Is Exetel better than Pentanet?

Exetel has 6 verified reviews on Oz Broadband Reviews and an overall rating of 4.3 out of 5. Pentanet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

What plans do Exetel and Pentanet offer?

Exetel offers 1 NBN plan. Pentanet offers 17 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Exetel and Pentanet's call centres?

Exetel's customer support is based in Australia and Sri Lanka. Pentanet's customer support is based in Perth. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Exetel to Pentanet (or Pentanet to Exetel)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Exetel vs Pentanet - Which is the best NBN internet provider?

Exetel and Pentanet offer two different takes on NBN, with Exetel generally being the budget-friendly choice that gets the job done for most users. Pentanet, on the other hand, is a Perth-based outfit known for its premium, locally supported service, often appealing to those willing to pay a bit more for that extra peace of mind. While Exetel reviews often highlight its competitive pricing, Pentanet users frequently praise its consistent performance and excellent customer care. This comparison will help you see which one lines up better with your priorities.

Try Exetel →

NBN plans from $80.00/mth · Partner

Exetel and Pentanet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Pentanet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Exetel	Pentanet
About	Partner
	Exetel launched its first broadband service in 2004 and built a name as a low-cost, no-frills ISP. Since 2021 it has been owned by ASX-listed Superloop, which runs the network behind it, while Exetel continues as its own value-focused brand.	Pentanet is a Perth based ISP focused on Western Australia. Alongside nbn plans it runs its own fixed wireless network across the Perth metro area, which means addresses inside its footprint can sidestep FTTN copper entirely and pull faster speeds. Pentanet also offers Opticomm and 5G home internet. The brand has built a reputation locally for gamers and households after low latency.
	Go to Exetel	Go to Pentanet
Overall Rating	4.3 Exetel has a overall rating of 4.3 out of 5 based on 6 reviews. Exetel is a very good broadband internet provider according to our users.	[Not enough reviews]
Recommended	83% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4 Exetel's reliability is rated as very good by our users. Exetel has an overall rating of 4 out of 5 for reliability.	[Not enough reviews]
Customer Service	4.7 Exetel's customer service is rated as excellent by our users. Exetel has an overall rating of 4.7 out of 5 for customer service.	[Not enough reviews]
Value for Money	4 Exetel is rated as very good for value for money by our users. Exetel has an overall rating of 4 out of 5 for value for money.	[Not enough reviews]
Technical Support	4.5 Exetel's technical support is rated as excellent by our users. Exetel has an overall rating of 4.5 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Exetel uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Exetel uses call centres based in Australia and Sri Lanka.	[Not enough reviews]
Services Offered	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data		Pentanet - nbn 25/10: 25Mbps, unlimited data for $79 per month.
Cost of 50Mbps NBN Plan with unlimited data		Pentanet - nbn 50/20: 50Mbps, unlimited data for $89 per month.
Cost of wireless broadband plan
Contact Details	Exetel's phone number is: 13 39 38 and website is: exetel.com.au	Pentanet's phone number is: 08 6189 7100 and website is: pentanet.com.au
Read Reviews	Read reviews of Exetel.	Read reviews of Pentanet.
	Go to Exetel	Go to Pentanet

Exetel and Pentanet NBN25 plans (25Mbps download speed)

	nbn 25/10 NBN - Fixed Line 25 Mb/s Unlimited data	$79/mth	Go to site

Exetel and Pentanet NBN50 plans (50Mbps download speed)

	nbn 50/20 NBN - Fixed Line 50 Mb/s Unlimited data	$89/mth	Go to site
	nbn 50/20 NBN - Fixed Line 50 Mb/s Unlimited data	$97/mth	Go to site

Exetel and Pentanet Ultrafast plans (>100Mbps download speed)

One Plan NBN - Fixed Line 500 Mb/s Unlimited data	$80/mth	Go to site
nbn 500/50 NBN - Fixed Line 500 Mb/s Unlimited data	$95/mth $76 for first 6 months	Go to site
nbn 100/20 NBN - Fixed Line 100 Mb/s Unlimited data	$95/mth $76 for first 6 months	Go to site
Power NBN - Fixed Wireless 120 Mb/s Unlimited data	$99/mth $49.5 for first 6 months	Go to site
nbn 100/20 NBN - Fixed Line 100 Mb/s Unlimited data	$105/mth $84 for first 6 months	Go to site
nbn 500/50 NBN - Fixed Line 500 Mb/s Unlimited data	$105/mth $84 for first 6 months	Go to site
nbn 100/40 NBN - Fixed Line 100 Mb/s Unlimited data	$105/mth $84 for first 6 months	Go to site
Performance NBN - Fixed Wireless 200 Mb/s Unlimited data	$109/mth $54.5 for first 6 months	Go to site
nbn 250/100 NBN - Fixed Line 250 Mb/s Unlimited data	$109/mth $87.2 for first 6 months	Go to site
nbn 100/40 NBN - Fixed Line 100 Mb/s Unlimited data	$115/mth $92 for first 6 months	Go to site
nbn 750/50 NBN - Fixed Line 750 Mb/s Unlimited data	$119/mth $95.2 for first 6 months	Go to site
nbn 1000/100 NBN - Fixed Line 1000 Mb/s Unlimited data	$129/mth $103.2 for first 6 months	Go to site
nbn 750/50 NBN - Fixed Line 750 Mb/s Unlimited data	$129/mth $103.2 for first 6 months	Go to site
nbn 1000/100 NBN - Fixed Line 1000 Mb/s Unlimited data	$139/mth $111.2 for first 6 months	Go to site

Summary of Exetel and Pentanet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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