Southern Phone vs Mate - Which is the best broadband internet provider?

Southern Phone and Mate are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Southern Phone and Mate internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Southern Phone Mate
About Southern Phone broadband NBN, wireless and adsl internet reviews and plan comparisons Mate broadband NBN, wireless and adsl internet reviews and plan comparisons
Southern Phone Company is owned by AGL and is one of the largest providers of fixed line, mobile and Internet communications services in regional Australia. Mate broadband is a 100% Australian owned broadband company with an Australian call centre.
Go to Southern Phone Go to Mate
Overall Rating [Not enough reviews] 2.9
Mate has an overall rating of 2.9 out of 5 based on 8 reviews.
Mate is an ok broadband internet provider according to our users.
Recommended [Not enough reviews] 38% of people who have written reviews on this site would recommend Mate to their friends as a broadband internet provider.
Reliability [Not enough reviews] 2.6
Mate's reliability is rated as ok by our users. Mate has an overall rating of 2.6 out of 5 for reliability.
Customer Service [Not enough reviews] 2.8
Mate's customer service is rated as ok by our users. Mate has an overall rating of 2.8 out of 5 for customer service.
Value for Money [Not enough reviews] 3.3
Mate is rated as ok for value for money by our users. Mate has an overall rating of 3.3 out of 5 for value for money.
Technical Support [Not enough reviews] 3
Mate's technical support is rated as ok by our users. Mate has an overall rating of 3 out of 5 for technical support.
Australian based technical support [Not enough reviews] Yes, Mate does have Australian based technical support.
Call Centre Location [Not enough reviews] Mate uses call centres based in Australia.
Services Offered [Not enough reviews] Mate offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Southern Phone - Satellite Small: 25Mbps, unlimited data for $55 per month.
Southern Phone - Basic: 25Mbps, unlimited data for $59 per month.
Mate - Crikey: 25Mbps, unlimited data for $70 per month.
Cost of 50Mbps NBN Plan with unlimited data Southern Phone - Satellite Medium: 50Mbps, unlimited data for $70 per month.
Southern Phone - Standard: 50Mbps, unlimited data for $79 per month.
Mate - Ripper: 49Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan Southern Phone - Home Wireless (4G): 20Mbps, unlimited data for $60 per month.
Contact Details Southern Phone's phone number is:
13 14 64
and website is:
southernphone.com.au
Mate's phone number is:
13 14 13
and website is:
letsbemates.com.au
Read Reviews Read reviews of Southern Phone. Read reviews of Mate.
Go to Southern Phone Go to Mate

Southern Phone and Mate NBN25 plans (25Mbps download speed)

Southern Phone broadband NBN reviews
Satellite Small
NBN - Satellite
25 Mb/s
Unlimited data
$55/mth Go to site
Southern Phone broadband NBN reviews
Basic
NBN
25 Mb/s
Unlimited data
$59/mth
$45 for first 12 months
Go to site
Mate broadband NBN reviews
Crikey
NBN
25 Mb/s
Unlimited data
$70/mth
$40 for first 6 months
Go to site

Southern Phone and Mate NBN50 plans (50Mbps download speed)

Southern Phone broadband NBN reviews
Satellite Medium
NBN - Satellite
50 Mb/s
Unlimited data
$70/mth Go to site
Southern Phone broadband NBN reviews
Standard
NBN
50 Mb/s
Unlimited data
$79/mth
$59 for first 12 months
Go to site
Mate broadband NBN reviews
Ripper
NBN
49 Mb/s
Unlimited data
$80/mth
$60 for first 6 months
Go to site

Southern Phone and Mate Ultrafast plans (>100Mbps download speed)

Southern Phone broadband NBN reviews
Fast
NBN
100 Mb/s
Unlimited data
$89/mth
$65 for first 12 months
Go to site
Mate broadband NBN reviews
No Worries
NBN
97 Mb/s
Unlimited data
$90/mth
$60 for first 6 months
Go to site
Southern Phone broadband NBN reviews
Satellite Large
NBN - Satellite
100 Mb/s
Unlimited data
$95/mth Go to site
Southern Phone broadband NBN reviews
Super Fast
NBN
250 Mb/s
Unlimited data
$95/mth
$75 for first 12 months
Go to site
Mate broadband NBN reviews
You Beaut
NBN
97 Mb/s
Unlimited data
$100/mth
$70 for first 6 months
Go to site
Southern Phone broadband NBN reviews
Ultrafast
NBN
860 Mb/s
Unlimited data
$105/mth
$85 for first 12 months
Go to site
Mate broadband NBN reviews
Fair Dinkum
NBN
231 Mb/s
Unlimited data
$115/mth
$85 for first 6 months
Go to site

Summary of Southern Phone and Mate comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Southern Phone rates higher overall than Mate does.
  • Recommended: Southern Phone is more highly recommended than Mate.
  • Reliability: Southern Phone rates higher for reliability than Mate does.
  • Customer Service: Southern Phone rates higher for customer service than Mate does.
  • Value for Money: Southern Phone rates higher for value for money than Mate does.
  • Technical Support: Southern Phone rates higher for technical support than Mate does.

How to decide between Southern Phone and Mate? - next steps

  • Read reviews of Southern Phone and Mate to see what people think of these companies
  • Read our detailed information on Southern Phone and Mate to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Southern Phone and Mate
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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