Escapenet vs Belong - Which is the best NBN internet provider?
Belong is generally seen as a reliable option for consistent speeds, with many reviewers praising its performance for streaming and working from home, though some note recent price rises. Escapenet, on the other hand, often appeals to those looking for a more budget-friendly NBN plan. While Belong focuses on dependable service, Escapenet offers a lower entry point, making it a good choice if cost is your main driver.
Escapenet and Belong are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Escapenet and Belong internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Escapenet | Belong |
|---|---|---|
| About |
 |
 |
| Escapenet is an Australian provider offering simple, no fuss broadband plans. | Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | |
| Go to Escapenet | Go to Belong | |
| Overall Rating | [Not enough reviews] |
3.3
Belong has an overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | Yes, Belong does have Australian based technical support. |
| Call Centre Location | [Not enough reviews] | Belong uses call centres based in Australia. |
| Services Offered | [Not enough reviews] | Belong offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Escapenet - Casual: 23Mbps, unlimited data for $65 per month. |
Belong - Starter: 25Mbps, unlimited data for $75 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Escapenet - Basic: 48Mbps, unlimited data for $80 per month. |
Belong - Standard Plus: 50Mbps, unlimited data for $91 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
|
| Contact Details |
Escapenet's phone number is: 1300 023 354 and website is: esc.net.au |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
| Read Reviews | Read reviews of Escapenet. | Read reviews of Belong. |
| Go to Escapenet | Go to Belong |
Escapenet and Belong NBN25 plans (25Mbps download speed)
|
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$65/mth | Go to site |
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$55 for first 6 months |
Go to site |
Escapenet and Belong NBN50 plans (50Mbps download speed)
|
|
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$91/mth
$65 for first 6 months |
Go to site |
Escapenet and Belong Ultrafast plans (>100Mbps download speed)
|
|
Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$47 for first 2 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$55 for first 2 months |
Go to site |
|
|
Superfast
NBN - Fixed Line
240 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
600 Mb/s
Unlimited data
|
$120/mth | Go to site |
Summary of Escapenet and Belong comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Escapenet rates higher overall than Belong does.
- Recommended: Escapenet is more highly recommended than Belong.
- Reliability: Escapenet rates higher for reliability than Belong does.
- Customer Service: Escapenet rates higher for customer service than Belong does.
- Value for Money: Escapenet rates higher for value for money than Belong does.
- Technical Support: Escapenet rates higher for technical support than Belong does.
How to decide between Escapenet and Belong? - next steps
- Read reviews of Escapenet and Belong to see what people think of these companies
- Visit the website of each company and do some of your own research - Escapenet and Belong
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Escapenet vs Belong
Is Escapenet better than Belong?
Belong has 9 verified reviews on Oz Broadband Reviews and an overall rating of 3.3 out of 5. Escapenet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Escapenet or Belong?
Escapenet's cheapest NBN50 plan is the Basic at $80/month ongoing. Belong's cheapest NBN50 plan is the Standard Plus at $65/month intro for 6 months, then $91/month. Escapenet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Escapenet or Belong?
Escapenet scores 5.0 out of 5 on customer service vs Belong's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Escapenet's call centre is based in Australia and Belong's is based in Australia.
What plans do Escapenet and Belong offer?
Escapenet offers 6 NBN plans. Belong offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Escapenet and Belong's call centres?
Escapenet's customer support is based in Australia. Belong's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Escapenet to Belong (or Belong to Escapenet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Escapenet
stable connection, good router provided - no TV subscription available
aussie call centre that offers fast speeds. would like it to be cheaper
About Belong
I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was…
it is a great company with relatively reasonable price
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