Starlink vs Telstra - Which is the best broadband internet provider?

Starlink and Telstra are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and Telstra internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Starlink	Telstra
About	Starlink is a satellite internet provider owned and operated by Elon Musk’s company SpaceX. It is available in 36 countries globally and was launched in Australia in 2021. Starlink’s main advantage over conventional satellite internet providers is that its satellites orbit the earth at much lower altitudes which means that it is able to deliver faster internet with low latency.	Telstra Bigpond is the largest broadband provider in Australia. They offer a comprehensive range of internet and phone related services.
Overall Rating	[Not enough reviews]	3.7 Telstra has an overall rating of 3.7 out of 5 based on 14 reviews over the last 24 months. Telstra is a good broadband internet provider according to reviews submitted to this site.
Recommended	[Not enough reviews]	64% of people who have written reviews on this site would recommend Telstra to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	3.7 Telstra's reliability is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.7 out of 5 for reliability.
Customer Service	[Not enough reviews]	3.9 Telstra's customer service is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.2 Telstra is rated as ok for value for money by users who have submitted reviews to this site. Telstra has an overall rating of 3.2 out of 5 for value for money.
Technical Support	[Not enough reviews]	3.9 Telstra's technical support is rated as good by users who have submitted reviews to this site. Telstra has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, Telstra uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	Telstra uses call centres based in .
Services Offered	[Not enough reviews]	Telstra offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data		Telstra - Basic: 25Mbps, unlimited data for $80 per month.
Cost of 50Mbps NBN Plan with unlimited data		Telstra - Essential: 50Mbps, unlimited data for $95 per month.
Cost of wireless broadband plan		Telstra - 5G Home Internet (5G): 378Mbps, 1000 GB for $85 per month.
Contact Details	Starlink's phone number is: and website is: starlink.com	Telstra's phone number is: 1800 220 030 and website is: telstra.com.au
Read Reviews	Read reviews of Starlink.	Read reviews of Telstra.

Starlink and Telstra NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Telstra	Basic (NBN) (Month by month)	$80	$80	25 Mb/s	Unlim	Contact

Starlink and Telstra NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Telstra	Essential (NBN) (Month by month)	$95 $85 for first 6 months	$92.5	50 Mb/s	Unlim	Contact
Telstra	NBN 50 Business (NBN) (Month by month)	$100 $90 for first 6 months	$97.5	50 Mb/s	Unlim	Contact

Starlink and Telstra Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
Telstra	Premium (NBN) (Month by month)	$110 $90 for first 6 months	$105	100 Mb/s	Unlim	Contact
Telstra	Ultimate (NBN) (Month by month)	$140 $110 for first 6 months	$132.5	250 Mb/s	Unlim	Contact

Summary of Starlink and Telstra comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Starlink rates higher overall than Telstra does.
• Recommended: Starlink is more highly recommended than Telstra.
• Reliability: Starlink rates higher for reliability than Telstra does.
• Customer Service: Starlink and Telstra have pretty similar ratings for customer service.
• Value for Money: Starlink rates higher for value for money than Telstra does.
• Technical Support: Starlink and Telstra have pretty similar ratings in terms of technical support.

How to decide between Starlink and Telstra? - next steps

• Read reviews of Starlink and Telstra to see what people think of these companies
• Read our detailed information on Starlink and Telstra to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Starlink and Telstra
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

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