SpinTel vs OptusNet - Which is the best broadband internet provider?

SpinTel and OptusNet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of SpinTel and OptusNet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria SpinTel OptusNet
About SpinTel broadband NBN, wireless and adsl internet reviews and plan comparisons
Since its beginnings in 1996, SpinTel has grown to become one of Australia's leading service providers.
OptusNet broadband NBN, wireless and adsl internet reviews and plan comparisons
Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
Overall Rating [Not enough reviews] 3.8
OptusNet has an overall rating of 3.8 out of 5 based on 16 reviews over the last 12 months.
OptusNet is a good broadband internet provider according to reviews submitted to this site.
Recommended [Not enough reviews] 69% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.
Reliability [Not enough reviews] 4
OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability.
Customer Service [Not enough reviews] 3.5
OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for customer service.
Value for Money [Not enough reviews] 3.9
OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money.
Technical Support [Not enough reviews] 3.6
OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, OptusNet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] OptusNet uses call centres based in Australia, India and Phillipines.
Services Offered [Not enough reviews] OptusNet offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data SpinTel - Standard 25 Unlim: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data SpinTel - Plus 50: 50Mbps, unlimited data for $64.95 per month.
OptusNet - Everyday: 50Mbps, unlimited data for $79 per month.
OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month.
Cost of wireless broadband plan SpinTel - 4G Unlimited (4G): 20Mbps, unlimited data for $54.95 per month.
OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month.
Contact Details SpinTel's phone number is: 13 22 10 and website is: spintel.net.au OptusNet's phone number is: 1300 300 693 and website is: optus.com.au
Read Reviews Read reviews of SpinTel. Read reviews of OptusNet.

SpinTel and OptusNet NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
SpinTel broadband NBN reviews SpinTel Standard 25 Unlim
(NBN)
(Month by month)
$59.95
$49 for first 6 months
$57.21 25 Mb/s Unlim

SpinTel and OptusNet NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
SpinTel broadband NBN reviews SpinTel Business NBN50
(NBN)
(Month by month)
$59.95 $59.95 45 Mb/s Unlim
SpinTel broadband NBN reviews SpinTel Plus 50
(NBN)
(Month by month)
$64.95
$54 for first 6 months
$62.21 50 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Everyday
(NBN)
(Month by month)
$79 $79 50 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Family Entertainer
(NBN)
(Month by month)
$99
$89 for first 6 months
$96.5 50 Mb/s Unlim

SpinTel and OptusNet Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
SpinTel broadband NBN reviews SpinTel Business NBN100
(NBN)
(Month by month)
$69.95 $69.95 90 Mb/s Unlim
SpinTel broadband NBN reviews SpinTel Premium 100
(NBN)
(Month by month)
$84.95
$69 for first 6 months
$80.96 100 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Everyday Fast
(NBN)
(Month by month)
$99
$89 for first 6 months
$96.5 100 Mb/s Unlim
OptusNet broadband NBN reviews OptusNet Family Entertainer Fast
(NBN)
(Month by month)
$119
$109 for first 6 months
$116.5 100 Mb/s Unlim

Summary of SpinTel and OptusNet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: SpinTel and OptusNet have pretty similiar ratings overall.
  • Recommended: SpinTel is more highly recommended than OptusNet.
  • Reliability: SpinTel and OptusNet have pretty similar ratings for reliability.
  • Customer Service: SpinTel rates higher for customer service than OptusNet does.
  • Value for Money: SpinTel and OptusNet have pretty similar ratings in terms of value for money.
  • Technical Support: SpinTel rates higher for technical support than OptusNet does.

How to decide between SpinTel and OptusNet? - next steps

  • Read reviews of SpinTel and OptusNet to see what people think of these companies
  • Read our detailed information on SpinTel and OptusNet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - SpinTel and OptusNet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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