Exetel vs Moose Mobile - Which is the best broadband internet provider?

Exetel and Moose Mobile are both reputable broadband internet providers in Australia. Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Exetel and Moose Mobile internet providers in the table below.

Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 12 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.


Criteria Exetel Moose Mobile
About Exetel broadband NBN, wireless and adsl internet reviews and plan comparisons
Exetel has been around since the early 1990s and has continued to grow into one of Australia's largest independent broadband companies. It's still a family owned business and has over 240,000 customers in Australia.
Moose Mobile broadband NBN, wireless and adsl internet reviews and plan comparisons
Moose Mobile provides mobile phone plans and wireless broadband solutions.
Overall Rating 3.8
Exetel has a overall rating of 3.8 out of 5 based on 8 reviews over the last 12 months.
Exetel is a good broadband internet provider according to reviews submitted to this site.
[Not enough reviews]
Recommended 88% of people who have written reviews on this site would recommend Exetel to their friends as a broadband internet provider. [Not enough reviews]
Reliability 3.9
Exetel's reliability is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for reliability.
[Not enough reviews]
Customer Service 4
Exetel's customer service is rated as very good by users who have submitted reviews to this site. Exetel has an overall rating of 4 out of 5 for customer service.
[Not enough reviews]
Value for Money 3.9
Exetel is rated as good for value for money by users who have submitted reviews to this site. Exetel has an overall rating of 3.9 out of 5 for value for money.
[Not enough reviews]
Technical Support 3.5
Exetel's technical support is rated as good by users who have submitted reviews to this site. Exetel has an overall rating of 3.5 out of 5 for technical support.
[Not enough reviews]
Australian based technical support No, Exetel uses a mix of Australian based and overseas call centres for technical support. [Not enough reviews]
Call Centre Location Exetel uses call centres based in Australia and Sri Lanka. [Not enough reviews]
Services Offered Exetel offers a range of broadband and internet related services including NBN and 5G internet plans. [Not enough reviews]
Cost of 25Mbps NBN Plan with unlimited data Exetel - Everyday: 25Mbps, unlimited data for $59.95 per month.
Cost of 50Mbps NBN Plan with unlimited data Exetel - Extra Value: 50Mbps, unlimited data for $69.95 per month.
Cost of wireless broadband plan Moose Mobile - 200GB (4G): 50Mbps, 200 GB for $59 per month.
Contact Details Exetel's phone number is: 13 39 38 and website is: exetel.com.au Moose Mobile's phone number is: 1300 566 673 and website is: moosemobile.com.au
Read Reviews Read reviews of Exetel. Read reviews of Moose Mobile.

Exetel and Moose Mobile NBN25 plans (25Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Everyday
(NBN)
(Month by month)
$59.95
$49.95 for first 0 months
$59.95 25 Mb/s Unlim

Exetel and Moose Mobile NBN50 plans (50Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Extra Value
(NBN)
(Month by month)
$69.95
$53.95 for first 6 months
$65.95 50 Mb/s Unlim

Exetel and Moose Mobile Ultrafast plans (>100Mbps download speed)

Company Plan
Name
Monthly
Cost
Avg Monthly Cost
(2 years)
Typical Evening Speed Quota
Exetel broadband NBN reviews Exetel Family
(NBN)
(Month by month)
$84.95
$68.95 for first 6 months
$80.95 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Power home
(NBN)
(Month by month)
$94.95
$77.95 for first 6 months
$90.7 100 Mb/s Unlim
Exetel broadband NBN reviews Exetel Superfast
(NBN)
(Month by month)
$119.95
$99.95 for first 6 months
$114.95 250 Mb/s Unlim
Exetel broadband NBN reviews Exetel Lightspeed
(NBN)
(Month by month)
$139.95
$119.95 for first 6 months
$134.95 500 Mb/s Unlim

Summary of Exetel and Moose Mobile comparison

Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.

  • Overall: Exetel rates higher overall than Moose Mobile does.
  • Recommended: Exetel is more highly recommended than Moose Mobile.
  • Reliability: Exetel rates higher for reliability than Moose Mobile does.
  • Customer Service: Exetel rates higher for customer service than Moose Mobile does.
  • Value for Money: Exetel rates higher for value for money than Moose Mobile does.
  • Technical Support: Exetel rates higher for technical support than Moose Mobile does.

How to decide between Exetel and Moose Mobile? - next steps

  • Read reviews of Exetel and Moose Mobile to see what people think of these companies
  • Read our detailed information on Exetel and Moose Mobile to answer all your questions and help you make an informed decision.
  • Visit the website of each company and do some of your own research - Exetel and Moose Mobile
  • Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
  • Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.


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