Exetel vs Belong - Which is the best broadband internet provider?

Exetel and Belong are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Belong internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Belong
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Belong broadband NBN, wireless and adsl internet reviews and plan comparisons
Belong is a broadband and mobile company that's owned entirely by Telstra and was founded in 2013. It recently got rid of phone support and now only offers online support.
Overall Rating 3.8
Exetel has a overall rating of 3.8 out of 5 based on 8 reviews over the last 12 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
3.7
Belong has an overall rating of 3.7 out of 5 based on 9 reviews over the last 12 months.
Belong is a good broadband internet provider according to reviews submitted to this site.
Recommended 88% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. 67% of people who have written reviews on this site would recommend Belong to their friends as a broadband internet provider.
Reliability 3.9
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for reliability.
3.9
Belong's reliability is rated as good by users who have submitted reviews to this site. Belong has an overall rating of 3.9 out of 5 for reliability.
Customer Service 4
Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for customer service.
3.3
Belong's customer service is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.3 out of 5 for customer service.
Value for Money 3.9
Exetel is rated as good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for value for money.
4.2
Belong is rated as very good for value for money by users who have submitted reviews to this site. Belong has an overall rating of 4.2 out of 5 for value for money.
Technical Support 3.5
Exetel's technical support is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for technical support.
3.3
Belong's technical support is rated as ok by users who have submitted reviews to this site. Belong has an overall rating of 3.3 out of 5 for technical support.
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. No, Belong uses a mix of Australian based and overseas call centres for technical support.
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. Belong uses call centres based in .
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. Belong offers a range of broadband and internet related services including NBN internet plans.
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Belong - Starter: 25Mbps, unlimited data for $60 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Belong - Standard Plus: 48Mbps, unlimited data for $70 per month.
Cost of wireless broadband plan
Contact Details Exetel's phone number is: 13 39 38 and website is: exetel.com.au Belong's phone number is: and website is: belong.com.au
Read Reviews Read reviews of Exetel. Read reviews of Belong.

Exetel and Belong NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim
Belong broadband NBN reviews Belong Starter
(NBN)
(Month by month)
$60 $60 25 Mb/s Unlim

Exetel and Belong NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim
Belong broadband NBN reviews Belong Standard Plus
(NBN)
(Month by month)
$70 $70 48 Mb/s Unlim

Exetel and Belong Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Belong broadband NBN reviews Belong Premium
(NBN)
(Month by month)
$90
$75 for first 6 months
$86.25 95 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Exetel and Belong comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Exetel and Belong have pretty similiar ratings overall.
  • Recommended: Exetel is more highly recommended than Belong.
  • Reliability: Exetel and Belong have pretty similar ratings for reliability.
  • Customer Service: Exetel rates higher for customer service than Belong does.
  • Value for Money: Exetel rates higher for value for money than Belong does.
  • Technical Support: Exetel rates higher for technical support than Belong does.

How to decide between Exetel and Belong? - next steps

  • Read reviews of Exetel and Belong to see what people think of these companies
  • Read our detailed information on Exetel and Belong to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Belong
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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