amaysim vs Telstra - Which is the best NBN internet provider?
Amaysim is a budget-friendly option, often praised for its straightforward plans and competitive pricing. Telstra, on the other hand, is a premium provider; customers frequently highlight its reliable connection, even in rural areas, and generally positive Australian-based customer service, though this comes at a higher cost. Ultimately, amaysim suits those chasing value, while Telstra is for users prioritising stability and support, willing to pay more for it.
amaysim and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of amaysim and Telstra internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | amaysim | Telstra |
|---|---|---|
| About |
 |
 |
| amaysim launched in 2010 as a SIM-only mobile brand on the Optus network and grew into one of Australia's biggest MVNOs, with more than a million subscribers by the time Optus (Singtel) bought the company in 2021. It has returned to home broadband with a deliberately slim NBN range: six speed tiers from NBN 25 to gigabit, all month-to-month and BYO modem, with the three fastest tiers (500/750/1000) available on FTTP and HFC connections only. Pricing leans on introductory discounts for the first six months, and there is an ongoing discount if you also hold an active amaysim SIM plan - the classic bundle play from a mobile-first brand. | Telstra is Australia's largest telco and broadband provider, with the widest fixed and mobile network reach in the country. It charges a premium over smaller providers but offers extensive coverage and extras like Fetch TV. The old BigPond brand has long since been retired. | |
| Go to amaysim | Go to Telstra | |
| Overall Rating | [Not enough reviews] |
4
Telstra has an overall rating of 4 out of 5 based on 12 reviews. Telstra is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 92% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.3 Telstra's reliability is rated as very good by our users. Telstra has an overall rating of 4.3 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.1 Telstra's customer service is rated as very good by our users. Telstra has an overall rating of 4.1 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.4 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4 Telstra's technical support is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Telstra uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Telstra uses call centres based in Australia, Philippines and India. |
| Services Offered | [Not enough reviews] | Telstra offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
amaysim - NBN 25: 25Mbps, unlimited data for $70 per month. |
Telstra - Basic: 25Mbps, unlimited data for $89 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
amaysim - NBN 50: 50Mbps, unlimited data for $85 per month. |
|
| Cost of wireless broadband plan |
Telstra - Basic 5G (5G): 25Mbps, unlimited data for $70 per month. |
|
| Contact Details |
amaysim's phone number is: and website is: amaysim.com.au |
Telstra's phone number is: 13 22 00 and website is: telstra.com.au |
| Read Reviews | Read reviews of amaysim. | Read reviews of Telstra. |
| Go to amaysim | Go to Telstra |
amaysim and Telstra NBN25 plans (25Mbps download speed)
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70/mth
$30 for first 6 months |
Go to site |
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$89/mth | Go to site |
amaysim and Telstra NBN50 plans (50Mbps download speed)
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$45 for first 6 months |
Go to site |
amaysim and Telstra Ultrafast plans (>100Mbps download speed)
|
|
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
|
|
NBN 100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$89 for first 6 months |
Go to site |
|
|
NBN 750
NBN - Fixed Line
680 Mb/s
Unlimited data
|
$100/mth
$60 for first 6 months |
Go to site |
|
|
NBN 1000
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$110/mth
$70 for first 6 months |
Go to site |
|
|
Ultimate
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth
$104 for first 6 months |
Go to site |
|
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Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$129/mth
$104 for first 6 months |
Go to site |
Summary of amaysim and Telstra comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Telstra rates higher overall than amaysim does.
- Recommended: Telstra is more highly recommended than amaysim.
- Reliability: Telstra rates higher for reliability than amaysim does.
- Customer Service: Telstra rates higher for customer service than amaysim does.
- Value for Money: Telstra rates higher for value for money than amaysim does.
- Technical Support: Telstra rates higher for technical support than amaysim does.
How to decide between amaysim and Telstra? - next steps
- Read reviews of amaysim and Telstra to see what people think of these companies
- Visit the website of each company and do some of your own research - amaysim and Telstra
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about amaysim vs Telstra
Is amaysim better than Telstra?
Telstra has 12 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. amaysim has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN25, amaysim or Telstra?
amaysim's cheapest NBN25 plan is the NBN 25 at $30/month intro for 6 months, then $70/month. Telstra's cheapest NBN25 plan is the Basic at $89/month ongoing. amaysim is cheaper on the ongoing price after any intro period ends.
What plans do amaysim and Telstra offer?
amaysim offers 6 NBN plans. Telstra offers 4 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from amaysim to Telstra (or Telstra to amaysim)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Telstra
I would rate Telstra broadband as very average. 99% of the time it is reliable and fast, however there is that 1% of the time when the it will not…
In all I am satisfied with this service
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