amaysim vs Optus - Which is the best NBN internet provider?
Amaysim is known for its budget-friendly NBN plans, often appealing to those looking for a no-frills internet connection. Optus, on the other hand, is a full-service telco with a broader range of offerings, though its NBN plans come at a higher price point. While Optus customers generally praise its reliable setup and connection, especially for families, some experience frustrating customer service and occasional dropouts. Amaysim tends to suit users prioritising cost savings over extensive support features.
amaysim and Optus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of amaysim and Optus internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | amaysim | Optus |
|---|---|---|
| About |
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| amaysim launched in 2010 as a SIM-only mobile brand on the Optus network and grew into one of Australia's biggest MVNOs, with more than a million subscribers by the time Optus (Singtel) bought the company in 2021. It has returned to home broadband with a deliberately slim NBN range: six speed tiers from NBN 25 to gigabit, all month-to-month and BYO modem, with the three fastest tiers (500/750/1000) available on FTTP and HFC connections only. Pricing leans on introductory discounts for the first six months, and there is an ongoing discount if you also hold an active amaysim SIM plan - the classic bundle play from a mobile-first brand. | Optus is Australia's second-largest telco, owned by Singapore's Singtel. It sells nbn and 5G home internet, often bundled with mobile and entertainment, all backed by its own nationwide mobile network. | |
| Go to amaysim | Go to Optus | |
| Overall Rating | [Not enough reviews] |
3.9
Optus has an overall rating of 3.9 out of 5 based on 10 reviews. Optus is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 70% of people who have written reviews on this site would recommend Optus to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.1 Optus's reliability is rated as very good by our users. Optus has an overall rating of 4.1 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.8 Optus's customer service is rated as good by our users. Optus has an overall rating of 3.8 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.9 Optus is rated as good for value for money by our users. Optus has an overall rating of 3.9 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.8 Optus's technical support is rated as good by our users. Optus has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Optus uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Optus uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | Optus offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
amaysim - NBN 25: 25Mbps, unlimited data for $70 per month. |
Optus - Basic: 25Mbps, unlimited data for $83 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
amaysim - NBN 50: 50Mbps, unlimited data for $85 per month. |
Optus - Everyday: 50Mbps, unlimited data for $97 per month. |
| Cost of wireless broadband plan |
Optus - Everyday Basic 4G (4G): 14Mbps, unlimited data for $59 per month. |
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| Contact Details |
amaysim's phone number is: and website is: amaysim.com.au |
Optus's phone number is: 1300 300 693 and website is: optus.com.au |
| Read Reviews | Read reviews of amaysim. | Read reviews of Optus. |
| Go to amaysim | Go to Optus |
amaysim and Optus NBN25 plans (25Mbps download speed)
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70/mth
$30 for first 6 months |
Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$83/mth
$73 for first 12 months |
Go to site |
amaysim and Optus NBN50 plans (50Mbps download speed)
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NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
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$85/mth
$45 for first 6 months |
Go to site |
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Everyday
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$97/mth
$87 for first 12 months |
Go to site |
amaysim and Optus Ultrafast plans (>100Mbps download speed)
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NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
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NBN 100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
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Fast 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$89 for first 12 months |
Go to site |
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NBN 750
NBN - Fixed Line
680 Mb/s
Unlimited data
|
$100/mth
$60 for first 6 months |
Go to site |
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NBN 1000
NBN - Fixed Line
820 Mb/s
Unlimited data
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$110/mth
$70 for first 6 months |
Go to site |
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Ultrafast
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$129/mth
$119 for first 12 months |
Go to site |
Summary of amaysim and Optus comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Optus rates higher overall than amaysim does.
- Recommended: Optus is more highly recommended than amaysim.
- Reliability: Optus rates higher for reliability than amaysim does.
- Customer Service: Optus rates higher for customer service than amaysim does.
- Value for Money: Optus rates higher for value for money than amaysim does.
- Technical Support: Optus rates higher for technical support than amaysim does.
How to decide between amaysim and Optus? - next steps
- Read reviews of amaysim and Optus to see what people think of these companies
- Visit the website of each company and do some of your own research - amaysim and Optus
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about amaysim vs Optus
Is amaysim better than Optus?
Optus has 10 verified reviews on Oz Broadband Reviews and an overall rating of 3.9 out of 5. amaysim has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, amaysim or Optus?
amaysim's cheapest NBN50 plan is the NBN 50 at $45/month intro for 6 months, then $85/month. Optus's cheapest NBN50 plan is the Everyday at $87/month intro for 12 months, then $97/month. amaysim is cheaper on the ongoing price after any intro period ends.
What plans do amaysim and Optus offer?
amaysim offers 6 NBN plans. Optus offers 5 wireless plans and 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from amaysim to Optus (or Optus to amaysim)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Optus
Great deal at 50 per month promotional offer, can't fault it. But the customer service wasn't great, and sometimes the network blacks out but…
Reliable enough, but had plenty of issues with technical support throughout the years. Also never told if theres a better price on a current plan, happy…
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