Escapenet vs Kogan Internet - Which is the best NBN internet provider?
Kogan Internet and Escapenet both offer NBN, but they cater to different crowds. Kogan Internet is a big name in Australian retail, known for its budget-friendly approach across many products, and its NBN plans reflect that same value-driven appeal. Escapenet, on the other hand, is a smaller, independent provider often praised in reviews for its personalised customer service and reliable performance, appealing to those who prioritise support over rock-bottom pricing.
Escapenet and Kogan Internet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Escapenet and Kogan Internet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Escapenet | Kogan Internet |
|---|---|---|
| About |
 |
 |
| Australia broadband offer simple no fuss broadband plans. | Kogan Internet is the broadband arm of online retailer Kogan.com, reselling nbn plans with Kogan's trademark value pricing. It suits bargain-hunters already in the Kogan ecosystem. | |
| Go to Escapenet | Go to Kogan Internet | |
| Overall Rating | [Not enough reviews] | [Not enough reviews] |
| Recommended | [Not enough reviews] | [Not enough reviews] |
| Reliability | [Not enough reviews] | [Not enough reviews] |
| Customer Service | [Not enough reviews] | [Not enough reviews] |
| Value for Money | [Not enough reviews] | [Not enough reviews] |
| Technical Support | [Not enough reviews] | [Not enough reviews] |
| Australian based technical support | [Not enough reviews] | [Not enough reviews] |
| Call Centre Location | [Not enough reviews] | [Not enough reviews] |
| Services Offered | [Not enough reviews] | [Not enough reviews] |
| Cost of 25Mbps NBN Plan with unlimited data |
Escapenet - Casual: 23Mbps, unlimited data for $65 per month. |
Kogan Internet - Bronze: 25Mbps, unlimited data for $70.9 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Escapenet - Basic: 48Mbps, unlimited data for $80 per month. |
Kogan Internet - Silver: 50Mbps, unlimited data for $80.9 per month. |
| Cost of wireless broadband plan |
Kogan Internet - 90 Day Plan (4G): 16Mbps, unlimited data for $49.9 per month. |
|
| Contact Details |
Escapenet's phone number is: 1300 023 354 and website is: esc.net.au |
Kogan Internet's phone number is: 1300 010 400 and website is: koganinternet.com.au |
| Read Reviews | Read reviews of Escapenet. | Read reviews of Kogan Internet. |
| Go to Escapenet | Go to Kogan Internet |
Escapenet and Kogan Internet NBN25 plans (25Mbps download speed)
|
Casual
NBN - Fixed Line
23 Mb/s
Unlimited data
|
$65/mth | Go to site |
|
Bronze
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$70.9/mth
$58.9 for first 12 months |
Go to site |
Escapenet and Kogan Internet NBN50 plans (50Mbps download speed)
|
|
Basic
NBN - Fixed Line
48 Mb/s
Unlimited data
|
$80/mth | Go to site |
|
|
Silver
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$80.9/mth
$69.9 for first 12 months |
Go to site |
Escapenet and Kogan Internet Ultrafast plans (>100Mbps download speed)
|
|
Gold
NBN - Fixed Line
99 Mb/s
Unlimited data
|
$85.9/mth
$69.9 for first 12 months |
Go to site |
|
|
Homefast
NBN - Fixed Line
95 Mb/s
Unlimited data
|
$90/mth | Go to site |
|
|
Platinum
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$94.9/mth
$84.9 for first 12 months |
Go to site |
|
|
Diamond
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$108.9/mth
$94.9 for first 12 months |
Go to site |
Summary of Escapenet and Kogan Internet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: Escapenet rates higher overall than Kogan Internet does.
- Recommended: Escapenet is more highly recommended than Kogan Internet.
- Reliability: Escapenet rates higher for reliability than Kogan Internet does.
- Customer Service: Escapenet rates higher for customer service than Kogan Internet does.
- Value for Money: Escapenet rates higher for value for money than Kogan Internet does.
- Technical Support: Kogan Internet rates higher for technical support than Escapenet does.
How to decide between Escapenet and Kogan Internet? - next steps
- Read reviews of Escapenet and Kogan Internet to see what people think of these companies
- Visit the website of each company and do some of your own research - Escapenet and Kogan Internet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Escapenet vs Kogan Internet
Is Escapenet better than Kogan Internet?
Both Escapenet and Kogan Internet have fewer than 5 verified reviews on Oz Broadband Reviews, so we don't yet show aggregate ratings. Compare plans and prices in the tables above, or read the individual reviews on each company's page.
Which is cheaper for NBN50, Escapenet or Kogan Internet?
Escapenet's cheapest NBN50 plan is the Basic at $80/month ongoing. Kogan Internet's cheapest NBN50 plan is the Silver at $69.90/month intro for 12 months, then $80.90/month.
Which has better customer service, Escapenet or Kogan Internet?
Escapenet scores 5.0 out of 5 on customer service vs Kogan Internet's 3.5, based on verified reviews on Oz Broadband Reviews. If onshore support matters, Escapenet's call centre is based in Australia and Kogan Internet's is based in Australia.
What plans do Escapenet and Kogan Internet offer?
Escapenet offers 4 NBN plans. Kogan Internet offers 5 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Escapenet and Kogan Internet's call centres?
Escapenet's customer support is based in Australia. Kogan Internet's customer support is based in Australia. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Escapenet to Kogan Internet (or Kogan Internet to Escapenet)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About Escapenet
stable connection, good router provided - no TV subscription available
aussie call centre that offers fast speeds. would like it to be cheaper
About Kogan Internet
I don't have any grief about this internet broadband, it's just perfect, the area of the internet range is incredible, it reaches my whole house
Broadband is getting pricer per year. I like the promotions but they only seem to last 6 months, so I keep switching.
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