Starlink vs OptusNet - Which is the best broadband internet provider?

Starlink and OptusNet are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Starlink and OptusNet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.

Criteria	Starlink	OptusNet
About	Starlink is a satellite internet provider owned and operated by Elon Musk’s company SpaceX. It is available in 36 countries globally and was launched in Australia in 2021. Starlink’s main advantage over conventional satellite internet providers is that its satellites orbit the earth at much lower altitudes which means that it is able to deliver faster internet with low latency.	Optus is one of the largest telecos in Australia. They also offer TV plans packaged with their broadband plans.
Overall Rating	[Not enough reviews]	3.8 OptusNet has an overall rating of 3.8 out of 5 based on 30 reviews over the last 24 months. OptusNet is a good broadband internet provider according to reviews submitted to this site.
Recommended	[Not enough reviews]	70% of people who have written reviews on this site would recommend OptusNet to their friends as a broadband internet provider.
Reliability	[Not enough reviews]	4 OptusNet's reliability is rated as very good by users who have submitted reviews to this site. OptusNet has an overall rating of 4 out of 5 for reliability.
Customer Service	[Not enough reviews]	3.6 OptusNet's customer service is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.6 out of 5 for customer service.
Value for Money	[Not enough reviews]	3.9 OptusNet is rated as good for value for money by users who have submitted reviews to this site. OptusNet has an overall rating of 3.9 out of 5 for value for money.
Technical Support	[Not enough reviews]	3.5 OptusNet's technical support is rated as good by users who have submitted reviews to this site. OptusNet has an overall rating of 3.5 out of 5 for technical support.
Australian based technical support	[Not enough reviews]	No, OptusNet uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location	[Not enough reviews]	OptusNet uses call centres based in Australia, India and Phillipines.
Services Offered	[Not enough reviews]	OptusNet offers a range of broadband and internet related services including internet plans.
Cost of 25Mbps NBN Plan with unlimited data
Cost of 50Mbps NBN Plan with unlimited data		OptusNet - Everyday: 50Mbps, unlimited data for $79 per month. OptusNet - Family Entertainer: 50Mbps, unlimited data for $99 per month.
Cost of wireless broadband plan		OptusNet - Everday 5G (5G): 83Mbps, unlimited data for $79 per month.
Contact Details	Starlink's phone number is: and website is: starlink.com	OptusNet's phone number is: 1300 300 693 and website is: optus.com.au
Read Reviews	Read reviews of Starlink.	Read reviews of OptusNet.

Starlink and OptusNet NBN25 plans (25Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota

Starlink and OptusNet NBN50 plans (50Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
OptusNet	Everyday (NBN) (Month by month)	$79	$79	50 Mb/s	Unlim	Contact
OptusNet	Family Entertainer (NBN) (Month by month)	$99 $89 for first 6 months	$96.5	50 Mb/s	Unlim	Contact

Starlink and OptusNet Ultrafast plans (>100Mbps download speed)

Company	Plan Name	Monthly Cost	Avg Monthly Cost (2 years)	Typical Evening Speed	Quota
OptusNet	Everyday Fast (NBN) (Month by month)	$99 $89 for first 6 months	$96.5	100 Mb/s	Unlim	Contact
OptusNet	Family Entertainer Fast (NBN) (Month by month)	$119 $109 for first 6 months	$116.5	100 Mb/s	Unlim	Contact

Summary of Starlink and OptusNet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

• Overall: Starlink and OptusNet have pretty similiar ratings overall.
• Recommended: Starlink is more highly recommended than OptusNet.
• Reliability: Starlink rates higher for reliability than OptusNet does.
• Customer Service: OptusNet rates higher for customer service than Starlink does.
• Value for Money: OptusNet rates higher for value for money than Starlink does.
• Technical Support: OptusNet rates higher for technical support than Starlink does.

How to decide between Starlink and OptusNet? - next steps

• Read reviews of Starlink and OptusNet to see what people think of these companies
• Read our detailed information on Starlink and OptusNet to answer all your questions and help you make an informed decision.
• Visit the website of each company and do some of your own research - Starlink and OptusNet
• Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
• Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.

Was this comparison useful? Please let us know how we can improve and make this page more useful? Thanks.