Flip vs iinet - Which is the best NBN internet provider?
iinet is a well-established player in the Aussie broadband scene, often seen as a reliable choice for those wanting a known brand and solid support. Flip, on the other hand, is the budget-friendly option, part of the same TPG Telecom group as iinet, but it consistently gets good reviews for delivering cheap NBN without skimping on performance. This comparison helps you pick between iinet's more premium offering and Flip's focus on affordability.
Flip and iinet are both reputable broadband internet providers in Australia.
Deciding which NBN or wireless internet company to sign up to is not an easy task. To make this process easier we have provided a side by side comparison of Flip and iinet internet providers in the table below.
Disclaimer: All the data in the table is based on the opinions of people who have submitted reviews to this site over the last 24 months. We screen the reviews very thoroughly to ensure only accurate reviews get through. Please do your own research.
| Criteria | Flip | iinet |
|---|---|---|
| About |
 |
 |
| Flip is a budget nbn brand that has been around for several years and migrated its 26,000 customers onto Swoop infrastructure in early 2025. Plans cover nbn 25 through nbn 100, all unlimited, with low intro pricing. Flip is a value play, not a premium brand, and it suits households who want a working unlimited plan at the cheapest end of the market without being on a major telco. | iiNet was founded in Perth in 1993 and became one of Australia's best-known broadband brands. It has been owned by TPG Telecom since 2015, so it is no longer independently listed, but still runs as its own brand with a long-standing reputation for customer service. | |
| Go to Flip | Go to iinet | |
| Overall Rating | [Not enough reviews] |
4.2
iinet has an overall rating of 4.2 out of 5 based on 5 reviews. iinet is a very good broadband internet provider according to our users. |
| Recommended | [Not enough reviews] | 100% of people who have written reviews on this site would recommend iinet to their friends as a broadband internet provider. |
| Reliability | [Not enough reviews] |
4.2 iinet's reliability is rated as very good by our users. iinet has an overall rating of 4.2 out of 5 for reliability. |
| Customer Service | [Not enough reviews] |
4 iinet's customer service is rated as very good by our users. iinet has an overall rating of 4 out of 5 for customer service. |
| Value for Money | [Not enough reviews] |
4.2 iinet is rated as very good for value for money by our users. iinet has an overall rating of 4.2 out of 5 for value for money. |
| Technical Support | [Not enough reviews] |
4.2 iinet's technical support is rated as very good by our users. iinet has an overall rating of 4.2 out of 5 for technical support. |
| Australian based technical support | [Not enough reviews] | No, iinet uses a mix of Australian based and overseas call centres for technical support. |
| Call Centre Location | [Not enough reviews] | iinet uses call centres based in Australia, Philippines and South Africa. |
| Services Offered | [Not enough reviews] | iinet offers a range of broadband and internet related services including NBN and 5G internet plans. |
| Cost of 25Mbps NBN Plan with unlimited data |
Flip - Premium: 25Mbps, unlimited data for $65.9 per month. |
iinet - NBN25: 25Mbps, unlimited data for $79.99 per month. |
| Cost of 50Mbps NBN Plan with unlimited data |
Flip - Sky 100: 50Mbps, unlimited data for $79.9 per month. Flip - Family: 50Mbps, unlimited data for $84.9 per month. |
iinet - NBN50: 50Mbps, unlimited data for $89.99 per month. |
| Cost of wireless broadband plan |
iinet - Home Wireless (4G): 14Mbps, unlimited data for $59.99 per month. |
|
| Contact Details |
Flip's phone number is: 1300 354 778 and website is: www.flip.com.au |
iinet's phone number is: 13 19 17 and website is: iinet.net.au |
| Read Reviews | Read reviews of Flip. | Read reviews of iinet. |
| Go to Flip | Go to iinet |
Flip and iinet NBN25 plans (25Mbps download speed)
|
Sky 25
NBN - Sky Muster
19 Mb/s
Unlimited data
|
$59.9/mth
$54 for first 6 months |
Go to site |
|
|
Premium
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.9/mth
$48 for first 6 months |
Go to site |
|
|
NBN 25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$65.9/mth
$48 for first 6 months |
Go to site |
|
NBN25
NBN - Fixed Line
25 Mb/s
Unlimited data
|
$79.99/mth
$59.99 for first 6 months |
Go to site |
Flip and iinet NBN50 plans (50Mbps download speed)
|
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Sky 100
NBN - Sky Muster
50 Mb/s
Unlimited data
|
$79.9/mth
$74 for first 6 months |
Go to site |
|
|
NBN 50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$68 for first 6 months |
Go to site |
|
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Family
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$84.9/mth
$64 for first 6 months |
Go to site |
|
|
NBN50
NBN - Fixed Line
50 Mb/s
Unlimited data
|
$89.99/mth
$69.99 for first 6 months |
Go to site |
Flip and iinet Ultrafast plans (>100Mbps download speed)
|
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Fast Speed
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$88.9/mth
$74 for first 6 months |
Go to site |
|
|
NBN500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$94.99/mth
$69.99 for first 6 months |
Go to site |
|
|
NBN 250
NBN - Fixed Line
250 Mb/s
Unlimited data
|
$99.9/mth
$75 for first 6 months |
Go to site |
|
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NBN Superfast
NBN - Fixed Line
740 Mb/s
Unlimited data
|
$104.99/mth
$74.99 for first 6 months |
Go to site |
|
|
NBN Ultrafast
NBN - Fixed Line
850 Mb/s
Unlimited data
|
$114.99/mth
$84.99 for first 6 months |
Go to site |
|
|
NBN 500
NBN - Fixed Line
500 Mb/s
Unlimited data
|
$119.9/mth
$95 for first 6 months |
Go to site |
Summary of Flip and iinet comparison
Please note that summary below is based on reviews submitted to this website and represents the views of the people who wrote the reviews.
- Overall: iinet rates higher overall than Flip does.
- Recommended: iinet is more highly recommended than Flip.
- Reliability: iinet rates higher for reliability than Flip does.
- Customer Service: iinet rates higher for customer service than Flip does.
- Value for Money: iinet rates higher for value for money than Flip does.
- Technical Support: iinet rates higher for technical support than Flip does.
How to decide between Flip and iinet? - next steps
- Read reviews of Flip and iinet to see what people think of these companies
- Visit the website of each company and do some of your own research - Flip and iinet
- Decide how fast your connection need to be and how much data you need then use our broadband plan finder to narrow down the list of plans and find the best plan that suits your budget
- Choose the plan that best suits your needs and budget. Remember, that you can easily change plans but changing broadband internet providers is more difficult so it is really important that you choose a solid internet provider.
Frequently asked questions about Flip vs iinet
Is Flip better than iinet?
iinet has 5 verified reviews on Oz Broadband Reviews and an overall rating of 4.2 out of 5. Flip has fewer than 5 reviews so we don't yet show an aggregate rating. Read the individual reviews above to form your own view.
Which is cheaper for NBN50, Flip or iinet?
Flip's cheapest NBN50 plan is the Family at $64/month intro for 6 months, then $84.90/month. iinet's cheapest NBN50 plan is the NBN50 at $69.99/month intro for 6 months, then $89.99/month. Flip is cheaper on the ongoing price after any intro period ends.
What plans do Flip and iinet offer?
Flip offers 10 NBN plans. iinet offers 5 NBN plans and 1 wireless plan. See the full plan tables above for prices, speeds and data limits.
Where are Flip and iinet's call centres?
Flip's customer support is based in Australia. iinet's customer support is based in Australia, the Philippines and South Africa. Call centre location can affect support hours and accent comprehension if onshore support is important to you.
How do I switch from Flip to iinet (or iinet to Flip)?
Switching NBN providers in Australia is straightforward. The new provider handles the transfer once you sign up and provide your address. There's usually no contract overlap if your current plan is month-to-month, but check for early termination fees on contracted plans. Phone numbers can usually be ported, and the service typically continues uninterrupted on the same NBN line.
What customers say
About iinet
I have been with iiNet before and just like other companies they don’t try to keep your business by rewarding you for staying with them, so at the end of…
All is still good No complaints
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