Vodafone vs Tangerine - Which is the best NBN internet provider?
Tangerine is a popular choice for budget-conscious Aussies, often praised in reviews for its reliable connection and straightforward setup, though some customers flag billing issues and a lack of loyalty offers. Vodafone, on the other hand, is a global telecommunications giant that bundles NBN with its mobile plans, appealing to those who prefer a single provider for all their communication needs. This comparison breaks down how Tangerine and Vodafone stack up on price, speed, and customer experience.
NBN plans from $69.90/mth · Partner
Vodafone and Tangerine are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Vodafone and Tangerine internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Vodafone | Tangerine |
|---|---|---|
| About |
|
 Partner |
| Vodafone is one of Australia's three major mobile networks and has been part of TPG Telecom since the 2020 merger. Alongside mobile it sells nbn and 5G home wireless broadband. | Tangerine is a fast-growing nbn and SIM-only mobile provider founded in 2013 by brothers Andrew and Richard Branson (no relation to Virgin's Sir Richard). Known for sharp pricing, no lock-in contracts and Australian-based support, it has been part-owned by Commonwealth Bank since 2021 and has won a string of budget-provider awards. | |
| Go to Vodafone | Go to Tangerine | |
| Overall Rating |
4.2
Vodafone has a overall rating of 4.2 out of 5 based on 8 reviews. Vodafone is a very good broadband internet provider according to our users. |
3.6
Tangerine has an overall rating of 3.6 out of 5 based on 5 reviews. Tangerine is a good broadband internet provider according to our users. |
| Recommended | 88% of people who have written reviews on this site would recommend Vodafone to their friends as a broadband internet provider. | 60% of people who have written reviews on this site would recommend Tangerine to their friends as a broadband internet provider. |
| Reliability |
3.8 Vodafone's reliability is rated as good by our users. Vodafone has an overall rating of 3.8 out of 5 for reliability. |
4.2 Tangerine's reliability is rated as very good by our users. Tangerine has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service |
4.5 Vodafone's customer service is rated as excellent by our users. Vodafone has an overall rating of 4.5 out of 5 for customer service. |
3 Tangerine's customer service is rated as ok by our users. Tangerine has an overall rating of 3 out of 5 for customer service. |
| Value for Money |
4 Vodafone is rated as very good for value for money by our users. Vodafone has an overall rating of 4 out of 5 for value for money. |
3.4 Tangerine is rated as ok for value for money by our users. Tangerine has an overall rating of 3.4 out of 5 for value for money. |
| Technical Support |
4.3 Vodafone's technical support is rated as very good by our users. Vodafone has an overall rating of 4.3 out of 5 for technical support. |
3.8 Tangerine's technical support is rated as good by our users. Tangerine has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | No, Vodafone uses a mix of Australian based and overseas call centres for technical support. | No, Tangerine uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | Vodafone uses call centres based in Australia, India and Egypt. | Tangerine uses call centres based in Australia and Philippines. |
| Services Offered | Vodafone offers a range of broadband and internet related services including NBN internet plans. | Tangerine offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Vodafone - Basic: 25Mbps, unlimited data for $74 per month. |
Tangerine - Value: 25Mbps, unlimited data for $69.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Vodafone - Essential: 50Mbps, unlimited data for $84 per month. |
Tangerine - Value Plus: 50Mbps, unlimited data for $84.9 per month. |
| Cost of wireless broadband plan |
Vodafone - 5G Home Internet Basic (5G): 19Mbps, unlimited data for $60 per month. |
Tangerine - 100GB (5G): 100Mbps, unlimited data for $34.9 per month. |
| Contact Details |
Vodafone's phone number is: 1300 650 410 and website is: vodafone.com.au |
Tangerine's phone number is: 1800 211 112 and website is: tangerinetelecom.com.au |
| Read Reviews | Read reviews of Vodafone. | Read reviews of Tangerine. |
| Go to Vodafone | Go to Tangerine |
Vodafone and Tangerine NBN25 plans (25Mbps download speed)
|
Value
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$69.9/mth
$44.9 for first 6 months |
Go to site |
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$74/mth | Go to site |
Vodafone and Tangerine NBN50 plans (50Mbps download speed)
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Value Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
Vodafone and Tangerine Ultrafast plans (>100Mbps download speed)
|
|
Fixed Wireless Value Plus
NBN - Fixed Wireless
100 Mb/s
Unlimited data
|
$84.9/mth
$59.9 for first 6 months |
Go to site |
|
|
Fixed Wireless Speedy
NBN - Fixed Wireless
200 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Speedy Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$63.9 for first 6 months |
Go to site |
|
|
Essential+
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$89/mth
$69 for first 12 months |
Go to site |
|
|
Home Fast+
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94/mth
$74 for first 12 months |
Go to site |
|
|
Home Superfast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$104/mth
$84 for first 12 months |
Go to site |
|
|
Fixed Wireless SuperSpeedy
NBN - Fixed Wireless
400 Mb/s
Unlimited data
|
$104.9/mth
$79.9 for first 6 months |
Go to site |
|
|
UltraSpeedy
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$119.9/mth
$94.9 for first 6 months |
Go to site |
Summary of Vodafone and Tangerine comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Vodafone rates higher overall than Tangerine does.
- Recommended: Vodafone is more highly recommended than Tangerine.
- Reliability: Tangerine rates higher for reliability than Vodafone does.
- Customer Service: Vodafone rates higher for customer service than Tangerine does.
- Value for Money: Vodafone rates higher for value for money than Tangerine does.
- Technical Support: Vodafone rates higher for technical support than Tangerine does.
How to decide between Vodafone and Tangerine? - next steps
- Read reviews of Vodafone and Tangerine to see what people think of these companies
- Visit the website of each company and do some of your own research - Vodafone and Tangerine
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Vodafone vs Tangerine
Is Vodafone better than Tangerine?
On Oz Broadband Reviews Vodafone rates 4.2 out of 5 from 8 reviews and Tangerine rates 3.6 from 5 reviews. On recommend-to-a-friend, 88% of Vodafone reviewers said they'd recommend the provider, vs 60% for Tangerine. On individual metrics, Vodafone wins on customer service (4.5 vs 3.0) and value for money (4.0 vs 3.4) and tech support (4.3 vs 3.8); Tangerine wins on reliability (4.2 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Vodafone or Tangerine?
Vodafone's cheapest NBN50 plan is the Essential at $84/month ongoing. Tangerine's cheapest NBN50 plan is the Value Plus at $59.90/month intro for 6 months, then $84.90/month.
Which has better customer service, Vodafone or Tangerine?
Vodafone scores 4.5 out of 5 on customer service vs Tangerine's 3.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Vodafone's call centre is based in Australia, India and Egypt and Tangerine's is based in Australia and the Philippines.
What plans do Vodafone and Tangerine offer?
Vodafone offers 5 NBN plans and 3 wireless plans. Tangerine offers 7 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Vodafone and Tangerine's call centres?
Vodafone's customer support is based in Australia, India and Egypt. Tangerine's customer support is based in Australia and the Philippines. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Vodafone to Tangerine (or Tangerine to Vodafone)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Vodafone
My Vodafone 5G home internet plan has been able to support me with all my working from home needs over the pandemic, as well as all of my various…
Customer Service: I have always had a seamless time contacting and resolving problems with Vodafone's customer service team. 5/5 Technical Support: As…
About Tangerine
nbn was setup quickly when I applied for it. Had a connection problem a few weeks in but tangerine sorted it quickly and efficently. Easy to use portal…
Internet that works reliably with few dropouts and consistent enough speeds. Tech support resolved any tech issues easily. Billing issues were harder to…
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
More details here.
Add a review