Belong vs More - Which is the best NBN internet provider?
More and Belong both offer NBN plans at competitive prices, but they target different needs. Belong, owned by Telstra, often gets praise from customers for its reliable and stable connection, making it a solid choice for consistent performance. On the other hand, More customers frequently flag concerns about recent price rises and frustrating technical issues, though it might appeal to those looking for a different kind of value.
NBN plans from $80.00/mth · Partner
Belong and More are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and More internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | More |
|---|---|---|
| About |
 |
Partner |
| Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | |
| Go to Belong | Go to More | |
| Overall Rating |
3.3
Belong has a overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Belong does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Belong uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $75 per month. |
More - Value: 25Mbps, unlimited data for $80 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $91 per month. |
More - Value Plus: 50Mbps, unlimited data for $100 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
| Contact Details |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
More's phone number is: 1800 733 368 and website is: more.com.au |
| Read Reviews | Read reviews of Belong. | Read reviews of More. |
| Go to Belong | Go to More |
Belong and More NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$55 for first 6 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth | Go to site |
Belong and More NBN50 plans (50Mbps download speed)
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$91/mth
$65 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$100/mth | Go to site |
Belong and More Ultrafast plans (>100Mbps download speed)
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$55 for first 2 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$125/mth | Go to site |
Summary of Belong and More comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than Belong does.
- Recommended: More is more highly recommended than Belong.
- Reliability: More rates higher for reliability than Belong does.
- Customer Service: More rates higher for customer service than Belong does.
- Value for Money: More rates higher for value for money than Belong does.
- Technical Support: More rates higher for technical support than Belong does.
How to decide between Belong and More? - next steps
- Read reviews of Belong and More to see what people think of these companies
- Visit the website of each company and do some of your own research - Belong and More
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Belong vs More
Is Belong better than More?
Belong has 9 verified reviews on Oz Broadband Reviews and an overall rating of 3.3 out of 5. More has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Belong or More?
Belong's cheapest NBN50 plan is the Standard Plus at $65/month intro for 6 months, then $91/month. More's cheapest NBN50 plan is the Value Plus at $100/month ongoing. Belong is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Belong or More?
More scores 5.0 out of 5 on customer service vs Belong's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Belong's call centre is based in Australia and More's is based in Australia.
What plans do Belong and More offer?
Belong offers 5 NBN plans and 3 wireless plans. More offers 4 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Belong and More's call centres?
Belong's customer support is based in Australia. More's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Belong to More (or More to Belong)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Belong
I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was…
it is a great company with relatively reasonable price
About More
Ordinary pricing is probably above average, but the Yello Discount makes it good value.
More rewards provides great value for money if you're on the Commbank rewards program. The discounts are great and over 3 years, now that they are on…
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