Pentanet vs Leaptel - Which is the best NBN internet provider?
Pentanet is a Perth-based outfit known for its premium NBN plans and top-notch customer service, often reviewed as a solid choice for those who value reliability and don't mind paying a bit more. Leaptel, on the other hand, is a value-focused provider that consistently earns good marks for its competitive pricing, making it a popular option for budget-conscious users across Australia.
Pentanet and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Pentanet and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Pentanet | Leaptel |
|---|---|---|
| About |
|
 |
| Pentanet is a Perth based ISP focused on Western Australia. Alongside nbn plans it runs its own fixed wireless network across the Perth metro area, which means addresses inside its footprint can sidestep FTTN copper entirely and pull faster speeds. Pentanet also offers Opticomm and 5G home internet. The brand has built a reputation locally for gamers and households after low latency. | Leaptel is a Melbourne-based ISP that sells NBN and Opticomm fibre plans with no lock-in contracts and unlimited data on every tier. The ACCC Measuring Broadband Australia reports 27 through 32 ranked Leaptel as the country's fastest 1Gbps NBN provider. Leaptel won the 2025 Telecommunications Industry Excellence Award for customer service and runs a Melbourne-based support team seven days a week. | |
| Go to Pentanet | Go to Leaptel | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Pentanet - nbn 25/10: 25Mbps, unlimited data for $79 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Pentanet - nbn 50/20: 50Mbps, unlimited data for $89 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Pentanet's phone number is: 08 6189 7100 and website is: pentanet.com.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of Pentanet. | Read reviews of Leaptel. |
| Go to Pentanet | Go to Leaptel |
Pentanet and Leaptel NBN25 plans (25Mbps download speed)
|
|
nbn 25/10
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79/mth | Go to site |
Pentanet and Leaptel NBN50 plans (50Mbps download speed)
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
nbn 50/20
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$97/mth | Go to site |
Pentanet and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$76 for first 6 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$76 for first 6 months |
Go to site |
|
|
Power
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$99/mth
$49.5 for first 6 months |
Go to site |
|
|
nbn 100/20
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
nbn 500/50
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$105/mth
$84 for first 6 months |
Go to site |
|
|
Performance
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$109/mth
$54.5 for first 6 months |
Go to site |
|
|
nbn 250/100
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$109/mth
$87.2 for first 6 months |
Go to site |
|
|
nbn 100/40
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$115/mth
$92 for first 6 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth
$95.2 for first 6 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$129/mth
$103.2 for first 6 months |
Go to site |
|
|
nbn 750/50
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$129/mth
$103.2 for first 6 months |
Go to site |
|
|
nbn 1000/100
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$139/mth
$111.2 for first 6 months |
Go to site |
Summary of Pentanet and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Leaptel rates higher overall than Pentanet does.
- Recommended: Leaptel is more highly recommended than Pentanet.
- Reliability: Leaptel rates higher for reliability than Pentanet does.
- Customer Service: Leaptel rates higher for customer service than Pentanet does.
- Value for Money: Leaptel rates higher for value for money than Pentanet does.
- Technical Support: Leaptel rates higher for technical support than Pentanet does.
How to decide between Pentanet and Leaptel? - next steps
- Read reviews of Pentanet and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - Pentanet and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Pentanet vs Leaptel
Is Pentanet better than Leaptel?
Both Pentanet and Leaptel have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
What plans do Pentanet and Leaptel offer?
Pentanet offers 17 NBN plans. Leaptel offers no plans currently listed on Oz Broadband Reviews. See the full plan tables above for prices, speeds and data limits.
Where are Pentanet and Leaptel's call centres?
Pentanet's customer support is based in Perth. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Pentanet to Leaptel (or Leaptel to Pentanet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Leaptel
Clear understandable language, polite and dont faff about
Easy to connect and speeds as advertised.
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