - Fixed Line
890 Mb/s
Unlimited data
|
$109/mth
$85 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$114/mth
$84 for first 6 months |
Go to site |
|
|
Fixed Wireless 250
NBN - Fixed Wireless
237 Mb/s
Unlimited data
|
$119/mth
$94 for first 6 months |
Go to site |
|
|
Hyperspeed
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$168/mth
$148 for first 6 months |
Go to site |
Summary of Superloop and Swoop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Swoop doesn't have enough reviews yet for a published rating, so we cannot compare it against Superloop (4.5 out of 5 from 30 reviews). Compare their plans above, and if you are a Swoop customer we would love to hear how it is going.
How to decide between Superloop and Swoop? - next steps
- Read reviews of Superloop and Swoop to see what people think of these companies
- Visit the website of each company and do some of your own research - Superloop and Swoop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Superloop vs Swoop
Is Superloop better than Swoop?
Superloop has 30 verified reviews on Oz Broadband Reviews and an overall rating of 4.5 out of 5. Swoop has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Superloop or Swoop?
Superloop's cheapest NBN50 plan is the Extra Value at $69/month intro for 6 months, then $89/month. Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month. Swoop is cheaper on the ongoing price after any intro period ends.
What plans do Superloop and Swoop offer?
Superloop offers 10 NBN plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Superloop and Swoop's call centres?
Superloop's customer support is based in Australia. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Superloop to Swoop (or Swoop to Superloop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Superloop
We were with Aussie Broadband for many years before going away travelling for 3 year. Upon return Fibre to the Home had been installed so we upgraded. We…
The internet service is rock solid with no issues.
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