Is Optus better than iPrimus?

Optus has 10 verified reviews on Oz Broadband Reviews and an overall rating of 3.9 out of 5. iPrimus has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.

Which is cheaper for NBN50, Optus or iPrimus?

Optus's cheapest NBN50 plan is the Everyday at $95/month ongoing. iPrimus's cheapest NBN50 plan is the Standard Plus at $87/month ongoing. iPrimus is cheaper on the ongoing price after any intro period ends.

Which has better customer service, Optus or iPrimus?

iPrimus scores 4.0 out of 5 on customer service vs Optus's 3.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Optus's call centre is based in Australia, India and the Philippines and iPrimus's is based in Australia and the Philippines.

What plans do Optus and iPrimus offer?

Optus offers 5 NBN plans and 4 wireless plans. iPrimus offers 5 NBN plans. See the full plan tables above for prices, speeds and data limits.

Where are Optus and iPrimus's call centres?

Optus's customer support is based in Australia, India and the Philippines. iPrimus's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.

How do I switch from Optus to iPrimus (or iPrimus to Optus)?

Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.

Optus vs iPrimus - Which is the best NBN internet provider?

Optus is a major player with its own infrastructure, often praised for reliable connections and easy setup, though customers frequently flag price hikes and frustrating customer service experiences. iPrimus, on the other hand, is part of the Vocus Group and generally offers a simpler NBN-only focus. Ultimately, Optus suits those wanting a full-service telco, while iPrimus might appeal more to those after a straightforward internet connection.

Optus and iPrimus are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Optus and iPrimus internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Optus	iPrimus
About
	Optus is Australia's second-largest telco, owned by Singapore's Singtel. It sells nbn and 5G home internet, often bundled with mobile and entertainment, all backed by its own nationwide mobile network.	iPrimus is a value nbn and mobile brand owned by Vocus, the group behind Dodo. It targets households after straightforward, mid-priced broadband.
	Go to Optus	Go to iPrimus
Overall Rating	3.9 Optus has a overall rating of 3.9 out of 5 based on 10 reviews. Optus is a good broadband internet provider according to our users.	[Not enough reviews]
Recommended	70% of people who have written reviews on this site would recommend Optus to their friends as a broadband internet provider.	[Not enough reviews]
Reliability	4.1 Optus's reliability is rated as very good by our users. Optus has an overall rating of 4.1 out of 5 for reliability.	[Not enough reviews]
Customer Service	3.8 Optus's customer service is rated as good by our users. Optus has an overall rating of 3.8 out of 5 for customer service.	[Not enough reviews]
Value for Money	3.9 Optus is rated as good for value for money by our users. Optus has an overall rating of 3.9 out of 5 for value for money.	[Not enough reviews]
Technical Support	3.8 Optus's technical support is rated as good by our users. Optus has an overall rating of 3.8 out of 5 for technical support.	[Not enough reviews]
Australian based technical support	No, Optus uses a mix of Australian based and overseas call centres for technical support.	[Not enough reviews]
Call Centre Location	Optus uses call centres based in Australia, India and Philippines.	[Not enough reviews]
Services Offered	Optus offers a range of broadband and internet related services including internet plans.	[Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data	Optus - Basic: 25Mbps, unlimited data for $79 per month.
Cost of 50Mbps NBN Plan with unlimited data	Optus - Everyday: 50Mbps, unlimited data for $95 per month.	iPrimus - Standard Plus: 50Mbps, unlimited data for $87 per month.
Cost of wireless broadband plan	Optus - Everyday Basic 4G (4G): 14Mbps, unlimited data for $59 per month.
Contact Details	Optus's phone number is: 1300 300 693 and website is: optus.com.au	iPrimus's phone number is: 13 17 89 and website is: iprimus.com.au
Read Reviews	Read reviews of Optus.	Read reviews of iPrimus.
	Go to Optus	Go to iPrimus

Optus and iPrimus NBN25 plans (25Mbps download speed)

	Basic NBN - Fixed Line 25 Mb/s Unlimited data	$79/mth	Go to site

Optus and iPrimus NBN50 plans (50Mbps download speed)

	Standard Plus NBN - Fixed Line 50 Mb/s Unlimited data	$87/mth	Go to site
	Everyday NBN - Fixed Line 50 Mb/s Unlimited data	$95/mth	Go to site

Optus and iPrimus Ultrafast plans (>100Mbps download speed)

Premium plus NBN - Fixed Line 500 Mb/s Unlimited data	$97/mth	Go to site
Premium NBN - Fixed Line 100 Mb/s Unlimited data	$97/mth $84 for first 6 months	Go to site
Fast 100 NBN - Fixed Line 100 Mb/s Unlimited data	$99/mth $79 for first 12 months	Go to site
Fast 500 NBN - Fixed Line 500 Mb/s Unlimited data	$99/mth $79 for first 12 months	Go to site
Home Superfast NBN - Fixed Line 700 Mb/s Unlimited data	$104/mth $94 for first 1 months	Go to site
Home Ultrafast NBN - Fixed Line 840 Mb/s Unlimited data	$119/mth $109 for first 1 months	Go to site
Ultrafast NBN - Fixed Line 820 Mb/s Unlimited data	$129/mth $109 for first 12 months	Go to site

Summary of Optus and iPrimus comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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