iPrimus vs Escapenet - Which is the best NBN internet provider?
iPrimus and Escapenet are two very different beasts when it comes to NBN. iPrimus, part of the Vocus Group, often positions itself as a more established option, with reviews suggesting a focus on bundled services and a higher price point. On the other hand, Escapenet is an independent provider that consistently comes up in real world reviews as a budget-friendly choice, particularly for those wanting basic NBN without the extras.
iPrimus and Escapenet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iPrimus and Escapenet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iPrimus | Escapenet |
|---|---|---|
| About |
 |
 |
| iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband. | Escapenet is an Australian provider offering simple, no fuss broadband plans. | |
| Go to iPrimus | Go to Escapenet | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Escapenet - Casual: 23Mbps, unlimited data for $65 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
iPrimus - Standard Plus: 50Mbps, unlimited data for $90 per month. |
Escapenet - Basic: 48Mbps, unlimited data for $80 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au |
Escapenet's phone number is: 1300 023 354 and website is: esc.net.au |
| Read Reviews | Read reviews of iPrimus. | Read reviews of Escapenet. |
| Go to iPrimus | Go to Escapenet |
iPrimus and Escapenet NBN25 plans (25Mbps download speed)
|
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$65/mth | Go to site |
iPrimus and Escapenet NBN50 plans (50Mbps download speed)
|
|
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$90/mth | Go to site |
iPrimus and Escapenet Ultrafast plans (>100Mbps download speed)
|
|
Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Premium plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$100/mth
$84 for first 6 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$107/mth
$94 for first 1 months |
Go to site |
|
|
Superfast
NBN - Fixed Line
240 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
600 Mb/s
Unlimited data
|
$120/mth | Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$122/mth
$109 for first 1 months |
Go to site |
Summary of iPrimus and Escapenet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Escapenet rates higher overall than iPrimus does.
- Recommended: Escapenet is more highly recommended than iPrimus.
- Reliability: Escapenet rates higher for reliability than iPrimus does.
- Customer Service: Escapenet rates higher for customer service than iPrimus does.
- Value for Money: Escapenet rates higher for value for money than iPrimus does.
- Technical Support: Escapenet rates higher for technical support than iPrimus does.
How to decide between iPrimus and Escapenet? - next steps
- Read reviews of iPrimus and Escapenet to see what people think of these companies
- Visit the website of each company and do some of your own research - iPrimus and Escapenet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iPrimus vs Escapenet
Is iPrimus better than Escapenet?
Both iPrimus and Escapenet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, iPrimus or Escapenet?
iPrimus's cheapest NBN50 plan is the Standard Plus at $90/month ongoing. Escapenet's cheapest NBN50 plan is the Basic at $80/month ongoing. Escapenet is cheaper on the ongoing price after any intro period ends.
Which has better customer service, iPrimus or Escapenet?
Escapenet scores 5.0 out of 5 on customer service vs iPrimus's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iPrimus's call centre is based in Australia and the Philippines and Escapenet's is based in Australia.
What plans do iPrimus and Escapenet offer?
iPrimus offers 5 NBN plans. Escapenet offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are iPrimus and Escapenet's call centres?
iPrimus's customer support is based in Australia and the Philippines. Escapenet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from iPrimus to Escapenet (or Escapenet to iPrimus)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iPrimus
When the connection is stable, it's great. But I regularly find that it drops out particularly at night and will have to reboot my router semi-regularly
I've come from their ADSL2+ plans many moons ago and have had only consistent good experiences with them. Even when I shifted to NBN and the system kept…
About Escapenet
stable connection, good router provided - no TV subscription available
aussie call centre that offers fast speeds. would like it to be cheaper
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
More details here.
Add a review