Belong vs Origin Internet - Which is the best NBN internet provider?
Belong and Origin Internet are two NBN providers with different approaches to the market. Belong, owned by Telstra, generally appeals to those wanting reliable, consistent speeds and straightforward setup, with many customers praising its value for money despite recent price increases. Origin Internet, on the other hand, is part of a larger energy company and tends to sit at a higher price point for its plans, often suiting existing Origin Energy customers looking to bundle services.
Belong and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Belong | Origin Internet |
|---|---|---|
| About |
 |
 |
| Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support. | Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | |
| Go to Belong | Go to Origin Internet | |
| Overall Rating |
3.3
Belong has a overall rating of 3.3 out of 5 based on 9 reviews. Belong is an ok broadband internet provider according to our users. |
[Not enough reviews] |
| Recommended | 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. | [Not enough reviews] |
| Reliability |
3.4 Belong's reliability is rated as ok by our users. Belong has an overall rating of 3.4 out of 5 for reliability. |
[Not enough reviews] |
| Customer Service |
3.3 Belong's customer service is rated as ok by our users. Belong has an overall rating of 3.3 out of 5 for customer service. |
[Not enough reviews] |
| Value for Money |
3.4 Belong is rated as ok for value for money by our users. Belong has an overall rating of 3.4 out of 5 for value for money. |
[Not enough reviews] |
| Technical Support |
3.1 Belong's technical support is rated as ok by our users. Belong has an overall rating of 3.1 out of 5 for technical support. |
[Not enough reviews] |
| Australian based technical support | Yes, Belong does have Australian based technical support. | [Not enough reviews] |
| Call Centre Location | Belong uses call centres based in Australia. | [Not enough reviews] |
| Services Offered | Belong offers a range of broadband and internet related services including NBN internet plans. | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Belong - Starter: 25Mbps, unlimited data for $72 per month. |
Origin Internet - Everyday: 25Mbps, unlimited data for $94 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Belong - Standard Plus: 50Mbps, unlimited data for $88 per month. |
Origin Internet - Experience: 50Mbps, unlimited data for $108 per month. |
| Cost of wireless broadband plan |
Belong - Mobile Broadband 20GB (): 150Mbps, 20 GB for $20 per month. |
|
| Contact Details |
Belong's phone number is: 1300 235 656 and website is: belong.com.au |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of Belong. | Read reviews of Origin Internet. |
| Go to Belong | Go to Origin Internet |
Belong and Origin Internet NBN25 plans (25Mbps download speed)
|
Starter
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$72/mth
$55 for first 6 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$94/mth
$47 for first 6 months |
Go to site |
Belong and Origin Internet NBN50 plans (50Mbps download speed)
|
|
Standard Plus
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$88/mth
$65 for first 6 months |
Go to site |
|
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$108/mth
$54 for first 6 months |
Go to site |
Belong and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
100 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$110/mth
$80 for first 6 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$112/mth
$56 for first 6 months |
Go to site |
Summary of Belong and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Origin Internet rates higher overall than Belong does.
- Recommended: Origin Internet is more highly recommended than Belong.
- Reliability: Origin Internet rates higher for reliability than Belong does.
- Customer Service: Origin Internet rates higher for customer service than Belong does.
- Value for Money: Origin Internet rates higher for value for money than Belong does.
- Technical Support: Origin Internet rates higher for technical support than Belong does.
How to decide between Belong and Origin Internet? - next steps
- Read reviews of Belong and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Belong and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Belong vs Origin Internet
Is Belong better than Origin Internet?
Belong has 9 verified reviews on Oz Broadband Reviews and an overall rating of 3.3 out of 5. Origin Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Belong or Origin Internet?
Belong's cheapest NBN50 plan is the Standard Plus at $65/month intro for 6 months, then $88/month. Origin Internet's cheapest NBN50 plan is the Experience at $54/month intro for 6 months, then $108/month. Belong is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Belong or Origin Internet?
Origin Internet scores 4.0 out of 5 on customer service vs Belong's 3.3, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Belong's call centre is based in Australia and Origin Internet's is based in Australia.
What plans do Belong and Origin Internet offer?
Belong offers 5 NBN plans and 3 wireless plans. Origin Internet offers 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Belong and Origin Internet's call centres?
Belong's customer support is based in Australia. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Belong to Origin Internet (or Origin Internet to Belong)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Belong
I’ve used Belong for several months and found the service reliable with consistent speeds suitable for streaming and work from home needs. Setup was…
it is a great company with relatively reasonable price
About Origin Internet
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Pretty average though have noticed less reliable service than being with Superloop directly
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