Internode vs Mate - Which is the best broadband internet provider?

Internode and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Internode and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Internode Mate
About Internode broadband NBN, wireless and adsl internet reviews and plan comparisons Mate broadband NBN, wireless and adsl internet reviews and plan comparisons
Internode is no longer signing up new customers and is redirecting people to iiNet. Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
Go to Internode Go to Mate
Overall Rating 3.9
Internode has a overall rating of 3.9 out of 5 based on 8 reviews.
Internode is a good broadband internet provider according to our users.
2.9
Mate has an overall rating of 2.9 out of 5 based on 8 reviews.
Mate is an ok broadband internet provider according to our users.
Recommended 63% of people who have written reviews on this site would recommend Internode to their friends as a broadband internet provider. 38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability 3.4
Internode's reliability is rated as ok by our users. Internode has an overall rating of 3.4 out of 5 for reliability.
2.6
Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service 3.9
Internode's customer service is rated as good by our users. Internode has an overall rating of 3.9 out of 5 for customer service.
2.8
Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money 4.4
Internode is rated as very good for value for money by our users. Internode has an overall rating of 4.4 out of 5 for value for money.
3.3
Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support 3.9
Internode's technical support is rated as good by our users. Internode has an overall rating of 3.9 out of 5 for technical support.
3
Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support No, Internode uses a mix of Australian based and overseas call centres for technical support. Yes, Mate does have Australian based technical support.
Call Centre Location Internode uses call centres based in Australia and South Africa. Mate uses call centres based in Australia.
Services Offered Internode offers a range of broadband and internet related services including internet plans. Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan
Contact Details Internode's phone number is:
13 66 33
and website is:
internode.on.net
Mate's phone number is:
13 14 13
and website is:
letsbemates.com.au
Read Reviews Read reviews of Internode. Read reviews of Mate.
Go to Internode Go to Mate

Internode and Mate NBN25 plans (25Mbps download speed)

Mate broadband NBN reviews
Crikey
NBN
25 Mb/s
Unlimited data
$70/mth
$40 for first 6 months
Go to site

Internode and Mate NBN50 plans (50Mbps download speed)

Mate broadband NBN reviews
Ripper
NBN
49 Mb/s
Unlimited data
$80/mth
$60 for first 6 months
Go to site
Internode broadband NBN reviews
NBN50
NBN
47 Mb/s
Unlimited data
$89.99/mth Go to site

Internode and Mate Ultrafast plans (>100Mbps download speed)

Mate broadband NBN reviews
No Worries
NBN
97 Mb/s
Unlimited data
$90/mth
$60 for first 6 months
Go to site
Mate broadband NBN reviews
You Beaut
NBN
97 Mb/s
Unlimited data
$100/mth
$70 for first 6 months
Go to site
Mate broadband NBN reviews
Fair Dinkum
NBN
231 Mb/s
Unlimited data
$115/mth
$85 for first 6 months
Go to site

Summary of Internode and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Internode rates higher overall than Mate does.
  • Recommended: Internode is more highly recommended than Mate.
  • Reliability: Internode rates higher for reliability than Mate does.
  • Customer Service: Internode rates higher for customer service than Mate does.
  • Value for Money: Internode rates higher for value for money than Mate does.
  • Technical Support: Internode rates higher for technical support than Mate does.

How to decide between Internode and Mate? - next steps

  • Read reviews of Internode and Mate to see what people think of these companies
  • Read our detailed information on Internode and Mate to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Internode and Mate
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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