Exetel vs Escapenet - Which is the best broadband internet provider?

Exetel and Escapenet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Escapenet internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Escapenet
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Partner
Escapenet broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia. Australia broadband offer simple no fuss broadband plans.
Go to Exetel Go to Escapenet
Overall Rating 4
Exetel has a overall rating of 4 out of 5 based on 12 reviews.
Exetel is a very good broadband internet provider according to our users.
[Not enough reviews]
Recommended 92% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.9
Exetel's reliability is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for reliability.
[Not enough reviews]
Customer Service 4.3
Exetel's customer service is rated as very good by our users. Exetel has an overall rating of 4.3 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.9
Exetel is rated as good for value for money by our users. Exetel has an overall rating of 3.9 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.9
Exetel's technical support is rated as good by our users. Exetel has an overall rating of 3.9 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. [Not enough reviews]
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $63.99 per month.
Escapenet - Casual: 23Mbps, unlimited data for $65 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $79.99 per month.
Escapenet - Basic: 48Mbps, unlimited data for $80 per month.
Cost of wireless broadband plan
Contact Details Exetel's phone number is:
13 39 38
and website is:
exetel.com.au
Escapenet's phone number is:
1300 023 354
and website is:
esc.net.au
Read Reviews Read reviews of Exetel. Read reviews of Escapenet.
Go to Exetel Go to Escapenet

Exetel and Escapenet NBN25 plans (25Mbps download speed)

Exetel broadband NBN reviews
Everyday
NBN
25 Mb/s
Unlimited data
$63.99/mth
$50.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Casual
NBN
23 Mb/s
Unlimited data
$65/mth Go to site

Exetel and Escapenet NBN50 plans (50Mbps download speed)

Exetel broadband NBN reviews
Extra Value
NBN
50 Mb/s
Unlimited data
$79.99/mth
$60.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Basic
NBN
48 Mb/s
Unlimited data
$80/mth Go to site

Exetel and Escapenet Ultrafast plans (>100Mbps download speed)

Exetel broadband NBN reviews
Family
NBN
100 Mb/s
Unlimited data
$84.99/mth
$65.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Homefast
NBN
95 Mb/s
Unlimited data
$90/mth Go to site
Exetel broadband NBN reviews
Power home
NBN
100 Mb/s
Unlimited data
$94.99/mth
$75.99 for first 6 months
Go to site
Exetel broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$98.99/mth
$80.99 for first 6 months
Go to site
Escapenet broadband NBN reviews
Superfast
NBN
250 Mb/s
Unlimited data
$110/mth Go to site
Escapenet broadband NBN reviews
Ultrafast
NBN
1000 Mb/s
Unlimited data
$120/mth Go to site
Exetel broadband NBN reviews
Lightspeed
NBN
500 Mb/s
Unlimited data
$139.95/mth
$119.95 for first 6 months
Go to site

Summary of Exetel and Escapenet comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Escapenet rates higher overall than Exetel does.
  • Recommended: Escapenet is more highly recommended than Exetel.
  • Reliability: Escapenet rates higher for reliability than Exetel does.
  • Customer Service: Exetel and Escapenet have pretty similar ratings for customer service.
  • Value for Money: Exetel and Escapenet have pretty similar ratings in terms of value for money.
  • Technical Support: Escapenet rates higher for technical support than Exetel does.

How to decide between Exetel and Escapenet? - next steps

  • Read reviews of Exetel and Escapenet to see what people think of these companies
  • Read our detailed information on Exetel and Escapenet to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Escapenet
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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