Carbon Comms vs Starlink - Which is the best NBN internet provider?
Carbon Comms is a smaller, Australian owned NBN provider that often gets praise in reviews for its local support and straightforward plans, making it a solid choice for those prioritising reliable service over cutting-edge tech. Starlink, on the other hand, is a global satellite internet giant owned by SpaceX, offering high speeds in regional areas where NBN struggles, though reviews sometimes mention its higher price point and the need for self-installation.
Carbon Comms and Starlink are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Carbon Comms and Starlink internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Carbon Comms | Starlink |
|---|---|---|
| About |
 |
 |
| Carbon Comms is an Australian-owned telco that sells NBN alongside mobile, VoIP and cloud services, with the team behind it claiming more than 20 years operating telcos and internet services. Support is Australian-based and runs 365 days a year, with the network operated from tier-1 data centres in Sydney and Melbourne. Every NBN plan is month-to-month with unlimited data, no setup fee, and a static IPv4 address with no CGNAT included as standard - a genuine point of difference at consumer prices. Alongside the standard residential range it also sells dedicated business tiers and NBN Fixed Wireless plans. | Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas. | |
| Go to Carbon Comms | Go to Starlink | |
| Overall Rating | [Not enough reviews] |
4.1
Starlink has an overall rating of 4.1 out of 5 based on 5 reviews. Starlink is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.4 Starlink's reliability is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
3.8 Starlink is rated as good for value for money by our users. Starlink has an overall rating of 3.8 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.2 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, Starlink uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | Starlink uses call centres based in . |
| Services Offered | [Not enough reviews] | Starlink offers a range of broadband and internet related services including internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Carbon Comms - Home Fast 25/10: 24Mbps, unlimited data for $57 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Carbon Comms - Home Fast 50/20: 49Mbps, unlimited data for $81 per month. |
|
| Cost of wireless broadband plan |
Carbon Comms - MBB 15GB (): 0Mbps, 15 GB for $25 per month. |
|
| Contact Details |
Carbon Comms's phone number is: 1800 10 10 50 and website is: carboncomms.com.au |
Starlink's phone number is: and website is: starlink.com |
| Read Reviews | Read reviews of Carbon Comms. | Read reviews of Starlink. |
| Go to Carbon Comms | Go to Starlink |
Carbon Comms and Starlink NBN25 plans (25Mbps download speed)
|
Home Fast 25/10
NBN - Fixed Line
24 Mb/s
Unlimited data
|
$57/mth | Go to site |
Carbon Comms and Starlink NBN50 plans (50Mbps download speed)
|
|
Home Fast 50/20
NBN - Fixed Line
49 Mb/s
Unlimited data
|
$81/mth | Go to site |
Carbon Comms and Starlink Ultrafast plans (>100Mbps download speed)
|
Residential - 100 Mbps
NBN - Starlink
100 Mb/s
Unlimited data
|
$75/mth | Go to site |
|
|
Fixed Wireless Plus 100/20
NBN - Fixed Wireless
98 Mb/s
Unlimited data
|
$79/mth | Go to site |
|
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Home Fast 100/20
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
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Fixed Wireless Plus Homefast 250/20
NBN - Fixed Wireless
248 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 500/50
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$84/mth | Go to site |
|
|
Home Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$88/mth | Go to site |
|
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Business Fast 100/40
NBN - Fixed Line
98 Mb/s
Unlimited data
|
$89/mth | Go to site |
|
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Home Superfast 750/50
NBN - Fixed Line
748 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
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Fixed Wireless Superfast 400/40
NBN - Fixed Wireless
398 Mb/s
Unlimited data
|
$91/mth | Go to site |
|
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Business Superfast 250/100
NBN - Fixed Line
248 Mb/s
Unlimited data
|
$101/mth | Go to site |
|
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Ultrafast 1000/100
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$102/mth | Go to site |
|
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Business Turbofast 500/200
NBN - Fixed Line
498 Mb/s
Unlimited data
|
$105/mth | Go to site |
|
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Residential - 200 Mbps
NBN - Starlink
200 Mb/s
Unlimited data
|
$110/mth | Go to site |
|
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Business Ultrafast 1000/400
NBN - Fixed Line
880 Mb/s
Unlimited data
|
$127/mth | Go to site |
|
|
Residential - Max
NBN - Starlink
400 Mb/s
Unlimited data
|
$150/mth | Go to site |
|
|
Hyperfast HFC 2000/100
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Hyperfast FTTP 2000/200
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$153/mth | Go to site |
|
|
Business Hyperfast Plus 2000/500
NBN - Fixed Line
1880 Mb/s
Unlimited data
|
$196/mth | Go to site |
Summary of Carbon Comms and Starlink comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink rates higher overall than Carbon Comms does.
- Recommended: Starlink is more highly recommended than Carbon Comms.
- Reliability: Starlink rates higher for reliability than Carbon Comms does.
- Customer Service: Starlink rates higher for customer service than Carbon Comms does.
- Value for Money: Starlink rates higher for value for money than Carbon Comms does.
- Technical Support: Starlink rates higher for technical support than Carbon Comms does.
How to decide between Carbon Comms and Starlink? - next steps
- Read reviews of Carbon Comms and Starlink to see what people think of these companies
- Visit the website of each company and do some of your own research - Carbon Comms and Starlink
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Carbon Comms vs Starlink
Is Carbon Comms better than Starlink?
Starlink has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.1 out of 5. Carbon Comms has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN100, Carbon Comms or Starlink?
Carbon Comms's cheapest NBN100 plan is the Fixed Wireless Plus 100/20 at $79/month ongoing. Starlink's cheapest NBN100 plan is the Residential - 100 Mbps at $75/month ongoing. Starlink is cheaper on the ongoing price after any intro period ends.
What plans do Carbon Comms and Starlink offer?
Carbon Comms offers 17 NBN plans and 9 wireless plans. Starlink offers 4 satellite plans and 3 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Carbon Comms to Starlink (or Starlink to Carbon Comms)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not…
I've been very impressed with Starlink. Living in a rural area where internet options have always been limited, it has made a huge difference. The…
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