SpinTel vs More: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 10 first-person reviewer ratings (SpinTel 5, More 5).
More and SpinTel offer NBN plans to suit different budgets and priorities. More, owned by CommBank, often appeals to those looking for a premium experience, with reviews frequently praising its reliable service and local support. On the other hand, SpinTel consistently wins over budget-conscious users, with many reviews highlighting its aggressive pricing and straightforward plans, making it a strong contender for those prioritising affordability over all else.
NBN plans from $80/mth · Partner
SpinTel and More are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and More internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | SpinTel | More |
|---|---|---|
| About |
 |
Partner |
| SpinTel has been operating since 1996 and is one of Australia's established independent providers, offering competitively priced nbn and mobile plans. | More is a Melbourne-based nbn and mobile provider launched in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard), the same team behind Tangerine. Commonwealth Bank has held a stake since 2021, and CommBank customers can manage and pay for More straight from the banking app. | |
| Go to SpinTel | Go to More | |
| Overall Rating |
3.8
SpinTel has a overall rating of 3.8 out of 5 based on 5 reviews. SpinTel is a good broadband internet provider according to our users. |
4.4
More has an overall rating of 4.4 out of 5 based on 5 reviews. More is a very good broadband internet provider according to our users. |
| Recommended | 80% of people who have written reviews on this site would recommend SpinTel to their friends as a broadband internet provider. | 100% of people who have written reviews on this site would recommend More to their friends as a broadband internet provider. |
| Reliability |
3.8 SpinTel's reliability is rated as good by our users. SpinTel has an overall rating of 3.8 out of 5 for reliability. |
4.4 More's reliability is rated as very good by our users. More has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service |
3.6 SpinTel's customer service is rated as good by our users. SpinTel has an overall rating of 3.6 out of 5 for customer service. |
4.6 More's customer service is rated as excellent by our users. More has an overall rating of 4.6 out of 5 for customer service. |
| Value for Money |
3.6 SpinTel is rated as good for value for money by our users. SpinTel has an overall rating of 3.6 out of 5 for value for money. |
4.6 More is rated as excellent for value for money by our users. More has an overall rating of 4.6 out of 5 for value for money. |
| Technical Support |
4.2 SpinTel's technical support is rated as very good by our users. SpinTel has an overall rating of 4.2 out of 5 for technical support. |
4 More's technical support is rated as very good by our users. More has an overall rating of 4 out of 5 for technical support. |
| Australian based technical support | No, SpinTel uses a mix of Australian based and overseas call centres for technical support. | Yes, More does have Australian based technical support. |
| Call Centre Location | SpinTel uses call centres based in Australia and Philippines. | More uses call centres based in Australia. |
| Services Offered | SpinTel offers a range of broadband and internet related services including internet plans. | More offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
SpinTel - Home Starter: 25Mbps, unlimited data for $69.95 per month. SpinTel - Fixed Wireless 25: 25Mbps, unlimited data for $69.95 per month. |
More - Value: 25Mbps, unlimited data for $80 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
More - Value Plus: 50Mbps, unlimited data for $100 per month. |
|
| Cost of wireless broadband plan |
SpinTel - 4G Unlimited (4G): 25Mbps, unlimited data for $49.95 per month. |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
| Contact Details |
SpinTel's phone number is: 13 22 10 and website is: spintel.net.au |
More's phone number is: 1800 733 368 and website is: more.com.au |
| Read Reviews | Read reviews of SpinTel. | Read reviews of More. |
| Go to SpinTel | Go to More |
SpinTel and More NBN25 plans (25Mbps download speed)
|
Fixed Wireless 25
NBN - Fixed Wireless
25 Mb/s
Unlimited data
|
$69.95/mth
$56 for first 6 months |
Go to site |
|
|
Home Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.95/mth
$44 for first 6 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth | Go to site |
SpinTel and More NBN50 plans (50Mbps download speed)
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$100/mth | Go to site |
SpinTel and More Ultrafast plans (>100Mbps download speed)
|
|
Wireless Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.95/mth
$74 for first 6 months |
Go to site |
|
|
Home Plus
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$89.95/mth
$76 for first 6 months |
Go to site |
|
|
Home Turbo
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
|
Wireless Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$89.95/mth
$79 for first 6 months |
Go to site |
|
|
Wireless Super
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Home Turbofast
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$94.95/mth
$84 for first 6 months |
Go to site |
|
|
Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104.95/mth
$94 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$125/mth | Go to site |
Summary of SpinTel and More comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: More rates higher overall than SpinTel does.
- Recommended: More is more highly recommended than SpinTel.
- Reliability: More rates higher for reliability than SpinTel does.
- Customer Service: More rates higher for customer service than SpinTel does.
- Value for Money: More rates higher for value for money than SpinTel does.
- Technical Support: SpinTel and More have pretty similar ratings in terms of technical support.
How to decide between SpinTel and More? - next steps
- Read reviews of SpinTel and More to see what people think of these companies
- Visit the website of each company and do some of your own research - SpinTel and More
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about SpinTel vs More
Is SpinTel better than More?
On Oz Broadband Reviews SpinTel rates 3.8 out of 5 from 5 reviews and More rates 4.4 from 5 reviews. On recommend-to-a-friend, 100% of More reviewers said they'd recommend the provider, vs 80% for SpinTel. On individual metrics, More wins on reliability (4.4 vs 3.8) and customer service (4.6 vs 3.6) and value for money (4.6 vs 3.6). Read the full reviews above to form your own view.
Which is cheaper for NBN25, SpinTel or More?
SpinTel's cheapest NBN25 plan is the Home Starter at $44/month intro for 6 months, then $69.95/month. More's cheapest NBN25 plan is the Value at $80/month ongoing. SpinTel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, SpinTel or More?
More scores 4.6 out of 5 on customer service vs SpinTel's 3.6, based on verified reviews on Oz Broadband Reviews. If onshore support matters, SpinTel's call centre is based in Australia and the Philippines and More's is based in Australia.
What plans do SpinTel and More offer?
SpinTel offers 9 NBN plans and 2 wireless plans. More offers 4 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are SpinTel and More's call centres?
SpinTel's customer support is based in Australia and the Philippines. More's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from SpinTel to More (or More to SpinTel)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About SpinTel
Overall, spintel has provided a good quality service for a reasonable price. We occasionally go through intermittent dropouts late in the evening,…
Never had any issues. Easy to set up. Reliable. Good upload and download speed.
About More
Get decent deals when you are a CBA customer, speeds are ok but too often it's not stable but decent if you don't use for gaming
Overall they are a good company with good service, quick installation, good deal with commonwealth bank but took a long time to get connected to someone, 30min
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