Vocal vs Flip: Which is the best NBN provider?
Updated 1 September 2026. Plan prices on this page pull live from our database.
Vocal and Flip both offer NBN plans, but they target different entry points. Vocal is the cheaper of the two on entry level NBN plans, with its cheapest option being NBN 12. Flip, on the other hand, costs more, starting its NBN offerings at the NBN 25 speed tier.
Vocal and Flip are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vocal and Flip internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vocal | Flip |
|---|---|---|
| About |
 |
 |
| Go to Vocal | Go to Flip | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Vocal - nbn 25: 25Mbps, unlimited data for $50 per month. |
Flip - Premium: 25Mbps, unlimited data for $65.90 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vocal - nbn 50: 50Mbps, unlimited data for $70 per month. |
Flip - Sky 100: 50Mbps, unlimited data for $79.90 per month. Flip - Family: 50Mbps, unlimited data for $84.90 per month. |
| Cost of wireless broadband plan |
Vocal - Wireless Unlimited 25 (4G): 20Mbps, unlimited data for $50 per month. |
|
| Contact Details |
Vocal's phone number is: 1300 796700 and website is: vocal.com.au |
Flip's phone number is: 1300 354 778 and website is: www.flip.com.au |
| Read Reviews | Read reviews of Vocal. | Read reviews of Flip. |
| Go to Vocal | Go to Flip |
Vocal and Flip NBN25 plans (25Mbps download speed)
|
nbn 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$50/mth | Go to site |
|
Sky 25
NBN - Sky Muster
19 Mb/s
Unlimited data
|
$59.90/mth
$49 for first 6 months |
Go to site |
|
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.90/mth
$48 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.90/mth
$48 for first 6 months |
Go to site |
Vocal and Flip NBN50 plans (50Mbps download speed)
|
|
nbn 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$70/mth | Go to site |
|
|
Sky 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$79.90/mth
$74 for first 6 months |
Go to site |
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.90/mth
$68 for first 6 months |
Go to site |
|
|
Family
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.90/mth
$68 for first 6 months |
Go to site |
Vocal and Flip Ultrafast plans (>100Mbps download speed)
|
|
Fast Speed
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.90/mth
$69 for first 6 months |
Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
NBN 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$99.90/mth
$75 for first 6 months |
Go to site |
|
|
nbn 750
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$100/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
|
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$119.90/mth
$95 for first 6 months |
Go to site |
|
|
nbn 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$130/mth | Go to site |
|
|
nbn 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$180/mth | Go to site |
|
|
nbn 1000
NBN - Fixed Line
1000 Mb/s
Unlimited data
|
$230/mth | Go to site |
Summary of Vocal and Flip comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Neither Vocal nor Flip has enough reviews yet for a published rating (we need at least 5), so there is no rating comparison to show. Compare their plans above, and if you are with either of them we would love to hear how it is going.
How to decide between Vocal and Flip? - next steps
- Read reviews of Vocal and Flip to see what people think of these companies
- Visit the website of each company and do some of your own research - Vocal and Flip
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vocal vs Flip
Is Vocal better than Flip?
Both Vocal and Flip have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Vocal or Flip?
Vocal's cheapest NBN50 plan is the nbn 50 at $70/month ongoing. Flip's cheapest NBN50 plan is the Family at $68/month intro for 6 months, then $84.90/month. Vocal is cheaper on the ongoing price after any intro period ends.
What plans do Vocal and Flip offer?
Vocal offers 9 NBN plans and 3 wireless plans. Flip offers 10 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Vocal and Flip's call centres?
Vocal's customer support is based in Australia. Flip's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vocal to Flip (or Flip to Vocal)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vocal
Home speed tests showed very poor speeds, but nothing was done about my enquiries. When I finally cancelled the service I was quickly sent a large…
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