TPG vs Flip - Which is the best NBN internet provider?

TPG is a major player with a reputation for reliable connections and good customer service, though some users report price increases and occasional peak hour slowdowns. Flip, on the other hand, is known for its budget-friendly plans, making it a strong contender if you are chasing a cheaper NBN option. Ultimately, TPG suits those prioritising consistent performance and established support, while Flip appeals to cost-conscious users.

TPG and Flip are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Flip internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria TPG Flip
About TPG broadband NBN, wireless and adsl internet reviews and plan comparisons Flip broadband NBN, wireless and adsl internet reviews and plan comparisons
TPG is a long-running budget broadband brand that merged with Vodafone in 2020 to form TPG Telecom, now one of Australia's largest telco groups (it also owns iiNet). TPG-branded plans remain a low-cost way onto the nbn. Flip is a budget nbn brand that has been around for several years and migrated its 26,000 customers onto Swoop infrastructure in early 2025. Plans cover nbn 25 through nbn 100, all unlimited, with low intro pricing. Flip is a value play, not a premium brand, and it suits households who want a working unlimited plan at the cheapest end of the market without being on a major telco.
Go to TPG Go to Flip
Overall Rating 4
TPG has a overall rating of 4 out of 5 based on 15 reviews.
TPG is a very good broadband internet provider according to our users.
[Not enough reviews]
Recommended 87% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. [Not enough reviews]
Reliability 4.1
TPG's reliability is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for reliability.
[Not enough reviews]
Customer Service 4.1
TPG's customer service is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.7
TPG is rated as good for value for money by our users. TPG has an overall rating of 3.7 out of 5 for value for money.
[Not enough reviews]
Technical Support 4.1
TPG's technical support is rated as very good by our users. TPG has an overall rating of 4.1 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, TPG uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location TPG uses call centres based in Australia, India and Philippines. [Not enough reviews]
Services Offered TPG offers a range of broadband and internet related services including internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Flip - Premium: 25Mbps, unlimited data for $65.9 per month.
Cost of 50Mbps NBN Plan with unlimited data TPG - NBN50: 50Mbps, unlimited data for $84.99 per month.
Flip - Sky 100: 50Mbps, unlimited data for $79.9 per month.
Flip - Family: 50Mbps, unlimited data for $84.9 per month.
Cost of wireless broadband plan TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month.
Contact Details TPG's phone number is:
13 14 23
and website is:
tpg.com.au
Flip's phone number is:
1300 354 778
and website is:
www.flip.com.au
Read Reviews Read reviews of TPG. Read reviews of Flip.
Go to TPG Go to Flip

TPG and Flip NBN25 plans (25Mbps download speed)

Flip broadband NBN reviews
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
$59.9/mth
$44 for first 6 months
Go to site
Flip broadband NBN reviews
Sky 25
NBN - Sky Muster
19 Mb/s
Unlimited data
$59.9/mth
$54 for first 6 months
Go to site
Flip broadband NBN reviews
Premium
NBN - Fixed Line
25 Mb/s
Unlimited data
$65.9/mth
$48 for first 6 months
Go to site

TPG and Flip NBN50 plans (50Mbps download speed)

Flip broadband NBN reviews
Sky 100
NBN - Sky Muster
50 Mb/s
Unlimited data
$79.9/mth
$74 for first 6 months
Go to site
Flip broadband NBN reviews
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
$79.9/mth
$68 for first 6 months
Go to site
Flip broadband NBN reviews
Family
NBN - Fixed Line
50 Mb/s
Unlimited data
$84.9/mth
$68 for first 6 months
Go to site
TPG broadband NBN reviews
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
$84.99/mth
$64.99 for first 6 months
Go to site

TPG and Flip Ultrafast plans (>100Mbps download speed)

Flip broadband NBN reviews
Fast Speed
NBN - Fixed Line
500 Mb/s
Unlimited data
$88.9/mth
$69 for first 6 months
Go to site
TPG broadband NBN reviews
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
$94.99/mth
$64.99 for first 6 months
Go to site
Flip broadband NBN reviews
NBN 250
NBN - Fixed Line
250 Mb/s
Unlimited data
$99.9/mth
$75 for first 6 months
Go to site
Flip broadband NBN reviews
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
$119.9/mth
$95 for first 6 months
Go to site

Summary of TPG and Flip comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

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