Belong vs Leaptel: Which is the best NBN provider?
Updated 25 October 2026. Plan prices on this page pull live from our database. Ratings are from 12 first-person reviewer ratings (Belong 8, Leaptel 4).
Belong, owned by Telstra, is a more mainstream option for NBN, while Leaptel is an independent provider. Both Belong and Leaptel are priced about the same on their cheapest NBN plan, making them budget-friendly choices. Belong's customer reviews are mixed, suggesting an inconsistent experience for some users. Leaptel's plans are often seen as straightforward, catering to those who prefer simplicity.
Belong and Leaptel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Leaptel internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | Leaptel |
|---|---|---|
| About |
 |
 |
| Go to Belong | Go to Leaptel | |
| Overall Rating |
3.2
Belong has a overall rating of 3.2 out of 5 based on 8 reviews. Belong is an ok broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 63% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.5 Belong's reliability is rated as good by our users. Belong has an overall rating of 3.5 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
2.9 Belong is rated as ok for value for money by our users. Belong has an overall rating of 2.9 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Belong does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Belong uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $75 per month. |
Leaptel - Pronto: 25Mbps, unlimited data for $75 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $91 per month. |
Leaptel - Accelerated: 50Mbps, unlimited data for $88 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
|
| Contact Details |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
Leaptel's phone number is: 1300 205 327 and website is: leaptel.com.au |
| Read Reviews | Read reviews of Belong. | Read reviews of Leaptel. |
| Go to Belong | Go to Leaptel |
Belong and Leaptel NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$49 for first 6 months |
Go to site |
|
Pronto
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$75/mth
$50 for first 6 months |
Go to site |
Belong and Leaptel NBN50 plans (50Mbps download speed)
|
|
Accelerated
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$88/mth
$75 for first 6 months |
Go to site |
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$91/mth
$55 for first 6 months |
Go to site |
Belong and Leaptel Ultrafast plans (>100Mbps download speed)
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$59 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$59 for first 6 months |
Go to site |
|
|
Fixed Wireless Fast
NBN - Fixed Wireless
90 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Full Throttle
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$97/mth
$80 for first 12 months |
Go to site |
|
|
Full Boost
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$104/mth
$85 for first 12 months |
Go to site |
|
|
Fixed Wireless Superfast
NBN - Fixed Wireless
120 Mb/s
Unlimited data
|
$108/mth
$90 for first 12 months |
Go to site |
|
|
Superfast
NBN - Fixed Line
700 Mb/s
Unlimited data
|
$108/mth
$89 for first 12 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
875 Mb/s
Unlimited data
|
$110/mth
$75 for first 6 months |
Go to site |
|
|
Turbo Boost +
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$110/mth
$95 for first 12 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$119/mth
$99 for first 12 months |
Go to site |
|
|
Fast +
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$130/mth
$115 for first 12 months |
Go to site |
|
|
Ultrafast +
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$150/mth
$135 for first 12 months |
Go to site |
|
|
Hyperfast HFC
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$170/mth
$155 for first 12 months |
Go to site |
|
|
Hyperfast FTTP
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$170/mth
$155 for first 12 months |
Go to site |
|
|
Hyperfast +
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$220/mth
$210 for first 12 months |
Go to site |
Summary of Belong and Leaptel comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
Leaptel doesn't have enough reviews yet for a published rating, so we cannot compare it against Belong (3.2 out of 5 from 8 reviews). Compare their plans above, and if you are a Leaptel customer we would love to hear how it is going.
How to decide between Belong and Leaptel? - next steps
- Read reviews of Belong and Leaptel to see what people think of these companies
- Visit the website of each company and do some of your own research - Belong and Leaptel
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Belong vs Leaptel
Is Belong better than Leaptel?
Belong has 8 verified reviews on Oz Broadband Reviews and an overall rating of 3.2 out of 5. Leaptel has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Belong or Leaptel?
Belong's cheapest NBN50 plan is the Standard Plus at $55/month intro for 6 months, then $91/month. Leaptel's cheapest NBN50 plan is the Accelerated at $75/month intro for 6 months, then $88/month. Leaptel is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Belong or Leaptel?
Leaptel scores 5.0 out of 5 on customer service vs Belong's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Belong's call centre is based in Australia and Leaptel's is based in Melbourne and Australia.
What plans do Belong and Leaptel offer?
Belong offers 5 NBN plans and 3 wireless plans. Leaptel offers 16 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Belong and Leaptel's call centres?
Belong's customer support is based in Australia. Leaptel's customer support is based in Melbourne and Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Belong to Leaptel (or Leaptel to Belong)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Belong
Setup process was easy. Technician was punctual and helpful. I've only had 1 noteworthy outage in 12 months. Their support was a bit vague - not sure if…
Belong has been reliable with consistent speeds and good value for money. The service has improved over time, and it’s been a hassle-free experience for…
About Leaptel
I've asked for support 3 times, I think. There's a very obscure issue with short dropouts that I've had for a while. Latest support…
Clear understandable language, polite and dont faff about
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