Lightning Broadband vs Swoop - Which is the best NBN internet provider?
Lightning Broadband and Swoop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Lightning Broadband and Swoop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Lightning Broadband | Swoop |
|---|---|---|
| About |
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| Lightning Broadband runs its own fixed wireless and private fibre network across Melbourne, with plans up to 1000 Mbps for addresses inside the Lightning footprint. It sits alongside the nbn rather than reselling it, so customers in covered buildings get to bypass the FTTN/FTTB copper that would otherwise cap their speeds. Lightning is small and Melbourne specific but useful for residents of apartment blocks where its network is already wired in. | Swoop Broadband is an ASX-listed Australian internet provider that runs its own fixed wireless network of more than 470 towers alongside reselling nbn. The retail brand started life in regional Victoria in the 1990s and now offers nbn 25 through to nbn 1000, plus FTTP and Opticomm where the local infrastructure is in place. Swoop also runs business internet and mobile plans, and was named a 2026 ProductReview award winner in the Internet Service Provider category. | |
| Go to Lightning Broadband | Go to Swoop | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Lightning Broadband - Entry level: 25Mbps, unlimited data for $72 per month. Lightning Broadband - Entry Level: 25Mbps, unlimited data for $72 per month. |
Swoop - nbn 25: 25Mbps, unlimited data for $69 per month. Swoop - Fixed Wireless 30: 29Mbps, unlimited data for $69 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Lightning Broadband - Everyday internet: 50Mbps, unlimited data for $85 per month. Lightning Broadband - Everyday Internet: 50Mbps, unlimited data for $85 per month. |
Swoop - nbn 50: 50Mbps, unlimited data for $84 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Lightning Broadband's phone number is: 1300 477 525 and website is: lightningbroadband.com.au |
Swoop's phone number is: 1300 66 55 75 and website is: www.swoop.com.au |
| Read Reviews | Read reviews of Lightning Broadband. | Read reviews of Swoop. |
| Go to Lightning Broadband | Go to Swoop |
Lightning Broadband and Swoop NBN25 plans (25Mbps download speed)
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nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
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$69/mth
$54 for first 6 months |
Go to site |
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Fixed Wireless 30
NBN - Fixed Wireless
29 Mb/s
Unlimited data
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$69/mth
$54 for first 6 months |
Go to site |
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Entry level
NBN - Private Fibre
25 Mb/s
Unlimited data
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$72/mth
$45 for first 6 months |
Go to site |
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Entry Level
NBN - Private Fibre
25 Mb/s
Unlimited data
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$72/mth
$45 for first 6 months |
Go to site |
|
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Fibre Plans Entry Level
NBN - Private Fibre
25 Mb/s
Unlimited data
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$79/mth | Go to site |
Lightning Broadband and Swoop NBN50 plans (50Mbps download speed)
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nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
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$84/mth
$69 for first 6 months |
Go to site |
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Everyday Internet
NBN - Private Fibre
50 Mb/s
Unlimited data
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$85/mth
$65 for first 6 months |
Go to site |
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Everyday internet
NBN - Private Fibre
50 Mb/s
Unlimited data
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$85/mth
$65 for first 6 months |
Go to site |
|
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Everyday Internet
NBN - Private Fibre
50 Mb/s
Unlimited data
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$89/mth | Go to site |
Lightning Broadband and Swoop Ultrafast plans (>100Mbps download speed)
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Fixed Wireless 120
NBN - Fixed Wireless
114 Mb/s
Unlimited data
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$94/mth
$74 for first 6 months |
Go to site |
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nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
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$94/mth
$72 for first 6 months |
Go to site |
|
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most popular plan
NBN - Private Fibre
500 Mb/s
Unlimited data
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$95/mth
$69 for first 6 months |
Go to site |
|
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Most Popular Plan
NBN - Private Fibre
500 Mb/s
Unlimited data
|
$95/mth
$69 for first 6 months |
Go to site |
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Entertainment Plus
NBN - Private Fibre
750 Mb/s
Unlimited data
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$104/mth
$75 for first 6 months |
Go to site |
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Entertainment plus
NBN - Private Fibre
750 Mb/s
Unlimited data
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$104/mth
$75 for first 6 months |
Go to site |
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nbn 1000
NBN - Fixed Line
890 Mb/s
Unlimited data
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$109/mth
$85 for first 6 months |
Go to site |
|
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Most Popular Plan
NBN - Private Fibre
100 Mb/s
Unlimited data
|
$109/mth | Go to site |
|
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speed
NBN - Private Fibre
1000 Mb/s
Unlimited data
|
$109/mth
$85 for first 6 months |
Go to site |
|
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Speed
NBN - Private Fibre
1000 Mb/s
Unlimited data
|
$109/mth
$85 for first 6 months |
Go to site |
|
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Fixed Wireless 250
NBN - Fixed Wireless
237 Mb/s
Unlimited data
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$119/mth
$94 for first 6 months |
Go to site |
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Business Plus
NBN - Private Fibre
200 Mb/s
Unlimited data
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$129/mth | Go to site |
Summary of Lightning Broadband and Swoop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Swoop rates higher overall than Lightning Broadband does.
- Recommended: Swoop is more highly recommended than Lightning Broadband.
- Reliability: Swoop rates higher for reliability than Lightning Broadband does.
- Customer Service: Swoop rates higher for customer service than Lightning Broadband does.
- Value for Money: Swoop rates higher for value for money than Lightning Broadband does.
- Technical Support: Swoop rates higher for technical support than Lightning Broadband does.
How to decide between Lightning Broadband and Swoop? - next steps
- Read reviews of Lightning Broadband and Swoop to see what people think of these companies
- Visit the website of each company and do some of your own research - Lightning Broadband and Swoop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Lightning Broadband vs Swoop
Is Lightning Broadband better than Swoop?
Both Lightning Broadband and Swoop have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Lightning Broadband or Swoop?
Lightning Broadband's cheapest NBN50 plan is the Everyday internet at $65/month intro for 6 months, then $85/month. Swoop's cheapest NBN50 plan is the nbn 50 at $69/month intro for 6 months, then $84/month. Swoop is cheaper on the ongoing price after any intro period ends.
What plans do Lightning Broadband and Swoop offer?
Lightning Broadband offers 14 NBN plans. Swoop offers 8 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Lightning Broadband and Swoop's call centres?
Lightning Broadband's customer support is based in Melbourne. Swoop's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Lightning Broadband to Swoop (or Swoop to Lightning Broadband)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
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