Carbon Comms vs TPG: Which is the best NBN provider?
Updated 24 August 2026. Plan prices on this page pull live from our database. Ratings are from 17 first-person reviewer ratings (Carbon Comms 0, TPG 17).
Carbon Comms is a newer player in the NBN market, typically offering cheaper entry-level plans than TPG.
Carbon Comms and TPG are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Carbon Comms and TPG internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Carbon Comms | TPG |
|---|---|---|
| About |
 |
 |
| Go to Carbon Comms | Go to TPG | |
| Overall Rating | [Not enough reviews] |
4
TPG has an overall rating of 4 out of 5 based on 17 reviews. TPG is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 82% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4 TPG's reliability is rated as very good by our users. TPG has an overall rating of 4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 TPG's customer service is rated as very good by our users. TPG has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.7 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.1 TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, TPG uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | TPG uses call centres based in Australia, India and Philippines. |
| Services Offered | [Not enough reviews] | TPG offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Carbon Comms - Home Fast 25/10: 24Mbps, unlimited data for $57 per month. |
TPG - NBN25: 25Mbps, unlimited data for $79.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Carbon Comms - Home Fast 50/20: 49Mbps, unlimited data for $81 per month. |
TPG - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
Carbon Comms - MBB 15GB (): 0Mbps, 15 GB for $25 per month. |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
| Contact Details |
Carbon Comms's phone number is: 1800 10 10 50 and website is: carboncomms.com.au |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
| Read Reviews | Read reviews of Carbon Comms. | Read reviews of TPG. |
| Go to Carbon Comms | Go to TPG |
Carbon Comms and TPG NBN25 plans (25Mbps download speed)
|
Home Fast 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$57/mth | Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
Carbon Comms and TPG NBN50 plans (50Mbps download speed)
|
|
Home Fast 50/20
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$81/mth | Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
Carbon Comms and TPG Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Plus 100/20
NBN - Fixed Wireless
98 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
|
Home Fast 500/50
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 100/20
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Fixed Wireless Plus Homefast 250/20
NBN - Fixed Wireless
248 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$88/mth | Go to site |
|
|
Business Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
|
Fixed Wireless Superfast 400/40
NBN - Fixed Wireless
398 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
Home Superfast 750/50
NBN - Fixed Line
748 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 12 months |
Go to site |
|
|
NBN100
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 12 months |
Go to site |
|
|
Business Superfast 250/100
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$101/mth | Go to site |
|
|
Ultrafast 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$102/mth | Go to site |
|
|
NBN Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
Business Turbofast 500/200
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
|
NBN Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
Business Ultrafast 1000/400
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$127/mth | Go to site |
|
|
Hyperfast FTTP 2000/200
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Hyperfast HFC 2000/100
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Business Hyperfast Plus 2000/500
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$196/mth | Go to site |
Summary of Carbon Comms and TPG comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Carbon Comms doesn't have enough reviews yet for a published rating, so we cannot compare it against TPG (4.0 out of 5 from 17 reviews). Compare their plans above, and if you are a Carbon Comms customer we would love to hear how it is going.
How to decide between Carbon Comms and TPG? - next steps
- Read reviews of Carbon Comms and TPG to see what people think of these companies
- Visit the website of each company and do some of your own research - Carbon Comms and TPG
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Carbon Comms vs TPG
Is Carbon Comms better than TPG?
TPG has 17 verified reviews on Oz Broadband Reviews and an overall rating of 4 out of 5. Carbon Comms has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Carbon Comms or TPG?
Carbon Comms's cheapest NBN50 plan is the Home Fast 50/20 at $81/month ongoing. TPG's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Carbon Comms is cheaper on the ongoing price after any intro period ends.
What plans do Carbon Comms and TPG offer?
Carbon Comms offers 17 NBN plans and 9 wireless plans. TPG offers 6 NBN plans and 2 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Carbon Comms and TPG's call centres?
Carbon Comms's customer support is based in Australia. TPG's customer support is based in Australia, India and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Carbon Comms to TPG (or TPG to Carbon Comms)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
No change. Happy with them.
Internet not super reliable and often much slower than advertised.
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
Read the competition details and terms.
Add a review