Escapenet vs Exetel - Which is the best broadband internet provider?

Escapenet and Exetel are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Escapenet and Exetel internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Escapenet Exetel
About Escapenet broadband NBN, wireless and adsl internet reviews and plan comparisons Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Partner
Australia broadband offer simple no fuss broadband plans. Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Go to Escapenet Go to Exetel
Overall Rating [Not enough reviews] 4
Exetel has an overall rating of 4 out of 5 based on 12 reviews.
Exetel is a very good broadband internet provider according to our users.
Recommended [Not enough reviews] 92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider.
Reliability [Not enough reviews] 3.9
Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.
Customer Service [Not enough reviews] 4.3
Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.
Value for Money [Not enough reviews] 3.9
Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.
Technical Support [Not enough reviews] 3.9
Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.
Australian based technical support [Not enough reviews] No, Exetel uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location [Not enough reviews] Exetel uses call centres based in Australia and Sri Lanka.
Services Offered [Not enough reviews] Exetel offers a range of broadband and internet related services including NBN and 5G internet plans.
Cost of 25Mbps NBN Plan with unlimited data Escapenet - Casual: 23Mbps, unlimited data for $65 per month.
Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Cost of 50Mbps NBN Plan with unlimited data Escapenet - Basic: 48Mbps, unlimited data for $80 per month.
Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Cost of wireless broadband plan
Contact Details Escapenet's phone number is:
1300 023 354
and website is:
esc.net.au
Exetel's phone number is:
13 39 38
and website is:
exetel.com.au
Read Reviews Read reviews of Escapenet. Read reviews of Exetel.
Go to Escapenet Go to Exetel

Escapenet and Exetel NBN25 plans (25Mbps download speed)

Exetel broadband NBN reviews
Everyday
NBN
25 Mb/s
Unlimited data
$63.99/mth
$50.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Casual
NBN
23 Mb/s
Unlimited data
$65/mth Go to site

Escapenet and Exetel NBN50 plans (50Mbps download speed)

Exetel broadband NBN reviews
Extra Value
NBN
50 Mb/s
Unlimited data
$79.99/mth
$60.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Basic
NBN
48 Mb/s
Unlimited data
$80/mth Go to site

Escapenet and Exetel Ultrafast plans (>100Mbps download speed)

Exetel broadband NBN reviews
Family
NBN
100 Mb/s
Unlimited data
$84.99/mth
$65.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Homefast
NBN
95 Mb/s
Unlimited data
$90/mth Go to site
Exetel broadband NBN reviews
Power home
NBN
100 Mb/s
Unlimited data
$94.99/mth
$75.99 for first 6 months
Go to site
Exetel broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$98.99/mth
$80.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$110/mth Go to site
Escapenet broadband NBN reviews
Ultrafast
NBN
1000 Mb/s
Unlimited data
$120/mth Go to site
Exetel broadband NBN reviews
Lightspeed
NBN
500 Mb/s
Unlimited data
$139.95/mth
$119.95 for first 6 months
Go to site

Summary of Escapenet and Exetel comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Escapenet rates higher overall than Exetel does.
  • Recommended: Escapenet is more highly recommended than Exetel.
  • Reliability: Escapenet rates higher for reliability than Exetel does.
  • Customer Service: Escapenet and Exetel have pretty similar ratings for customer service.
  • Value for Money: Escapenet and Exetel have pretty similar ratings in terms of value for money.
  • Technical Support: Escapenet rates higher for technical support than Exetel does.

How to decide between Escapenet and Exetel? - next steps

  • Read reviews of Escapenet and Exetel to see what people think of these companies
  • Read our detailed information on Escapenet and Exetel to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Escapenet and Exetel
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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