activ8me vs Leaptel - Which is the best NBN internet provider?
Activ8me is a well-established NBN provider known for its budget-friendly plans, making it a popular choice for those after a cheap connection. On the other hand, Leaptel is a newer player, often highlighted in reviews for its strong customer service and more premium offerings. This means Activ8me generally suits cost-conscious users, while Leaptel appeals to those prioritising support and a smoother experience.
activ8me and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of activ8me and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | activ8me | Leaptel |
|---|---|---|
| About |
 |
 |
| activ8me is one of Australia's largest nbn Sky Muster satellite providers, specialising in rural, regional and remote homes. Trading since 2005 and owned by Australian Private Networks, it was the first local ISP to commercialise satellite broadband, and now also offers fixed wireless and fixed line nbn plans. | Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | |
| Go to activ8me | Go to Leaptel | |
| Overall Rating |
3.8
activ8me has a overall rating of 3.8 out of 5 based on 5 reviews. activ8me is a good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 80% of people who have written reviews on this site would recommend activ8me to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.8 activ8me's reliability is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4 activ8me's customer service is rated as very good by our users. activ8me has an overall rating of 4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.6 activ8me is rated as good for value for money by our users. activ8me has an overall rating of 3.6 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.8 activ8me's technical support is rated as good by our users. activ8me has an overall rating of 3.8 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, activ8me does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | activ8me uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | activ8me offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
activ8me - Sky Muster (starting price): 25Mbps, unlimited data for $39.95 per month. activ8me - Fixed Wireless (starting price): 25Mbps, unlimited data for $74.95 per month. |
Leaptel - Pronto: 25Mbps, unlimited data for $75 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
activ8me - Fibre (starting price): 50Mbps, unlimited data for $74.95 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
activ8me's phone number is: 13 22 88 and website is: activ8me.net.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of activ8me. | Read reviews of Leaptel. |
| Go to activ8me | Go to Leaptel |
activ8me and Leaptel NBN25 plans (25Mbps download speed)
|
Sky Muster (starting price)
NBN - Sky Muster
25 Mb/s
Unlimited data
|
$39.95/mth | Go to site |
|
|
Fixed Wireless (starting price)
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
|
Pronto
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$50 for first 6 months |
Go to site |
activ8me and Leaptel NBN50 plans (50Mbps download speed)
|
|
Fibre (starting price)
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$74.95/mth | Go to site |
activ8me and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
Full Throttle
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$119/mth
$99 for first 12 months |
Go to site |
Summary of activ8me and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Leaptel rates higher overall than activ8me does.
- Recommended: Leaptel is more highly recommended than activ8me.
- Reliability: Leaptel rates higher for reliability than activ8me does.
- Customer Service: Leaptel rates higher for customer service than activ8me does.
- Value for Money: Leaptel rates higher for value for money than activ8me does.
- Technical Support: Leaptel rates higher for technical support than activ8me does.
How to decide between activ8me and Leaptel? - next steps
- Read reviews of activ8me and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - activ8me and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about activ8me vs Leaptel
Is activ8me better than Leaptel?
activ8me has 5 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Leaptel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN25, activ8me or Leaptel?
activ8me's cheapest NBN25 plan is the Sky Muster (starting price) at $39.95/month ongoing. Leaptel's cheapest NBN25 plan is the Pronto at $50/month intro for 6 months, then $75/month. activ8me is cheaper on the ongoing price after any intro period ends.
Which has better customer service, activ8me or Leaptel?
Leaptel scores 5.0 out of 5 on customer service vs activ8me's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, activ8me's call centre is based in Australia and Leaptel's is based in Melbourne and Australia.
What plans do activ8me and Leaptel offer?
activ8me offers 3 NBN plans. Leaptel offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are activ8me and Leaptel's call centres?
activ8me's customer support is based in Australia. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from activ8me to Leaptel (or Leaptel to activ8me)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About activ8me
Overall, very happy with spintel and don't plan to go anywhere. Really good value for money, and the support is there if needed.
Internet access was patchy, always dropping out at anytime day or night? Was unable to complete respondus lockdown browser for class exams due to unstable…
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
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