Belong vs Vocal - Which is the best broadband internet provider?

Belong and Vocal are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Belong and Vocal internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Belong Vocal
About Belong broadband NBN, wireless and adsl internet reviews and plan comparisons
Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support.
Vocal broadband NBN, wireless and adsl internet reviews and plan comparisons
Vocal was founded in 2003 and is a 100% owned broadband company that provides nbn and mobile internet services.
Overall Rating 3.7
Belong has a overall rating of 3.7 out of 5 based on 9 reviews over the last 12 months.
Belong is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.9
Belong's reliability is rated as good by users who have submitted reviews to this site. Belong has an overall rating of 3.9 out of 5 for reliability.
[Not enough reviews]
Customer Service 3.3
Belong's customer service is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.3 out of 5 for customer service.
[Not enough reviews]
Value for Money 4.2
Belong is rated as very good for value for money by users who have submitted reviews to this site. Belong has an overall rating of 4.2 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.3
Belong's technical support is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.3 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Belong uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Belong uses call centres based in . [Not enough reviews]
Services Offered Belong offers a range of broadband and internet related services including NBN internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Belong - Starter: 25Mbps, unlimited data for $60 per month.
Cost of 50Mbps NBN Plan with unlimited data Belong - Standard Plus: 48Mbps, unlimited data for $70 per month.
Cost of wireless broadband plan Vocal - Wireless 12Mbps (4G): 10Mbps, unlimited data for $55 per month.
Contact Details Belong's phone number is: and website is: belong.com.au Vocal's phone number is: 1300 796700 and website is: vocal.com.au
Read Reviews Read reviews of Belong. Read reviews of Vocal.

Belong and Vocal NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Vocal broadband NBN reviews Vocal nbn25
(NBN)
(12 month contract)
$55 $55 19 Mb/s Unlim
Vocal broadband NBN reviews Vocal nbn25
(NBN)
(Month by month)
$59
Setup Fee: $150
$65.25 19 Mb/s Unlim
Belong broadband NBN reviews Belong Starter
(NBN)
(Month by month)
$60 $60 25 Mb/s Unlim

Belong and Vocal NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Belong broadband NBN reviews Belong Standard Plus
(NBN)
(Month by month)
$70 $70 48 Mb/s Unlim

Belong and Vocal Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Belong broadband NBN reviews Belong Premium
(NBN)
(Month by month)
$90
$75 for first 6 months
$86.25 95 Mb/s Unlim

Summary of Belong and Vocal comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Belong rates higher overall than Vocal does.
  • Recommended: Belong is more highly recommended than Vocal.
  • Reliability: Belong rates higher for reliability than Vocal does.
  • Customer Service: Belong rates higher for customer service than Vocal does.
  • Value for Money: Belong rates higher for value for money than Vocal does.
  • Technical Support: Belong rates higher for technical support than Vocal does.

How to decide between Belong and Vocal? - next steps

  • Read reviews of Belong and Vocal to see what people think of these companies
  • Read our detailed information on Belong and Vocal to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Belong and Vocal
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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