Carbon Comms vs Kogan Internet: Which is the best NBN provider?
Updated 15 October 2026. Plan prices on this page pull live from our database. Ratings are from 5 first-person reviewer ratings (Carbon Comms 0, Kogan Internet 5).
Carbon Comms and Kogan Internet both offer NBN plans, but they come from different corners of the market. Carbon Comms is the cheaper of the two on entry level NBN plans, positioning itself as a budget-friendly option. Kogan Internet, on the other hand, costs more for its entry level plans and is part of the larger Kogan.com retail group.
Carbon Comms and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Carbon Comms and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Carbon Comms | Kogan Internet |
|---|---|---|
| About |
 |
 |
| Go to Carbon Comms | Go to Kogan Internet | |
| Overall Rating | [Not enough reviews] |
4.6
Kogan Internet has an overall rating of 4.6 out of 5 based on 5 reviews. Kogan Internet is an excellent broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 100% of people who have written reviews on this site would recommend Kogan Internet to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.4 Kogan Internet's reliability is rated as very good by our users. Kogan Internet has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4.2 Kogan Internet's customer service is rated as very good by our users. Kogan Internet has an overall rating of 4.2 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4.8 Kogan Internet is rated as excellent for value for money by our users. Kogan Internet has an overall rating of 4.8 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.8 Kogan Internet's technical support is rated as excellent by our users. Kogan Internet has an overall rating of 4.8 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | Yes, Kogan Internet does have Australian based technical support. |
| Call Centre Location | [Not enough reviews] | Kogan Internet uses call centres based in Australia. |
| Services Offered | [Not enough reviews] | Kogan Internet offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Carbon Comms - Home Fast 25/10: 24Mbps, unlimited data for $57 per month. |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.90 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Carbon Comms - Home Fast 50/20: 49Mbps, unlimited data for $81 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.90 per month. |
| Cost of wireless broadband plan |
Carbon Comms - MBB 15GB (): 0Mbps, 15 GB for $25 per month. |
Kogan Internet - 90 Day Plan (4G): 14Mbps, unlimited data for $49.90 per month. |
| Contact Details |
Carbon Comms's phone number is: 1800 10 10 50 and website is: carboncomms.com.au |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of Carbon Comms. | Read reviews of Kogan Internet. |
| Go to Carbon Comms | Go to Kogan Internet |
Carbon Comms and Kogan Internet NBN25 plans (25Mbps download speed)
|
Home Fast 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$57/mth | Go to site |
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.90/mth
$49.90 for first 12 months |
Go to site |
Carbon Comms and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.90/mth
$69.90 for first 12 months |
Go to site |
|
|
Home Fast 50/20
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$81/mth | Go to site |
Carbon Comms and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Plus 100/20
NBN - Fixed Wireless
98 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Home Fast 100/20
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 500/50
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Fixed Wireless Plus Homefast 250/20
NBN - Fixed Wireless
248 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Gold
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$85.90/mth
$69.90 for first 12 months |
Go to site |
|
|
Gold Plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$85.90/mth
$69.90 for first 12 months |
Go to site |
|
|
Home Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$88/mth | Go to site |
|
|
Business Fast 100/40 Bronze
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Business Superfast 250/100 Bronze
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Fixed Wireless Superfast 400/40
NBN - Fixed Wireless
398 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Home Superfast 750/50
NBN - Fixed Line
748 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.90/mth
$84.90 for first 12 months |
Go to site |
|
|
Business Superfast 250/100 Gold
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$101/mth | Go to site |
|
|
Home Ultrafast 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$102/mth | Go to site |
|
|
Business Turbofast 500/200 Gold
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.90/mth
$94.90 for first 12 months |
Go to site |
|
|
Business Ultrafast 1000/400 Gold
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$127/mth | Go to site |
|
|
Home Hyperfast HFC 2000/100
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Home Hyperfast FTTP 2000/200
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Business Hyperfast Plus 2000/500 Gold
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$196/mth | Go to site |
Summary of Carbon Comms and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Carbon Comms doesn't have enough reviews yet for a published rating, so we cannot compare it against Kogan Internet (4.6 out of 5 from 5 reviews). Compare their plans above, and if you are a Carbon Comms customer we would love to hear how it is going.
How to decide between Carbon Comms and Kogan Internet? - next steps
- Read reviews of Carbon Comms and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Carbon Comms and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Carbon Comms vs Kogan Internet
Is Carbon Comms better than Kogan Internet?
Kogan Internet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.6 out of 5. Carbon Comms has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Carbon Comms or Kogan Internet?
Carbon Comms's cheapest NBN50 plan is the Home Fast 50/20 at $81/month ongoing. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month.
What plans do Carbon Comms and Kogan Internet offer?
Carbon Comms offers 18 NBN plans and 9 wireless plans. Kogan Internet offers 6 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Carbon Comms and Kogan Internet's call centres?
Carbon Comms's customer support is based in Australia. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Carbon Comms to Kogan Internet (or Kogan Internet to Carbon Comms)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Kogan Internet
never had any issues so never had to call customer service or tech support. great not having to think about it
Staff were friendly, but Im not sure they understand why it's not a good idea to have an automatic disconnection day rather than user defined when…
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