Vodafone vs SpinTel - Which is the best NBN internet provider?
SpinTel is an independent Aussie telco often praised in reviews for its no-frills approach and strong customer support, making it a solid choice for those prioritising reliability over extras. On the other hand, Vodafone, a global giant, bundles NBN with mobile plans, appealing to customers who value convenience and integrated services. Vodafone reviews often highlight its competitive mobile bundles, while SpinTel reviews consistently mention its consistent speeds and straightforward plans. Ultimately, your choice depends on whether you prefer a dedicated internet provider or an all-in-one telco solution.
Vodafone and SpinTel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and SpinTel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vodafone | SpinTel |
|---|---|---|
| About |
|
 |
| Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | |
| Go to Vodafone | Go to SpinTel | |
| Overall Rating |
4.2
Vodafone has a overall rating of 4.2 out of 5 based on 8 reviews. Vodafone is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.5 Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4 Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.3 Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | No, Vodafone uses a mix of Australian based and overseas call centres for technical support. | [Not enough reviews] |
| Call Centre Location | Vodafone uses call centres based in Australia, India and Egypt. | [Not enough reviews] |
| Services Offered | Vodafone offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Vodafone - Basic: 25Mbps, unlimited data for $74 per month. |
SpinTel - Home Starter: 25Mbps, unlimited data for $64.95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vodafone - Essential: 50Mbps, unlimited data for $84 per month. |
|
| Cost of wireless broadband plan |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
| Contact Details |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
| Read Reviews | Read reviews of Vodafone. | Read reviews of SpinTel. |
| Go to Vodafone | Go to SpinTel |
Vodafone and SpinTel NBN25 plans (25Mbps download speed)
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$64.95/mth
$39 for first 6 months |
Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$74/mth | Go to site |
Vodafone and SpinTel NBN50 plans (50Mbps download speed)
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth | Go to site |
Vodafone and SpinTel Ultrafast plans (>100Mbps download speed)
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$86.95/mth
$76 for first 6 months |
Go to site |
|
|
Essential+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth
$69 for first 12 months |
Go to site |
|
|
Home Fast+
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94/mth
$74 for first 12 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$99.95/mth
$89 for first 6 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104/mth
$84 for first 12 months |
Go to site |
Summary of Vodafone and SpinTel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Vodafone rates higher overall than SpinTel does.
- Recommended: Vodafone is more highly recommended than SpinTel.
- Reliability: Vodafone and SpinTel have pretty similar ratings for reliability.
- Customer Service: Vodafone rates higher for customer service than SpinTel does.
- Value for Money: Vodafone rates higher for value for money than SpinTel does.
- Technical Support: Vodafone and SpinTel have pretty similar ratings in terms of technical support.
How to decide between Vodafone and SpinTel? - next steps
- Read reviews of Vodafone and SpinTel to see what people think of these companies
- Visit the website of each company and do some of your own research - Vodafone and SpinTel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vodafone vs SpinTel
Is Vodafone better than SpinTel?
Vodafone has 8 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. SpinTel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN25, Vodafone or SpinTel?
Vodafone's cheapest NBN25 plan is the Basic at $74/month ongoing. SpinTel's cheapest NBN25 plan is the Home Starter at $39/month intro for 6 months, then $64.95/month. SpinTel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Vodafone or SpinTel?
Vodafone scores 4.5 out of 5 on customer service vs SpinTel's 3.7, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vodafone's call centre is based in Australia, India and Egypt and SpinTel's is based in Australia and the Philippines.
What plans do Vodafone and SpinTel offer?
Vodafone offers 5 NBN plans and 3 wireless plans. SpinTel offers 3 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Vodafone and SpinTel's call centres?
Vodafone's customer support is based in Australia, India and Egypt. SpinTel's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vodafone to SpinTel (or SpinTel to Vodafone)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vodafone
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
Customer Service: I have always had a seamless time contacting and resolving problems with Vodafone's customer service team. 5/5 Technical Support: As…
About SpinTel
I chose the Spintel 50mbs NBN plan as it was the cheapest at the time and offered a discounted rate for 6 months. Initially my NBN was dropping out…
I've been using SpinTel NBN for a while now, and I'm really impressed. The service is reliable, and the speeds are consistent, which is great for…
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
More details here.
Add a review