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Starlink Reviews

Starlink scores 4.3 out of 5 from 9 first-person reviewer ratings. 100% of reviewers would recommend it to a friend. Its strongest rating is reliability (4.6 out of 5). Updated 21 September 2026; plan prices on this page pull live from our database.

4.3 Based on 9 Reviews in the last 36 months

100% of reviews would recommend Starlink to a friend

See where Starlink ranks: reliability · customer support · most recommended

Average customer review
Customer Service :
4.2
Tech Support :
4.2
Reliability:
4.6
Value :
4.1

What real customers say about Starlink

Customers consistently praise Starlink for providing reliable and fast internet, particularly in rural and remote areas where other providers struggle. Many reviewers highlight its ability to handle multiple devices, streaming, and video calls without issue. Several customers also noted the ease of setup and quick delivery of equipment.

Few complaints stand out from the recent reviews, with only 8 reviews so far, this picture may shift as more come in. The most common issues mentioned were the higher upfront equipment cost and monthly fees compared to traditional providers, and brief interruptions during severe storms. One reviewer also noted concerns about cable exposure to weather.

Summary generated 20 August 2026 from 9 verified reviews. Refreshed automatically as new reviews come in.

Rating over the last 12 months

Not enough reviews yet to show a fair 12-month rating trend for Starlink (fewer than 10 reviews in the last 36 months (this site's threshold for any trend or ranking -- see our methodology)). See the individual reviews below instead.

About Starlink Leave a Review

Services :
Call centre location:
Phone :
Availability : Australia Wide

Starlink is a satellite internet service owned and operated by Elon Musk's SpaceX. Launched in Australia in 2021 and now available across much of the world, its low-orbit satellites deliver far faster

speeds and lower latency than traditional satellite, making it a popular fixed-line alternative in rural and remote areas.

read more...

Starlink Satellite Broadband Plans

Name Download Speed Data Cost
Residential - 100 Mbps 100 Mbps Unlimited $75 per month
Residential - 200 Mbps 200 Mbps Unlimited $110 per month
Residential - Max 400 Mbps Unlimited $150 per month
Show more satellite plans

Starlink Broadband Reviews

Andrew
  1. 9 September, 2026
  2. Aratula QLD
  3. NBN - Residential
  4. Residential 100 Mbps
  5. $75 per month
  6. Activation : 3 weeks
Speed-verified: 97 Mbps down on a 100 Mbps plan (97% of plan max)

Starlink is awesome as long as you dont need customer support.

The fastest internet you can get without a fixed connection

Customer support is nearly non existent and they fail on some surprising basics

After using 4G for a while and dealing with it's terrible reliability and ping, I had the chance to sign up for Starlink with an offer for $20 off the then price of a 100Mb/s plan of $70. Sign up was pretty easy and straightforward, but once that was done, the wait began. There was no update on when the dish would be shipped for two weeks, exceeding the expected delivery date. I then tried to contact customer service, which is done by Grok. Although it could not give me a delivery date it did give a generous account credit for the wait, the dish showed up a week later. Setup was relatively easy and even though the only location that I could mount the dish was somewhat blocked by trees, it has managed to work around it and so I get good performance, at least 100mb/s down 24/7 (even in heavy rain), no ping issues or drops during gaming. And although the upload speed can only maintain 40Mb/s for off peak times, during peak it's still around 15Mb/s at the bare minimum, which is fast enough for what I need. The main issue I've really encountered is how amateur they seem to be when it comes to billing and customer service. For example, you can preview your next bill, and when I did so a few months in, I noticed that the discount that should have been applied to our bill had not been added to the upcoming bill. So not wanting to be falsely charged this extra amount I used their Grok powered customer support again, only to realize that we never received an email or a product disclosure statement which included our discount, so I had to try and convince Grok that we had signed up for a discount before it would take a look and fix our bill. Which is very hard to do when the the only documentation of a now finished deal that they had run was the old version of their webpage. But I am happy to say that they have now updated their website so it will now list any discounts you are getting on the billing page, so hopefully this issue is a thing of the past.

At the end of the day I would still recommend it. The performance is very good and if it and 4G/5G are your only options, go Starlink. You get more consistent performance and something pretty much no mobile network has, unlimited data.

Customer Rating
Customer Service:
3
Tech Support:
3
Reliability:
5
Value:
4

Recommend to a friend : yes

Kerry
  1. 26 August, 2026
  2. Gooseberry Hill, WA WA
  3. Satellite - Residential
  4. Residential 100Mbps
  5. $75 per month
  6. Activation : 1 week
Speed-verified: 75 Mbps down on a 100 Mbps plan (75% of plan max)

Resolved all my dropout woes.

Fast, reliable.

None perceived.

I'd be happy to return to Aussie Broadband once FTTP is available.

Customer Rating
Customer Service:
5
Tech Support:
4
Reliability:
4
Value:
5

Recommend to a friend : yes

Will
  1. 18 August, 2026
  2. Tabulam NSW
  3. Satellite - Residential
  4. Residential
  5. $150 per month
  6. Activation : < 1 week

Starlink for the win

Amazing speeds and reliable connection. I never had internet like this in town

Little pricey and can be interrupted by heavy cloud

By far the best service I've ever used

Customer Rating
Customer Service:
5
Tech Support:
5
Reliability:
5
Value:
4

Recommend to a friend : yes

Nathaniel
  1. 3 August, 2026
  2. Greendale VIC
  3. Satellite - Residential
  4. Residential 200 Mbps
  5. $110 per month
  6. Activation : < 1 week

A fantastic option

Efficient internet, stability, constant updates.

Prices recently rose

A thorough reliable service that just keeps on getter better. And, though it rose in price recently, more options for plans were made available.

Customer Rating
Customer Service:
5
Tech Support:
5
Reliability:
5
Value:
5

Recommend to a friend : yes

UPDATED REVIEW · 6 July, 2026
Greg
  1. 6 July, 2026
  2. Thallon QLD
  3. Satellite - Residential
  4. Standard
  5. $139 per month
  6. Activation : < 1 week

Followup review of Starlink

Still working well, no drop outs. Soo much more reliable Than Telstra.

Same

As a remote township we rely on Starlink now as Telstra has abandoned rural QLD coverage. We regularly only have Starlink wifi calls due to Telstra not maintaining the coverage they promote. At times for days Strarlink is our only communication with the outside world. Bring on Starlink phone services ASAP

Customer Rating
Customer Service:
5
Tech Support:
5
Reliability:
5
Value:
5

Recommend to a friend : yes

See their original review from August 2024 (4.5/5)

Starlink So much better than Telstra

+ Delivers exactly what is says it will

– no face to face contact

Purchased online, delivery was quicker than informed. So easy to set up. its been on the roof for 12 months now and we will never go back to Telstra ever. Starlink has broken the old way of getting internet and calls for regional Aussies

Original ratings — reliability 5, tech support 4, value 5, customer service 4.

Robin
  1. 5 July, 2026
  2. Howard Springs NT
  3. Wireless - Residential
  4. Robin Holloway
  5. $79 per month
  6. Activation : 1 week

The Only One that work where i live

easy set up

price

I've been very impressed with Starlink. Living in a rural area where internet options have always been limited, it has made a huge difference. The connection is fast, reliable, and easily handles streaming, video calls, and multiple devices at the same time.

The main downside is the higher upfront equipment cost and monthly fee compared with some traditional providers. During very severe storms, I've also noticed brief interruptions, although the service usually restores quickly. As I live in Darwin NT.

Customer Rating
Customer Service:
3
Tech Support:
3
Reliability:
3
Value:
3

Recommend to a friend : yes

Grant
  1. 22 June, 2026
  2. Wallsend NSW
  3. Wireless - Residential
  4. Starlink. mini remote
  5. $80 per month
  6. Activation : 3 weeks
Speed-verified: 182 Mbps down on a 100 Mbps plan (182% of plan max)

Starlink broadband

Now working well after a few early hiccups

First unit was faulty and had to be replaced

Did not start well but now working as expected

Customer Rating
Customer Service:
4
Tech Support:
5
Reliability:
5
Value:
4

Recommend to a friend : yes

Kane
  1. 27 May, 2026
  2. Eyre SA
  3. Satellite - Residential
  4. unsure
  5. $70 per month
  6. Activation : 3 weeks

great stuff superfast

speed setup

cables left out in the rain

starlink seems good but we have to leave the cables out in the rain and weather

Customer Rating
Customer Service:
3
Tech Support:
3
Reliability:
4
Value:
2

Recommend to a friend : yes

Shane
  1. 31 August, 2024
  2. Herons Creek NSW
  3. Satellite - Residential
  4. unsure
  5. $130 per month
  6. Activation : < 1 week

happy

easy and fast

owned by a dick

I'm happy with this service

Customer Rating
Customer Service:
5
Tech Support:
5
Reliability:
5
Value:
5

Recommend to a friend : yes

Brendan
  1. 14 February, 2023
  2. Windellama NSW
  3. Satellite - Residential
  4. standard
  5. $130 per month
  6. Activation : < 1 week

Easy set up and top speed

No need to interact, fast internet and no problems

price high but this is only service that is available at this acceptable standard rurally

Internet fast and set up is very simple. Ready to go and self installed 10 minutes after delivery. Nothing can compete in rural areas with this service.

Customer Rating
Customer Service:
3
Tech Support:
3
Reliability:
5
Value:
5

Recommend to a friend : yes

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Where is Starlink available?

Service availability for Starlink varies by location. Plans are available to households in Sydney, Newcastle, Brisbane, Melbourne, Adelaide, Perth, Canberra, and Darwin, along with regional Australia where the underlying network reaches. Enter your address on the Starlink site to confirm what's available at your premises.

Frequently asked questions about Starlink

Is Starlink any good?

Based on 9 verified reviews on Oz Broadband Reviews, Starlink is well rated — overall rating 4.3 out of 5. 100% of reviewers said they would recommend Starlink to a friend.

How much does Starlink's cheapest NBN plan cost?

Starlink does not currently have NBN plans listed on Oz Broadband Reviews. Visit their website for current plan information.

What plans does Starlink offer?

Starlink currently offers 3 satellite plans listed on Oz Broadband Reviews. See the full list of plans above with prices, speeds and data limits.

How can I contact Starlink?

You can reach Starlink online at starlink.com. Note that contact details can change — always double-check on Starlink's official website before signing up.

Where can I read reviews of Starlink?

You can read the 9 verified reviews of Starlink above on this page. Reviews on Oz Broadband Reviews are submitted by real Australian customers and verified via email and phone to filter out spam and fake reviews.