Superloop vs Origin Internet: Which is the best NBN provider?
Updated 13 October 2026. Plan prices on this page pull live from our database. Ratings are from 38 first-person reviewer ratings (Superloop 33, Origin Internet 5).
Superloop also offers cheaper entry level NBN plans compared to Origin Internet, which typically costs more. On the other hand, Origin Internet is an internet offering from the energy giant, but we don't have enough customer reviews yet to make a quality claim about their service. While Superloop generally gets good marks for service, some customers have noted long wait times for phone support.
NBN plans from $78/mth · Partner
Superloop and Origin Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Superloop and Origin Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Superloop | Origin Internet |
|---|---|---|
| About |
 Partner |
 |
| Go to Superloop | Go to Origin Internet | |
| Overall Rating |
4.4
Superloop has a overall rating of 4.4 out of 5 based on 33 reviews. Superloop is a very good broadband internet provider according to our users. |
4
Origin Internet has an overall rating of 4 out of 5 based on 5 reviews. Origin Internet is a very good broadband internet provider according to our users. |
| Recommended | 91% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. | 80% of people who have written reviews on this site would recommend Origin Internet to their friends as a broadband internet provider. |
| Reliability |
4.6 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.6 out of 5 for reliability. |
4.2 Origin Internet's reliability is rated as very good by our users. Origin Internet has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service |
4.3 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.3 out of 5 for customer service. |
4 Origin Internet's customer service is rated as very good by our users. Origin Internet has an overall rating of 4 out of 5 for customer service. |
| Value for Money |
4.3 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.3 out of 5 for value for money. |
4 Origin Internet is rated as very good for value for money by our users. Origin Internet has an overall rating of 4 out of 5 for value for money. |
| Technical Support |
4.4 Superloop's technical support is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for technical support. |
3.8 Origin Internet's technical support is rated as good by our users. Origin Internet has an overall rating of 3.8 out of 5 for technical support. |
| Australian based technical support | Yes, Superloop does have Australian based technical support. | Yes, Origin Internet does have Australian based technical support. |
| Call Centre Location | Superloop uses call centres based in Australia. | Origin Internet uses call centres based in Australia. |
| Services Offered | Superloop offers a range of broadband and internet related services including NBN internet plans. | Origin Internet offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $78 per month. |
Origin Internet - Everyday: 25Mbps, unlimited data for $95 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Extra Value: 50Mbps, unlimited data for $89 per month. |
Origin Internet - Experience: 50Mbps, unlimited data for $109 per month. |
| Cost of wireless broadband plan | ||
| Contact Details |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
Origin Internet's phone number is: 13 24 61 and website is: www.originenergy.com.au/internet |
| Read Reviews | Read reviews of Superloop. | Read reviews of Origin Internet. |
| Go to Superloop | Go to Origin Internet |
Superloop and Origin Internet NBN25 plans (25Mbps download speed)
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth
$58 for first 6 months |
Go to site |
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$95/mth
$55 for first 6 months |
Go to site |
Superloop and Origin Internet NBN50 plans (50Mbps download speed)
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth
$69 for first 6 months |
Go to site |
|
|
Experience
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$109/mth
$69 for first 6 months |
Go to site |
Superloop and Origin Internet Ultrafast plans (>100Mbps download speed)
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$74 for first 6 months |
Go to site |
|
|
Home Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$98/mth
$83 for first 6 months |
Go to site |
|
|
Creator
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$102/mth
$82 for first 6 months |
Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$79 for first 6 months |
Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$108/mth
$93 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$114/mth
$89 for first 6 months |
Go to site |
|
|
Extra Fast
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$114/mth
$74 for first 6 months |
Go to site |
|
|
Ultra Fast
NBN - Fixed Line
860 Mb/s
Unlimited data
|
$144/mth
$104 for first 6 months |
Go to site |
|
|
Hyperspeed
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$168/mth
$148 for first 6 months |
Go to site |
Summary of Superloop and Origin Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Superloop rates higher overall than Origin Internet does.
- Recommended: Superloop is more highly recommended than Origin Internet.
- Reliability: Superloop rates higher for reliability than Origin Internet does.
- Customer Service: Superloop rates higher for customer service than Origin Internet does.
- Value for Money: Superloop rates higher for value for money than Origin Internet does.
- Technical Support: Superloop rates higher for technical support than Origin Internet does.
How to decide between Superloop and Origin Internet? - next steps
- Read reviews of Superloop and Origin Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Superloop and Origin Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Superloop vs Origin Internet
Is Superloop better than Origin Internet?
On Oz Broadband Reviews Superloop rates 4.4 out of 5 from 33 reviews and Origin Internet rates 4 from 5 reviews. On recommend-to-a-friend, 91% of Superloop reviewers said they'd recommend the provider, vs 80% for Origin Internet. On individual metrics, Superloop wins on reliability (4.6 vs 4.2) and tech support (4.4 vs 3.8). Read the full reviews above to form your own view.
Which is cheaper for NBN50, Superloop or Origin Internet?
Superloop's cheapest NBN50 plan is the Extra Value at $69/month intro for 6 months, then $89/month. Origin Internet's cheapest NBN50 plan is the Experience at $69/month intro for 6 months, then $109/month. Superloop is cheaper on the ongoing price after any intro period ends.
Which has better customer service, Superloop or Origin Internet?
Superloop scores 4.3 out of 5 on customer service vs Origin Internet's 4.0, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Superloop's call centre is based in Australia and Origin Internet's is based in Australia.
What plans do Superloop and Origin Internet offer?
Superloop offers 10 NBN plans. Origin Internet offers 4 NBN plans. See the full plan tables above for prices, speeds and data limits.
Where are Superloop and Origin Internet's call centres?
Superloop's customer support is based in Australia. Origin Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Superloop to Origin Internet (or Origin Internet to Superloop)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Superloop
Good price for NBN compared to the others. Generally no technical issues, but when there are, its quick to resolve
Tends to be okay for the most part but you get nowhere near the listed speeds because the backend infrastructure can't handle that.
About Origin Internet
I would use it NBN1000 plan when it is in the discounted period. The spend is amazing and the price is great.
Origin’s 750/40 Mbps plan is great value at just $80 a month, offering fast and highly reliable speeds for heavy streaming and gaming. The connection…
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