Exetel vs Southern Phone - Which is the best broadband internet provider?

Exetel and Southern Phone are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Southern Phone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Southern Phone
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Southern Phone broadband NBN, wireless and adsl internet reviews and plan comparisons
Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.
Overall Rating 3.8
Exetel has a overall rating of 3.8 out of 5 based on 8 reviews over the last 12 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 88% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.9
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for reliability.
[Not enough reviews]
Customer Service 4
Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.9
Exetel is rated as good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.5
Exetel's technical support is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. [Not enough reviews]
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Southern Phone - Basic: 25Mbps, unlimited data for $65 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Southern Phone - Standard: 49Mbps, unlimited data for $75 per month.
Cost of wireless broadband plan Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $50 per month.
Contact Details Exetel's phone number is: 13 39 38 and website is: exetel.com.au Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au
Read Reviews Read reviews of Exetel. Read reviews of Southern Phone.

Exetel and Southern Phone NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Southern Phone broadband NBN reviews Southern Phone Satellite X Small
(NBN - Satellite)
(Month by month)
$55 $55 25 Mb/s 50 GB
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Basic
(NBN)
(Month by month)
$65
$55 for first 6 months
$62.5 25 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Satellite Small
(NBN - Satellite)
(Month by month)
$70 $70 25 Mb/s 100 GB
Southern Phone broadband NBN reviews Southern Phone Satellite Medium
(NBN - Satellite)
(Month by month)
$130 $130 25 Mb/s 200 GB
Southern Phone broadband NBN reviews Southern Phone Satellite Large
(NBN - Satellite)
(Month by month)
$190 $190 25 Mb/s 300 GB

Exetel and Southern Phone NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Standard
(NBN)
(Month by month)
$75
$65 for first 6 months
$72.5 49 Mb/s Unlim

Exetel and Southern Phone Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Fast
(NBN)
(Month by month)
$85
$75 for first 6 months
$82.5 96 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Super Fast
(NBN)
(Month by month)
$115
$95 for first 6 months
$110 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Ultrafast
(NBN)
(Month by month)
$135
$105 for first 6 months
$127.5 1000 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Exetel and Southern Phone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Southern Phone rates higher overall than Exetel does.
  • Recommended: Exetel is more highly recommended than Southern Phone.
  • Reliability: Exetel rates higher for reliability than Southern Phone does.
  • Customer Service: Southern Phone rates higher for customer service than Exetel does.
  • Value for Money: Southern Phone rates higher for value for money than Exetel does.
  • Technical Support: Southern Phone rates higher for technical support than Exetel does.

How to decide between Exetel and Southern Phone? - next steps

  • Read reviews of Exetel and Southern Phone to see what people think of these companies
  • Read our detailed information on Exetel and Southern Phone to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Southern Phone
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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