iPrimus vs Moose Mobile - Which is the best NBN internet provider?
iPrimus and Moose Mobile are two very different beasts in the NBN market. iPrimus, part of the Vocus Group, generally targets customers wanting a more traditional telco experience, often reflected in their higher pricing. On the other hand, Moose Mobile is known for its budget-friendly plans and no-frills approach, appealing to those who prioritise cost above all else, with reviews often highlighting their straightforward service.
iPrimus and Moose Mobile are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of iPrimus and Moose Mobile internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | iPrimus | Moose Mobile |
|---|---|---|
| About |
 |
|
| iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband. | Moose Mobile is an Australian provider on the Optus network, best known for low-cost mobile plans, and also offers home and wireless broadband options. | |
| Go to iPrimus | Go to Moose Mobile | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Moose Mobile - Value: 25Mbps, unlimited data for $64.8 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
iPrimus - Standard Plus: 50Mbps, unlimited data for $87 per month. |
Moose Mobile - Premium: 50Mbps, unlimited data for $83.8 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au |
Moose Mobile's phone number is: 1300 566 673 and website is: moosemobile.com.au |
| Read Reviews | Read reviews of iPrimus. | Read reviews of Moose Mobile. |
| Go to iPrimus | Go to Moose Mobile |
iPrimus and Moose Mobile NBN25 plans (25Mbps download speed)
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$64.8/mth
$44.8 for first 6 months |
Go to site |
iPrimus and Moose Mobile NBN50 plans (50Mbps download speed)
|
|
Premium
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$83.8/mth
$59.8 for first 6 months |
Go to site |
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$87/mth | Go to site |
iPrimus and Moose Mobile Ultrafast plans (>100Mbps download speed)
|
|
Elite
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$86.8/mth
$63.8 for first 6 months |
Go to site |
|
|
Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$86.8/mth
$63.8 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$97/mth
$84 for first 6 months |
Go to site |
|
|
Premium plus
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$97/mth | Go to site |
|
|
Home Superfast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$104/mth
$94 for first 1 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
840 Mb/s
Unlimited data
|
$119/mth
$109 for first 1 months |
Go to site |
Summary of iPrimus and Moose Mobile comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Moose Mobile rates higher overall than iPrimus does.
- Recommended: Moose Mobile is more highly recommended than iPrimus.
- Reliability: Moose Mobile rates higher for reliability than iPrimus does.
- Customer Service: iPrimus rates higher for customer service than Moose Mobile does.
- Value for Money: iPrimus rates higher for value for money than Moose Mobile does.
- Technical Support: Moose Mobile rates higher for technical support than iPrimus does.
How to decide between iPrimus and Moose Mobile? - next steps
- Read reviews of iPrimus and Moose Mobile to see what people think of these companies
- Visit the website of each company and do some of your own research - iPrimus and Moose Mobile
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about iPrimus vs Moose Mobile
Is iPrimus better than Moose Mobile?
Both iPrimus and Moose Mobile have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, iPrimus or Moose Mobile?
iPrimus's cheapest NBN50 plan is the Standard Plus at $87/month ongoing. Moose Mobile's cheapest NBN50 plan is the Premium at $59.80/month intro for 6 months, then $83.80/month. Moose Mobile is cheaper on the ongoing price after any intro period ends.
Which has better customer service, iPrimus or Moose Mobile?
iPrimus scores 4.0 out of 5 on customer service vs Moose Mobile's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, iPrimus's call centre is based in Australia and the Philippines and Moose Mobile's is based in Australia.
What plans do iPrimus and Moose Mobile offer?
iPrimus offers 5 NBN plans. Moose Mobile offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are iPrimus and Moose Mobile's call centres?
iPrimus's customer support is based in Australia and the Philippines. Moose Mobile's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from iPrimus to Moose Mobile (or Moose Mobile to iPrimus)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iPrimus
When the connection is stable, it's great. But I regularly find that it drops out particularly at night and will have to reboot my router semi-regularly
I've come from their ADSL2+ plans many moons ago and have had only consistent good experiences with them. Even when I shifted to NBN and the system kept…
About Moose Mobile
We signed up for the Moose Mobile nbn plan after having used the Moose Mobile phone plans after over 5 years. The biggest positive is the quick customer…
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