Origin Internet vs Telstra - Which is the best NBN internet provider?
Origin Internet and Telstra are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Origin Internet and Telstra internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Origin Internet | Telstra |
|---|---|---|
| About |
|
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| Origin Energy resells nbn and Opticomm fibre plans alongside its electricity and gas business. The pitch is bundle and save: Origin energy customers get $10 a month off their internet plan when both services are on the one bill. Plans cover nbn 25 through to nbn 1000, all unlimited, no lock in contracts, with TP Link or eero 7 modem options. Origin has won Canstar Blue Most Satisfied Customers for Bundled Energy and Telco four years running. | Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services. | |
| Go to Origin Internet | Go to Telstra | |
| Overall Rating | [Not enough reviews] |
3.8
Telstra has an overall rating of 3.8 out of 5 based on 21 reviews. Telstra is a good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 76% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
3.9 Telstra's reliability is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 Telstra's customer service is rated as very good by our users. Telstra has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.3 Telstra is rated as ok for value for money by our users. Telstra has an overall rating of 3.3 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
3.9 Telstra's technical support is rated as good by our users. Telstra has an overall rating of 3.9 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Telstra uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Telstra uses call centres based in Australia, Philippines and India. |
| Services Offered | [Not enough reviews] | Telstra offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Origin Internet - Everyday: 25Mbps, unlimited data for $94 per month. |
Telstra - Basic: 25Mbps, unlimited data for $85 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Origin Internet - Experience: 50Mbps, unlimited data for $108 per month. |
Telstra - Essential: 50Mbps, unlimited data for $95 per month. |
| Cost of wireless broadband plan |
Telstra - Basic 5G (5G): 25Mbps, unlimited data for $70 per month. |
|
| Contact Details |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
Telstra's phone number is: 1800 220 030 and website is: telstra.com.au |
| Read Reviews | Read reviews of Origin Internet. | Read reviews of Telstra. |
| Go to Origin Internet | Go to Telstra |
Origin Internet and Telstra NBN25 plans (25Mbps download speed)
|
|
Basic
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$85/mth | Go to site |
|
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Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$94/mth
$47 for first 6 months |
Go to site |
Origin Internet and Telstra NBN50 plans (50Mbps download speed)
|
|
Essential
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$95/mth | Go to site |
|
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$108/mth
$54 for first 6 months |
Go to site |
Origin Internet and Telstra Ultrafast plans (>100Mbps download speed)
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Premium
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$99/mth
$9100 for first 6 months |
Go to site |
|
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Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$112/mth
$56 for first 6 months |
Go to site |
|
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Ultimate
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$119/mth
$115 for first 6 months |
Go to site |
|
|
Ultrafast
NBN - Fixed Line
815 Mb/s
Unlimited data
|
$129/mth | Go to site |
Summary of Origin Internet and Telstra comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Telstra rates higher overall than Origin Internet does.
- Recommended: Telstra is more highly recommended than Origin Internet.
- Reliability: Telstra rates higher for reliability than Origin Internet does.
- Customer Service: Telstra rates higher for customer service than Origin Internet does.
- Value for Money: Telstra rates higher for value for money than Origin Internet does.
- Technical Support: Telstra rates higher for technical support than Origin Internet does.
How to decide between Origin Internet and Telstra? - next steps
- Read reviews of Origin Internet and Telstra to see what people think of these companies
- Visit the website of each company and do some of your own research - Origin Internet and Telstra
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Origin Internet vs Telstra
Is Origin Internet better than Telstra?
Telstra has 21 verified reviews on Oz Broadband Reviews and an overall rating of 3.8 out of 5. Origin Internet has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Origin Internet or Telstra?
Origin Internet's cheapest NBN50 plan is the Experience at $54/month intro for 6 months, then $108/month. Telstra's cheapest NBN50 plan is the Essential at $95/month ongoing. Telstra is cheaper on the ongoing price after any intro period ends.
What plans do Origin Internet and Telstra offer?
Origin Internet offers 3 NBN plans. Telstra offers 5 NBN plans and 3 wireless plans. See the full plan tables above for prices, speeds and data limits.
Where are Origin Internet and Telstra's call centres?
Origin Internet's customer support is based in Australia. Telstra's customer support is based in Australia, the Philippines and India. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Origin Internet to Telstra (or Telstra to Origin Internet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Telstra
Customer service is good since they are easy to contact Connection is reliable especially during thunderstorms Value for money is average since it is…
I have been with Telstra for my entire adult life. They are relatively reliable and have the best coverage over Australia. Stable data and got a lot…
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