Starlink vs Superloop: Which is the best NBN provider?
Updated 23 August 2026. Plan prices on this page pull live from our database. Ratings are from 36 first-person reviewer ratings (Starlink 7, Superloop 29).
Starlink brings satellite internet to remote areas, offering reliable and fast connections where other options struggle, though its equipment cost is higher. Superloop, on the other hand, is a well-regarded NBN provider known for stable speeds and easy sign-up, but some customers report price increases after introductory periods. Starlink is generally the cheaper of the two on entry level NBN plans. Ultimately, your location and budget will guide whether Superloop's NBN or Starlink's satellite service is the better fit.
NBN plans from $78/mth · Partner
Starlink and Superloop are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and Superloop internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Starlink | Superloop |
|---|---|---|
| About |
 |
 Partner |
| Go to Starlink | Go to Superloop | |
| Overall Rating |
4.3
Starlink has a overall rating of 4.3 out of 5 based on 7 reviews. Starlink is a very good broadband internet provider according to our users. |
4.5
Superloop has an overall rating of 4.5 out of 5 based on 29 reviews. Superloop is an excellent broadband internet provider according to our users. |
| Recommended | 100% of people who have written reviews on this site would recommend Starlink to their friends as a broadband internet provider. | 93% of people who have written reviews on this site would recommend Superloop to their friends as a broadband internet provider. |
| Reliability |
4.6 Starlink's reliability is rated as excellent by our users. Starlink has an overall rating of 4.6 out of 5 for reliability. |
4.7 Superloop's reliability is rated as excellent by our users. Superloop has an overall rating of 4.7 out of 5 for reliability. |
| Customer Service |
4.3 Starlink's customer service is rated as very good by our users. Starlink has an overall rating of 4.3 out of 5 for customer service. |
4.4 Superloop's customer service is rated as very good by our users. Superloop has an overall rating of 4.4 out of 5 for customer service. |
| Value for Money |
4 Starlink is rated as very good for value for money by our users. Starlink has an overall rating of 4 out of 5 for value for money. |
4.2 Superloop is rated as very good for value for money by our users. Superloop has an overall rating of 4.2 out of 5 for value for money. |
| Technical Support |
4.4 Starlink's technical support is rated as very good by our users. Starlink has an overall rating of 4.4 out of 5 for technical support. |
4.5 Superloop's technical support is rated as excellent by our users. Superloop has an overall rating of 4.5 out of 5 for technical support. |
| Australian based technical support | No, Starlink uses a mix of Australian based and overseas call centres for technical support. | Yes, Superloop does have Australian based technical support. |
| Call Centre Location | Starlink uses call centres based in . | Superloop uses call centres based in Australia. |
| Services Offered | Starlink offers a range of broadband and internet related services including internet plans. | Superloop offers a range of broadband and internet related services including NBN internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Superloop - Everyday: 25Mbps, unlimited data for $78 per month. |
|
| Cost of 50Mbps NBN Plan with unlimited data |
Superloop - Extra Value: 50Mbps, unlimited data for $89 per month. |
|
| Cost of wireless broadband plan | ||
| Contact Details |
Starlink's phone number is: and website is: starlink.com |
Superloop's phone number is: 1800 10 12 10 and website is: superloop.com |
| Read Reviews | Read reviews of Starlink. | Read reviews of Superloop. |
| Go to Starlink | Go to Superloop |
Starlink and Superloop NBN25 plans (25Mbps download speed)
|
Everyday
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$78/mth
$58 for first 6 months |
Go to site |
Starlink and Superloop NBN50 plans (50Mbps download speed)
|
|
Extra Value
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89/mth
$69 for first 6 months |
Go to site |
Starlink and Superloop Ultrafast plans (>100Mbps download speed)
|
|
Family Max
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$95/mth
$65 for first 6 months |
Go to site |
|
|
Home Fast
NBN - Fixed Wireless
160 Mb/s
Unlimited data
|
$98/mth
$83 for first 6 months |
Go to site |
|
|
Creator
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$102/mth
$82 for first 6 months |
Go to site |
|
|
Megaspeed
NBN - Fixed Line
750 Mb/s
Unlimited data
|
$104/mth
$74 for first 6 months |
Go to site |
|
|
Fixed Wireless Super Fast
NBN - Fixed Wireless
250 Mb/s
Unlimited data
|
$108/mth
$93 for first 6 months |
Go to site |
|
|
Lightspeed
NBN - Fixed Line
860 Mb/s
860 GB
|
$114/mth
$84 for first 6 months |
Go to site |
|
|
Hyperspeed
NBN - Fixed Line
1700 Mb/s
Unlimited data
|
$168/mth
$148 for first 6 months |
Go to site |
Summary of Starlink and Superloop comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Starlink and Superloop have pretty similiar ratings overall.
- Recommended: Starlink is more highly recommended than Superloop.
- Reliability: Starlink and Superloop have pretty similar ratings for reliability.
- Customer Service: Starlink and Superloop have pretty similar ratings for customer service.
- Value for Money: Starlink and Superloop have pretty similar ratings in terms of value for money.
- Technical Support: Starlink and Superloop have pretty similar ratings in terms of technical support.
How to decide between Starlink and Superloop? - next steps
- Read reviews of Starlink and Superloop to see what people think of these companies
- Visit the website of each company and do some of your own research - Starlink and Superloop
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Starlink vs Superloop
Is Starlink better than Superloop?
On Oz Broadband Reviews Starlink rates 4.3 out of 5 from 7 reviews and Superloop rates 4.5 from 29 reviews. On recommend-to-a-friend, 100% of Starlink reviewers said they'd recommend the provider, vs 93% for Superloop. Read the full reviews above to form your own view.
Which has better customer service, Starlink or Superloop?
Starlink and Superloop score similarly on customer service, 4.3 vs 4.4 out of 5. Neither stands out from the other on this metric.
What plans do Starlink and Superloop offer?
Starlink offers 3 satellite plans. Superloop offers 10 NBN plans. See the full plan tables above for prices, speeds and data limits.
How do I switch from Starlink to Superloop (or Superloop to Starlink)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Starlink
By far the best service I've ever used
A thorough reliable service that just keeps on getter better. And, though it rose in price recently, more options for plans were made available.
About Superloop
The internet service is rock solid with no issues.
I just love being able to upload so fast for my backups. Otherwise, it's very good in peak hours and no slow downs. Highly recommended.
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