Superloop vs More: Which is the best NBN provider?
Updated 29 August 2026. Plan prices on this page pull live from our database. Ratings are from 35 first-person reviewer ratings (Superloop 30, More 5).
Superloop and More are similarly priced for their cheapest NBN plans, but they cater to slightly different needs. Superloop is well regarded for its stable and reliable internet, though some customers note price increases after introductory offers and occasional long wait times for support. More, on the other hand, frequently draws praise for its value, particularly with Commonwealth Bank discounts, and delivers consistent speeds using the Aussie Broadband network, despite some reports of slow customer service response times.
NBN plans from $78/mth · Partner
NBN plans from $80/mth · Partner
Superloop and More are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and More internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | More |
|---|---|---|
| About |
 Partner |
Partner |
| Go to Superloop | Go to More | |
| Overall Rating |
4.5
Superloop has a overall rating of 4.5 out of 5 based on 30 reviews. Superloop is an excellent broadband internet provider according to our users. |
4.4
More has an overall rating of 4.4 out of 5 based on 5 reviews. More is a very good broadband internet provider according to our users. |
| Recommended | 93% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | 100% of people who have written reviews on this site would recommend More to their friends as a broadband internet provider. |
| Reliability |
4.7 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.7 out of 5 for reliability. |
4.4 More's reliability is rated as very good by our users. More has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service |
4.4 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for customer service. |
4.6 More's customer service is rated as excellent by our users. More has an overall rating of 4.6 out of 5 for customer service. |
| Value for Money |
4.3 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.3 out of 5 for value for money. |
4.6 More is rated as excellent for value for money by our users. More has an overall rating of 4.6 out of 5 for value for money. |
| Technical Support |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
4 More's technical support is rated as very good by our users. More has an overall rating of 4 out of 5 for technical support. |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | Yes, More does have Australian based technical support. |
| Call Centre Location | Superloop uses call centres based in Australia. | More uses call centres based in Australia. |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | More offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $78 per month. |
More - Value: 25Mbps, unlimited data for $80 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Extra Value: 50Mbps, unlimited data for $89 per month. |
More - Value Plus: 50Mbps, unlimited data for $100 per month. |
| Cost of wireless broadband plan |
More - 100GB (5G): 150Mbps, 100 GB for $40 per month. |
|
| Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
More's phone number is: 1800 733 368 and website is: more.com.au |
| Read Reviews | Read reviews of Superloop. | Read reviews of More. |
| Go to Superloop | Go to More |
Superloop and More NBN25 plans (25Mbps download speed)
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth
$58 for first 6 months |
Go to site |
|
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$80/mth | Go to site |
Superloop and More NBN50 plans (50Mbps download speed)
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth
$69 for first 6 months |
Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$100/mth | Go to site |
Superloop and More Ultrafast plans (>100Mbps download speed)
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Home Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$98/mth
$83 for first 6 months |
Go to site |
|
|
Creator
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$102/mth
$82 for first 6 months |
Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$74 for first 6 months |
Go to site |
|
|
Fast Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$108/mth
$93 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$114/mth
$84 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$125/mth | Go to site |
|
|
Hyperspeed
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$168/mth
$148 for first 6 months |
Go to site |
Summary of Superloop and More comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop and More have pretty similiar ratings overall.
- Recommended: More is more highly recommended than Superloop.
- Reliability: Superloop rates higher for reliability than More does.
- Customer Service: Superloop and More have pretty similar ratings for customer service.
- Value for Money: More rates higher for value for money than Superloop does.
- Technical Support: Superloop rates higher for technical support than More does.
How to decide between Superloop and More? - next steps
- Read reviews of Superloop and More to see what people think of these companies
- Visit the website of each company and do some of your own research - Superloop and More
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Superloop vs More
Is Superloop better than More?
On Oz Broadband Reviews Superloop rates 4.5 out of 5 from 30 reviews and More rates 4.4 from 5 reviews. On recommend-to-a-friend, 100% of More reviewers said they'd recommend the provider, vs 93% for Superloop. On individual metrics, Superloop wins on tech support (4.5 vs 4.0). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Superloop or More?
Superloop's cheapest NBN50 plan is the Extra Value at $69/month intro for 6 months, then $89/month. More's cheapest NBN50 plan is the Value Plus at $100/month ongoing. Superloop is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Superloop or More?
Superloop and More score similarly on customer service, 4.4 vs 4.6 out of 5. Neither stands out from the other on this metric. If onshore support matters, Superloop's call centre is based in Australia and More's is based in Australia.
What plans do Superloop and More offer?
Superloop offers 10 NBN plans. More offers 4 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Superloop and More's call centres?
Superloop's customer support is based in Australia. More's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Superloop to More (or More to Superloop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Superloop
We were with Aussie Broadband for many years before going away travelling for 3 year. Upon return Fibre to the Home had been installed so we upgraded. We…
The internet service is rock solid with no issues.
About More
Get decent deals when you are a CBA customer, speeds are ok but too often it's not stable but decent if you don't use for gaming
Overall they are a good company with good service, quick installation, good deal with commonwealth bank but took a long time to get connected to someone, 30min
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