Belong vs Exetel - Which is the best broadband internet provider?

Belong and Exetel are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Belong Exetel
About Belong broadband NBN, wireless and adsl internet reviews and plan comparisons
Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support.
Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Overall Rating 3.6
Belong has a overall rating of 3.6 out of 5 based on 21 reviews over the last 24 months.
Belong is a good broadband internet provider according to reviews submitted to this site.
3.7
Exetel has an overall rating of 3.7 out of 5 based on 15 reviews over the last 24 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
Recommended 62% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. 80% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability 4
Belong's reliability is rated as very good by users who have submitted reviews to this site. Belong has an overall rating of 4 out of 5 for reliability.
3.8
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.8 out of 5 for reliability.
Customer Service 3.2
Belong's customer service is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.2 out of 5 for customer service.
3.6
Exetel's customer service is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.6 out of 5 for customer service.
Value for Money 3.8
Belong is rated as good for value for money by users who have submitted reviews to this site. Belong has an overall rating of 3.8 out of 5 for value for money.
4.2
Exetel is rated as very good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 4.2 out of 5 for value for money.
Technical Support 3.3
Belong's technical support is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.3 out of 5 for technical support.
3.2
Exetel's technical support is rated as ok by users who have submitted reviews to this site. Exetel has an overall rating of 3.2 out of 5 for technical support.
Australian based technical support No, Belong uses a mix of Australian based and overseas call centres for technical support. No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Belong uses call centres based in . Exetel uses call centres based in Australia and Sri Lanka.
Services Offered Belong offers a range of broadband and internet related services including NBN internet plans. Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data Belong - Starter: 25Mbps, unlimited data for $60 per month.
Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data Belong - Standard Plus: 48Mbps, unlimited data for $70 per month.
Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan
Contact Details Belong's phone number is: and website is: belong.com.au Exetel's phone number is: 13 39 38 and website is: exetel.com.au
Read Reviews Read reviews of Belong. Read reviews of Exetel.

Belong and Exetel NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim
Belong broadband NBN reviews Belong Starter
(NBN)
(Month by month)
$60 $60 25 Mb/s Unlim

Belong and Exetel NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim
Belong broadband NBN reviews Belong Standard Plus
(NBN)
(Month by month)
$70 $70 48 Mb/s Unlim

Belong and Exetel Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Belong broadband NBN reviews Belong Premium
(NBN)
(Month by month)
$90
$75 for first 6 months
$86.25 95 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Belong and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Belong and Exetel have pretty similiar ratings overall.
  • Recommended: Exetel is more highly recommended than Belong.
  • Reliability: Belong and Exetel have pretty similar ratings for reliability.
  • Customer Service: Exetel rates higher for customer service than Belong does.
  • Value for Money: Exetel rates higher for value for money than Belong does.
  • Technical Support: Belong and Exetel have pretty similar ratings in terms of technical support.

How to decide between Belong and Exetel? - next steps

  • Read reviews of Belong and Exetel to see what people think of these companies
  • Read our detailed information on Belong and Exetel to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Belong and Exetel
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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