iinet vs Southern Phone - Which is the best broadband internet provider?

iinet and Southern Phone are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iinet and Southern Phone internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria iinet Southern Phone
About iinet broadband NBN, wireless and adsl internet reviews and plan comparisons
iiNet is one of the largest ISPs in Australia and was founded in 1993. They are a publicly listed company.
Southern Phone broadband NBN, wireless and adsl internet reviews and plan comparisons
Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.
Overall Rating 4.2
iinet has a overall rating of 4.2 out of 5 based on 29 reviews over the last 24 months.
iinet is a very good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 79% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. [Not enough reviews]
Reliability 4.2
iinet's reliability is rated as very good by users who have submitted reviews to this site. iinet has an overall rating of 4.2 out of 5 for reliability.
[Not enough reviews]
Customer Service 4.3
iinet's customer service is rated as very good by users who have submitted reviews to this site. iinet has an overall rating of 4.3 out of 5 for customer service.
[Not enough reviews]
Value for Money 4
iinet is rated as very good for value for money by users who have submitted reviews to this site. iinet has an overall rating of 4 out of 5 for value for money.
[Not enough reviews]
Technical Support 4.4
iinet's technical support is rated as very good by users who have submitted reviews to this site. iinet has an overall rating of 4.4 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, iinet uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location iinet uses call centres based in Australia, Philippines and South Africa. [Not enough reviews]
Services Offered iinet offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data iinet - NBN25: 25Mbps, unlimited data for $69.99 per month.
Southern Phone - Basic: 25Mbps, unlimited data for $65 per month.
Cost of 50Mbps NBN Plan with unlimited data iinet - NBN50: 50Mbps, unlimited data for $74.99 per month.
Southern Phone - Standard: 49Mbps, unlimited data for $75 per month.
Cost of wireless broadband plan iinet - 5G Home Broadband Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $50 per month.
Contact Details iinet's phone number is: 13 19 17 and website is: iinet.net.au Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au
Read Reviews Read reviews of iinet. Read reviews of Southern Phone.

iinet and Southern Phone NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Southern Phone broadband NBN reviews Southern Phone Satellite X Small
(NBN - Satellite)
(Month by month)
$55 $55 25 Mb/s 50 GB
Southern Phone broadband NBN reviews Southern Phone Basic
(NBN)
(Month by month)
$65
$55 for first 6 months
$62.5 25 Mb/s Unlim
iinet broadband NBN reviews iinet NBN25
(NBN)
(Month by month)
$69.99 $69.99 25 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Satellite Small
(NBN - Satellite)
(Month by month)
$70 $70 25 Mb/s 100 GB
Southern Phone broadband NBN reviews Southern Phone Satellite Medium
(NBN - Satellite)
(Month by month)
$130 $130 25 Mb/s 200 GB
Southern Phone broadband NBN reviews Southern Phone Satellite Large
(NBN - Satellite)
(Month by month)
$190 $190 25 Mb/s 300 GB

iinet and Southern Phone NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
iinet broadband NBN reviews iinet NBN50
(NBN)
(Month by month)
$74.99 $74.99 50 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Standard
(NBN)
(Month by month)
$75
$65 for first 6 months
$72.5 49 Mb/s Unlim

iinet and Southern Phone Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
iinet broadband NBN reviews iinet NBN25 30/120 GB
(NBN - Satellite)
(Month by month)
$44.99 $44.99 150 Mb/s 25 GB
iinet broadband NBN reviews iinet NBN25 45/155 GB
(NBN - Satellite)
(Month by month)
$54.99 $54.99 200 Mb/s 25 GB
iinet broadband NBN reviews iinet NBN25 60/190 GB
(NBN - Satellite)
(Month by month)
$64.99 $64.99 250 Mb/s 25 GB
Southern Phone broadband NBN reviews Southern Phone Fast
(NBN)
(Month by month)
$85
$75 for first 6 months
$82.5 96 Mb/s Unlim
iinet broadband NBN reviews iinet NBN100
(NBN)
(Month by month)
$99.99
$89.99 for first 12 months
$94.99 90 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Super Fast
(NBN)
(Month by month)
$115
$95 for first 6 months
$110 250 Mb/s Unlim
iinet broadband NBN reviews iinet Superfast
(NBN)
(Month by month)
$129.99
$99.99 for first 6 months
$122.49 210 Mb/s Unlim
Southern Phone broadband NBN reviews Southern Phone Ultrafast
(NBN)
(Month by month)
$135
$105 for first 6 months
$127.5 1000 Mb/s Unlim
iinet broadband NBN reviews iinet Ultrafast
(NBN)
(Month by month)
$149.99
$119.99 for first 6 months
$142.49 450 Mb/s Unlim

Summary of iinet and Southern Phone comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: iinet and Southern Phone have pretty similiar ratings overall.
  • Recommended: iinet is more highly recommended than Southern Phone.
  • Reliability: iinet rates higher for reliability than Southern Phone does.
  • Customer Service: iinet and Southern Phone have pretty similar ratings for customer service.
  • Value for Money: Southern Phone rates higher for value for money than iinet does.
  • Technical Support: iinet and Southern Phone have pretty similar ratings in terms of technical support.

How to decide between iinet and Southern Phone? - next steps

  • Read reviews of iinet and Southern Phone to see what people think of these companies
  • Read our detailed information on iinet and Southern Phone to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - iinet and Southern Phone
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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