TPG vs Origin Internet: Which is the best NBN provider?
Updated 15 October 2026. Plan prices on this page pull live from our database. Ratings are from 24 first-person reviewer ratings (TPG 19, Origin Internet 5).
TPG and Origin Internet both offer NBN plans, but they come from different corners of the market. On the other hand, Origin Internet is an energy retailer that has expanded into broadband, and it costs more than TPG on entry level NBN plans. Your choice between TPG and Origin Internet might come down to whether you prioritise a budget option or prefer to bundle services with your energy provider.
TPG and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of TPG and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | TPG | Origin Internet |
|---|---|---|
| About |
 |
 |
| Go to TPG | Go to Origin Internet | |
| Overall Rating |
3.8
TPG has a overall rating of 3.8 out of 5 based on 19 reviews. TPG is a good broadband internet provider according to our users. |
4
Origin Internet has an overall rating of 4 out of 5 based on 5 reviews. Origin Internet is a very good broadband internet provider according to our users. |
| Recommended | 74% of people who have written reviews on this site would recommend TPG to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Origin Internet to their friends as a broadband internet provider. |
| Reliability |
3.8 TPG's reliability is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for reliability. |
4.2 Origin Internet's reliability is rated as very good by our users. Origin Internet has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service |
3.8 TPG's customer service is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for customer service. |
4 Origin Internet's customer service is rated as very good by our users. Origin Internet has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
3.6 TPG is rated as good for value for money by our users. TPG has an overall rating of 3.6 out of 5 for value for money. |
4 Origin Internet is rated as very good for value for money by our users. Origin Internet has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
3.8 TPG's technical support is rated as good by our users. TPG has an overall rating of 3.8 out of 5 for technical support. |
3.8 Origin Internet's technical support is rated as good by our users. Origin Internet has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | No, TPG uses a mix of Australian based and overseas call centres for technical support. | Yes, Origin Internet does have Australian based technical support. |
| Call Centre Location | TPG uses call centres based in Australia, India and Philippines. | Origin Internet uses call centres based in Australia. |
| Services Offered | TPG offers a range of broadband and internet related services including internet plans. | Origin Internet offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
TPG - NBN25: 25Mbps, unlimited data for $79.99 per month. |
Origin Internet - Everyday: 25Mbps, unlimited data for $95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
TPG - NBN50: 50Mbps, unlimited data for $89.99 per month. |
Origin Internet - Experience: 50Mbps, unlimited data for $109 per month. |
| Cost of wireless broadband plan |
TPG - 5G Plus (5G): 50Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
TPG's phone number is: 13 14 23 and website is: tpg.com.au |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of TPG. | Read reviews of Origin Internet. |
| Go to TPG | Go to Origin Internet |
TPG and Origin Internet NBN25 plans (25Mbps download speed)
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$95/mth
$55 for first 6 months |
Go to site |
TPG and Origin Internet NBN50 plans (50Mbps download speed)
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
|
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$109/mth
$69 for first 6 months |
Go to site |
TPG and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
NBN100
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$94.99/mth
$74.99 for first 12 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$74.99 for first 12 months |
Go to site |
|
|
NBN Home Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$114/mth
$74 for first 6 months |
Go to site |
|
|
NBN Home Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
Ultra Fast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$144/mth
$104 for first 6 months |
Go to site |
Summary of TPG and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: TPG and Origin Internet have pretty similiar ratings overall.
- Recommended: Origin Internet is more highly recommended than TPG.
- Reliability: Origin Internet rates higher for reliability than TPG does.
- Customer Service: TPG and Origin Internet have pretty similar ratings for customer service.
- Value for Money: Origin Internet rates higher for value for money than TPG does.
- Technical Support: TPG and Origin Internet have pretty similar ratings in terms of technical support.
How to decide between TPG and Origin Internet? - next steps
- Read reviews of TPG and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - TPG and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about TPG vs Origin Internet
Is TPG better than Origin Internet?
On Oz Broadband Reviews TPG rates 3.8 out of 5 from 19 reviews and Origin Internet rates 4 from 5 reviews. On recommend-to-a-friend, 80% of Origin Internet reviewers said they'd recommend the provider, vs 74% for TPG. On individual metrics, Origin Internet wins on reliability (4.2 vs 3.8) and value for money (4.0 vs 3.6). Read the full reviews above to form your own view.
Which is cheaper for NBN50, TPG or Origin Internet?
TPG's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Origin Internet's cheapest NBN50 plan is the Experience at $69/month intro for 6 months, then $109/month. TPG is cheaper on the ongoing price after any intro period ends.
Which has better customer service, TPG or Origin Internet?
Origin Internet scores 4.0 out of 5 on customer service vs TPG's 3.8, based on verified reviews on Oz Broadband Reviews. If onshore support matters, TPG's call centre is based in Australia, India and the Philippines and Origin Internet's is based in Australia.
What plans do TPG and Origin Internet offer?
TPG offers 6 NBN plans and 3 wireless plans. Origin Internet offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are TPG and Origin Internet's call centres?
TPG's customer support is based in Australia, India and the Philippines. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from TPG to Origin Internet (or Origin Internet to TPG)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About TPG
The above issue lasted for 96 days before being sorted. They still rate as the most incompetent company I have ever had to deal with, they even make…
TPG is fine if you want something that's cheap. The unstable download speeds can get very annoying.
About Origin Internet
I would use it NBN1000 plan when it is in the discounted period. The spend is amazing and the price is great.
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.
Featured Plans
Write a review of your broadband company to go in our draw to win a $100 Amazon Gift Card!
Read the competition details and terms.
Add a review