Southern Phone vs Exetel - Which is the best broadband internet provider?

Southern Phone and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Southern Phone and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Southern Phone	Exetel
About
	Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia.	Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
	Go to Southern Phone	Go to Exetel
Overall Rating	[Not enough reviews]	4 Exetel has an overall rating of 4 out of 5 based on 12 reviews. Exetel is a very good broadband internet provider according to our users.
Recommended	[Not enough reviews]	92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	3.9 Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.
Customer Service	[Not enough reviews]	4.3 Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.9 Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.
Technical Support	[Not enough reviews]	3.9 Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	Exetel uses call centres based in Australia and Sri Lanka.
Services Offered	[Not enough reviews]	Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data	Southern Phone - Satellite Small: 25Mbps, unlimited data for $55 per month. Southern Phone - Basic: 25Mbps, unlimited data for $59 per month.	Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Cost of 50Mbps NBN Plan with unlimited data	Southern Phone - Satellite Medium: 50Mbps, unlimited data for $70 per month. Southern Phone - Standard: 50Mbps, unlimited data for $79 per month.	Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan	Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $60 per month.
Contact Details	Southern Phone's phone number is: 13 14 64 and website is: southernphone.com.au	Exetel's phone number is: 13 39 38 and website is: exetel.com.au
Read Reviews	Read reviews of Southern Phone.	Read reviews of Exetel.
	Go to Southern Phone	Go to Exetel

Southern Phone and Exetel NBN25 plans (25Mbps download speed)

	Satellite Small NBN - Satellite 25 Mb/s Unlimited data	$55/mth	Go to site
	Basic NBN 25 Mb/s Unlimited data	$59/mth $45 for first 12 months	Go to site
	Everyday NBN 25 Mb/s Unlimited data	$63.99/mth $50.99 for first 6 months	Go to site

Southern Phone and Exetel NBN50 plans (50Mbps download speed)

	Satellite Medium NBN - Satellite 50 Mb/s Unlimited data	$70/mth	Go to site
	Standard NBN 50 Mb/s Unlimited data	$79/mth $59 for first 12 months	Go to site
	Extra Value NBN 50 Mb/s Unlimited data	$79.99/mth $60.99 for first 6 months	Go to site

Southern Phone and Exetel Ultrafast plans (>100Mbps download speed)

	Family NBN 100 Mb/s Unlimited data	$84.99/mth $65.99 for first 6 months	Go to site
	Fast NBN 100 Mb/s Unlimited data	$89/mth $65 for first 12 months	Go to site
	Power home NBN 100 Mb/s Unlimited data	$94.99/mth $75.99 for first 6 months	Go to site
	Satellite Large NBN - Satellite 100 Mb/s Unlimited data	$95/mth	Go to site
	Super Fast NBN 250 Mb/s Unlimited data	$95/mth $75 for first 12 months	Go to site
	Superfast NBN 250 Mb/s Unlimited data	$98.99/mth $80.99 for first 6 months	Go to site
	Ultrafast NBN 860 Mb/s Unlimited data	$105/mth $85 for first 12 months	Go to site
	Lightspeed NBN 500 Mb/s Unlimited data	$139.95/mth $119.95 for first 6 months	Go to site

Summary of Southern Phone and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Southern Phone and Exetel have pretty similiar ratings overall.
• Recommended: Exetel is more highly recommended than Southern Phone.
• Reliability: Exetel rates higher for reliability than Southern Phone does.
• Customer Service: Exetel rates higher for customer service than Southern Phone does.
• Value for Money: Exetel rates higher for value for money than Southern Phone does.
• Technical Support: Southern Phone and Exetel have pretty similar ratings in terms of technical support.

How to decide between Southern Phone and Exetel? - next steps

• Read reviews of Southern Phone and Exetel to see what people think of these companies
• Read our detailed information on Southern Phone and Exetel to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Southern Phone and Exetel
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.