Superloop vs amaysim: Which is the best NBN provider?
Updated 19 August 2026. Plan prices on this page pull live from our database. Ratings are from 29 first-person reviewer ratings (Superloop 28, amaysim 1).
Amaysim, known for its mobile plans, offers straightforward NBN, often appealing to those after simplicity and a good deal. Superloop, on the other hand, is a more established internet provider, consistently praised by reviewers for its reliable network performance and quick activation, though some customers have noted price increases after introductory periods. Ultimately, amaysim suits budget-conscious users wanting a no-fuss experience, while Superloop often delivers a more consistent, albeit sometimes pricier, connection.
NBN plans from $78/mth · Partner
Superloop and amaysim are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and amaysim internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | amaysim |
|---|---|---|
| About |
 Partner |
 |
| Superloop is an ASX-listed Australian telco founded in 2014 by Bevan Slattery. It owns metropolitan fibre networks nationwide and runs its own fixed wireless service in parts of Adelaide, alongside nbn plans everywhere. Now one of the bigger challengers to the major telcos, it also owns Exetel. | amaysim launched in 2010 as a SIM-only mobile brand on the Optus network and grew into one of Australia's biggest MVNOs, with more than a million subscribers by the time Optus (Singtel) bought the company in 2021. It has returned to home broadband with a deliberately slim NBN range: six speed tiers from NBN 25 to gigabit, all month-to-month and BYO modem, with the three fastest tiers (500/750/1000) available on FTTP and HFC connections only. Pricing leans on introductory discounts for the first six months, and there is an ongoing discount if you also hold an active amaysim SIM plan - the classic bundle play from a mobile-first brand. | |
| Go to Superloop | Go to amaysim | |
| Overall Rating |
4.4
Superloop has a overall rating of 4.4 out of 5 based on 28 reviews. Superloop is a very good broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 93% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
4.6 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.6 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
4.4 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
4.2 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.2 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Superloop uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $78 per month. |
amaysim - NBN 25: 25Mbps, unlimited data for $70 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Extra Value: 50Mbps, unlimited data for $89 per month. |
amaysim - NBN 50: 50Mbps, unlimited data for $85 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
amaysim's phone number is: and website is: amaysim.com.au |
| Read Reviews | Read reviews of Superloop. | Read reviews of amaysim. |
| Go to Superloop | Go to amaysim |
Superloop and amaysim NBN25 plans (25Mbps download speed)
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70/mth
$60 for first 6 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth
$58 for first 6 months |
Go to site |
Superloop and amaysim NBN50 plans (50Mbps download speed)
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$85/mth
$45 for first 6 months |
Go to site |
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth
$69 for first 6 months |
Go to site |
Superloop and amaysim Ultrafast plans (>100Mbps download speed)
|
|
NBN 100
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
|
|
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth
$80 for first 6 months |
Go to site |
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Home Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$98/mth
$83 for first 6 months |
Go to site |
|
|
NBN 750
NBN - Fixed Line
680 Mb/s
Unlimited data
|
$100/mth
$90 for first 6 months |
Go to site |
|
|
Creator
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$102/mth
$82 for first 6 months |
Go to site |
|
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Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$74 for first 6 months |
Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$108/mth
$93 for first 6 months |
Go to site |
|
|
NBN 1000
NBN - Fixed Line
820 Mb/s
Unlimited data
|
$110/mth
$70 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$114/mth
$84 for first 6 months |
Go to site |
|
|
Hyperspeed
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$168/mth
$148 for first 6 months |
Go to site |
Summary of Superloop and amaysim comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: amaysim rates higher overall than Superloop does.
- Recommended: amaysim is more highly recommended than Superloop.
- Reliability: amaysim rates higher for reliability than Superloop does.
- Customer Service: amaysim rates higher for customer service than Superloop does.
- Value for Money: amaysim rates higher for value for money than Superloop does.
- Technical Support: amaysim rates higher for technical support than Superloop does.
How to decide between Superloop and amaysim? - next steps
- Read reviews of Superloop and amaysim to see what people think of these companies
- Visit the website of each company and do some of your own research - Superloop and amaysim
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Superloop vs amaysim
Is Superloop better than amaysim?
Superloop has 28 verified reviews on Oz Broadband Reviews and an overall rating of 4.4 out of 5. amaysim has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Superloop or amaysim?
Superloop's cheapest NBN50 plan is the Extra Value at $69/month intro for 6 months, then $89/month. amaysim's cheapest NBN50 plan is the NBN 50 at $45/month intro for 6 months, then $85/month. amaysim is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Superloop or amaysim?
amaysim scores 5.0 out of 5 on customer service vs Superloop's 4.4, based on verified reviews on Oz Broadband Reviews.
What plans do Superloop and amaysim offer?
Superloop offers 10 NBN plans. amaysim offers 6 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Superloop to amaysim (or amaysim to Superloop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Superloop
I just love being able to upload so fast for my backups. Otherwise, it's very good in peak hours and no slow downs. Highly recommended.
Super loop was easy to sign up to and has been fast and reliable, a massive saving bs me previous slower nbn provider
About amaysim
I was a promo for $40 off their plans for 6 months so bit the bullet and jumped. My previous provider Superloop's only real downside was the cost,…
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